Ollie Jackson | Page 13

We have dealt with this dealer in buying cars and service for several years and have always been treated fair. We are leasing an Escape and they had the best deal after listening to our needs.They have been for several years and have always been treated fair. We are leasing an Escape and they had the best deal after listening to our needs.They have been able to instill a certain amount of trust with us in their operation, which is hard to do with car dealerships. More

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Over the years I have bought several vehicles wether it be new or used. Out of all of the sales people I have ever delt with this was the most pleasent experiance I have ever had.Ollie was very friendly an be new or used. Out of all of the sales people I have ever delt with this was the most pleasent experiance I have ever had.Ollie was very friendly an knowledgable about the vehicle I purchased from her.After speaking with her I was waiting for the second and third sales person to come up and start preasuring you to make the purchase but that never happened. I only delt with Ollie and that was a pleasure. Most times buying a vehicle is a 5-6 hour process. I think with this purchase we spent about 2 hours total at the dealerdhip. The Financial guy (Daniel)?? I think was very informative and not overberring when it came to buying a warranty. He was very helpful in explaining things without being pushy, and sold me on the extended warranty. From now on I will continue to use Ollie as my salesperson and refer anyone I know looking for a vehicle. Thank you, David Sherwood More

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I got the truck I wanted at a fair price. They had a huge selection with many different options. Originally went to look at the new explorer but ended up with what I really wanted the F150 ecoboost selection with many different options. Originally went to look at the new explorer but ended up with what I really wanted the F150 ecoboost More

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Had a very nice experience at 5StarFord. The CarPro sent me there and the meeting with Terry Rich was very nice. They did not have the truck I wanted on the lot but they found one and the delivey experienc me there and the meeting with Terry Rich was very nice. They did not have the truck I wanted on the lot but they found one and the delivey experience went smoothly. The technical help by Andy on the nav system was first rate. Ollie cordinated the entire shaw and again a very smooth transaction. Thanks to all. More

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Ollie was very helpful, we were able to find the right vehicle at the right price. The sales manager and finance manager were involved, helpful, and expedited the entire process. A prefect buying experi vehicle at the right price. The sales manager and finance manager were involved, helpful, and expedited the entire process. A prefect buying experience. More

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My husband and his some had previously purchased autos from Five Star and they both told me to ask for Ollie and Mr Culpepper. Ollie listened to what I was looking for and did not try to sell me somethin from Five Star and they both told me to ask for Ollie and Mr Culpepper. Ollie listened to what I was looking for and did not try to sell me something that I did not want and she was fair in working with me on the cost and I will recommend her to others. More

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Courteous sales person who described the vehicle well. Helpful in finding the car I wanted,didn't try to push another one,and at a reasonable price including my trade in. The dealer was great but I don't Helpful in finding the car I wanted,didn't try to push another one,and at a reasonable price including my trade in. The dealer was great but I don't like this review system telling me how much I have to write. More

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Sales staff seemed uninterested in helping me find a new Mustang. Either they thought I wasn't serious or just were apathetic about this particular model. I asked them to call me when they got the specifi Mustang. Either they thought I wasn't serious or just were apathetic about this particular model. I asked them to call me when they got the specific features I was looking for in a new Mustang. They never bothered. They offered to get me a car from another dealer but I explained that I would only do so if I could test drive or at least see it. They declined and said they would call me when they get one in with some of the major features I wanted. I went back a few weeks later and found out they had one but sold it that morning? Where was my phone call? I ended up buying from a different dealer who cared about earning my business rather then giving me a run around. Someone who would actually take the time to not only go to another dealership nearby but also let me drive a fully loaded Mustang there to find my car. Every dealer should work that hard for a sale, don't put barriers in front of a sale. Make it easy for the buyer. More

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Ollie has now sold us two cars. On both occasions, she was very friendly, knowledgeable and professional. We called her on our second purchase due to the excellent customer service she gave us when purch was very friendly, knowledgeable and professional. We called her on our second purchase due to the excellent customer service she gave us when purchasing the first car from 5 star ford. She did not disappoint! She is an asset to your dealership. More

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It was a Saturday and I was on a mission. Just one week left until my 40th wedding anniversay and wanting to surprise my wife with a new car on our anniversay, and I already knew exactly what model I wante left until my 40th wedding anniversay and wanting to surprise my wife with a new car on our anniversay, and I already knew exactly what model I wanted (fully loaded EDGE) and what colors scheme. Stopped at another Ford dealership, actually closer to my home, but all the sales folks were too busy to wait on me. Left and headed to 5-Star Ford. Looked around the car lot and then went into the show room. Ollie Jackson offered to help me. We first took a satisfactory test drive and then I explained to Ollie, the anniversary thing, and what I wanted to pursue in the car finish out, colors scheme, etc etc. We negotiated on my trade-in and it was eventually acceptable to me. Then we had to find the car with the finish out and color scheme that I was requiring. It was not in their inventory, nor in the inventory of their associate plants in the area. I was not flexible in my color scheme requirements. Ollie explained she would need to search farther out, which wound up taking a few days. The clock was ticketing on meeting my deadline objective. I was out of town most of that next week in Wisconsin. On Wednesday, I got a call saying they had found the target vehicle in south Texas and were making arrangements to get in transferred up to 5-Star and get it into make-ready for me on Friday. I returned from out of town on Thursday night and went to 5-Star Ford on Friday to work out the financing options and get the financing process completed, etc. I worked out a plan with Ollie where I would pick up the new vehicle first thing on Saturday morning, our anniversary. When I arrived, Ollie had everything in order and had even prepared a very large red bow for me to put on the car for presentation to my wife. Got back home before I wife woke up that morning. My wife was VERY surprised and excited with her anniversary present. Mission accomplished, thanks to Ollie Jackson and the other folks at 5-Star Ford. More

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