ODYSSEY AROCHO
ODYSSEY AROCHO at Sarant Cadillac

ODYSSEY AROCHO | Page 4

Service coordinator

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.2
44 Reviews
4.2

44 Reviews

Write a Review

Dealership Experience

3 yrs, 4 mos

Industry Experience

5 yrs, 7 mos

Languages Spoken

English English

44 Reviews of ODYSSEY AROCHO

February 22, 2025

Dealership Rating
Employee Rating

This place is awesome! From top to bottom Customer Service is great! Dina was absolutely excellent, would highly recommend! 🚗 More

by 🆘 Sauce On Sunday 🆘
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 22, 2025

🆘 Sauce On Sunday 🆘 responded

This place is awesome! From top to bottom Customer Service is great! Dina was absolutely excellent, would highly recommend! 🚗

January 23, 2025

Dealership Rating
Employee Rating

very nice dealership, staff Matthew was very kind work done of my car and everything taken care of quickly. Thanks More

by SAEEDATTARIPK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 04, 2025

Dealership Rating
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Service and Sales departments are excellent. My service on 1/3/25 was prompt, courteous and well done. More

by kmicucci
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 29, 2024

Dealership Rating
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Would come back anytime, they are so much better then King O’Rouke in smithtown. More

by curciod
Service Price Transparency
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Recommend Dealer
Yes

November 09, 2024

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Employee Rating

Sarant Cadillac has been great, there was an issue with my vehicle. although it was not taking care of the first service visit, it was resolved the very next day and a nice thank you gift was offered to me More

by ehabmobarak
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 11, 2024

Dealership Rating
Employee Rating

The executive manager there is the best around. He made sure all our needs were taken care of. More

by SKI2XTREME
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Anthony Soriano , Dawn

September 05, 2024

Dealership Rating
Employee Rating

The dealership salespeople and service people are very nice. However it is impossible to get anyone on the phone with the number listed More

by 328SAVANNAH
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 14, 2024

Dealership Rating
Employee Rating

Your service team is very boring. Every time I come there it's always the same thing. the greeter (Dave) is efficiently moving the new arrivals along, the service writers have all you More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave greeter

Aug 14, 2024

Sarant Cadillac responded

Your kind words mean the world to us! We're so glad you always enjoy your visit (even if it is a bit boring - what can we say?). We appreciate your loyalty and look forward to working with you again!

May 03, 2024

Dealership Rating
Employee Rating

Place to bring your car. Everybody was very nice and it was an enjoyable experience More

by jjcasap
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 08, 2024

Sarant Cadillac responded

Thank you for taking the time to share your experience. We're glad to hear you found our team nice and your visit enjoyable!

April 19, 2024

Dealership Rating
Employee Rating

I love the dealership as I have always had great experiences. Everyone is polite and professional and the coffee is great/ especially at 7:30am. Appt could have been faster for oil and tire rotatio More

by tmcannonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta

Apr 19, 2024

Sarant Cadillac responded

Thank you for your kind words and feedback! We're happy to hear about your positive experiences with us and appreciate your patience with the service time.

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