Odie Terry | Page 3

7th Car Today we purchased our 7th car from Five Star and 5th with David Deger.He is always the first I turn to and even after shopping around to check price; Today we purchased our 7th car from Five Star and 5th with David Deger.He is always the first I turn to and even after shopping around to check price; I still end up back with David and Five Star, what else can I say. Good Price Great Service. We also like that once we have the car their service department headed up by Odie has always come through for us. Would not surprise me if we buy the 8th, 9th and even 10th car from Five Star. Also, while we were there Jimmie updated my wife's Technology software. Add bonus!! More

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Always quality service We have all 3 of our cars serviced by Five Star Ford in North Richland Hills. They have always given our quality service. We will continue to use you We have all 3 of our cars serviced by Five Star Ford in North Richland Hills. They have always given our quality service. We will continue to use your services. We have been customers of 5 Star for 26 years. More

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Wonderful Auto Buying Experience Initially, I brought a car in for service. Odie Terry in service was very helpful and professional. I mentioned I was considering buying another car s Initially, I brought a car in for service. Odie Terry in service was very helpful and professional. I mentioned I was considering buying another car so he put me in touch with Mr. Laguana. He and Mr. Hurley were wonderful and I felt they worked hard to get a satisfactory deal for me on my new vehicle - which I LOVE!!! there were no pressure tactics and the entire experience was very quick! More

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Excellent Service and Salespeople I worked with Carlton Abrams, and he was the best salesperson I have dealt with in some time in any environment. He listened to what we needed and he I worked with Carlton Abrams, and he was the best salesperson I have dealt with in some time in any environment. He listened to what we needed and he did not try to sell me a vehicle we didn't need. He was helpful and didn't try to push me when I needed to return to work. The entire group at Five Star Ford is amazing. More

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Five Star Service We welcome the opportunity to have our cars serviced at Five Star Ford. From the warm greeting we receive on the driveway from the service attendant We welcome the opportunity to have our cars serviced at Five Star Ford. From the warm greeting we receive on the driveway from the service attendant John Bradley to the service writer teams, we feel well taken care of. Our service writers are Josh Lowery and Odie Terry. They are always honest, dependable and reliable. We count on them to have our cars serviced in a timely manner and an efficient way. They keep in contact thru the whole service process and address any concerns we might have with the repair. I can't think of any place else we would take our cars. They are top notch from start to finish. Thank you for making us feel like family! More

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Exceeded my expectations I would ask for Odie Terry Service Advisior, you will not be sorry. I did not have an appointment due to this being an emergency. Odie met me at my I would ask for Odie Terry Service Advisior, you will not be sorry. I did not have an appointment due to this being an emergency. Odie met me at my car and got me on my way. More

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Superb service all the way I called to schedule an appointment to get my car repaired and had the pleasure of talking to Odie. He was very courteous and scheduled me an appoint I called to schedule an appointment to get my car repaired and had the pleasure of talking to Odie. He was very courteous and scheduled me an appointment that day to get my car in for service. I know service advisors get busy with other customers and I called the next day to check on my car mid-morning, left a message and he returned my call within about ten minutes. He checked the status of my car, called me back with the great news that the technician had already checked it out and that the parts required for the repair had already arrived at the dealership. Wow! That was quick. Odie called me back mid-afternoon with the great news that my car would be ready to go shortly. He also scheduled a courtesy pickup for me and by five o'clock, I was on my way home with my car repaired. I can't thank Odie enough for being so courteous and conscientious about keeping me informed and taking care of me after the problems I had had at another nearby dealership trying to get my car repaired. Thank you Odie!!! You're my service advisor from now on!!! More

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Awesome Service Very polite and took the time to explain what issues on my truck needed to be addressed. My service was done quick and notified me right away. Very polite and took the time to explain what issues on my truck needed to be addressed. My service was done quick and notified me right away. More

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Awesome service Odie Terry and Johnny Tisdale were awesome in very explaining the repairs to my truck they made sure everything was in tip top shape before calling me Odie Terry and Johnny Tisdale were awesome in very explaining the repairs to my truck they made sure everything was in tip top shape before calling me that my truck was ready for pickup great people made a long day pleasant for me .I will always have my truck serviced by them. Thank you More

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exceptional customer service For those of you looking for a dealer that puts the customer first, I would recommend Five Star in NHR. I have done business with them for years, the For those of you looking for a dealer that puts the customer first, I would recommend Five Star in NHR. I have done business with them for years, they done an excellent job in solving my service problems. Most recently I would like to thank Alex Hernandez, Pedro Soares and Odie Terry for repairing my F250 truck. These people know what they are doing and do it right every time. Many thanks to you Five Star NRH. More

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