36 Reviews
Write a ReviewDealership Experience
2 yrs, 10 mos
Industry Experience
5 yrs, 1 mo
Languages Spoken
English
36 Reviews of ODYSSEY AROCHO
March 27, 2026
Waiting 3hrs for an oil change is extremely excessive. Why have an appointment? No explanation given Why have an appointment? No explanation given More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Kevin Falco
February 26, 2026
Service was fine but I think that we need to go over the car and set up the keys for each person car and set up the keys for each person More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Kevin Falco
February 11, 2026
The drop off was great and the service went smoothly and completed within the day which is very helpful. completed within the day which is very helpful. More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Kevin Falco , Steve? Sorry I am blanking. He dropped me off.
February 03, 2026
Excellent, When my GMC van would not start, Sun GMC told me they cannot service due to the fact Savanna 2500 is too tall, but they sell them. Sarant Cadillac took care of it with out making excuses. Great me they cannot service due to the fact Savanna 2500 is too tall, but they sell them. Sarant Cadillac took care of it with out making excuses. Great service!!! More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Kevin Falco
January 30, 2026
My first oil change at this dealership was a pleasant surprise. They were efficient, and even the greeter made the waiting room welcoming. I'll be a regular, even though I bought my car at another deale surprise. They were efficient, and even the greeter made the waiting room welcoming. I'll be a regular, even though I bought my car at another dealership More
January 28, 2026
The service was excellent the attendants were courteous and professional. My only complaint is that my vehicle isn’t detailed upon completion. and professional. My only complaint is that my vehicle isn’t detailed upon completion. More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe
January 25, 2026
Service department staff are professional and polite. They provided a loaner car and kept me informed on the status of my car. They provided a loaner car and kept me informed on the status of my car. More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Kevin Falco
December 30, 2025
GREAT SERVICE AND BEAUTIFUL LOANER CAR TO USE. GLAD I FOUND THEM MATT (LOANER CAR) WAS EXCEPTIONAL AS WERE ALL THE SERVICE AGENTS AND RECEPTION NOT SURE OF THEIR NAMES OR I WOULD HAVE BEEN S GLAD I FOUND THEM MATT (LOANER CAR) WAS EXCEPTIONAL AS WERE ALL THE SERVICE AGENTS AND RECEPTION NOT SURE OF THEIR NAMES OR I WOULD HAVE BEEN SPECIFIC More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Kevin Falco
December 27, 2025
Repair took too long. I was told it will be ready on a specific day but it wasn't ready. I asked for a loaner and dealership cooudl not accommodate. My car was longer than I was told it will be ready on a specific day but it wasn't ready. I asked for a loaner and dealership cooudl not accommodate. My car was longer than 2 weeks under repair. More
Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Kevin Falco

