Ollie Jackson | Page 14

It was a Saturday and I was on a mission. Just one week left until my 40th wedding anniversay and wanting to surprise my wife with a new car on our anniversay, and I already knew exactly what model I wante left until my 40th wedding anniversay and wanting to surprise my wife with a new car on our anniversay, and I already knew exactly what model I wanted (fully loaded EDGE) and what colors scheme. Stopped at another Ford dealership, actually closer to my home, but all the sales folks were too busy to wait on me. Left and headed to 5-Star Ford. Looked around the car lot and then went into the show room. Ollie Jackson offered to help me. We first took a satisfactory test drive and then I explained to Ollie, the anniversary thing, and what I wanted to pursue in the car finish out, colors scheme, etc etc. We negotiated on my trade-in and it was eventually acceptable to me. Then we had to find the car with the finish out and color scheme that I was requiring. It was not in their inventory, nor in the inventory of their associate plants in the area. I was not flexible in my color scheme requirements. Ollie explained she would need to search farther out, which wound up taking a few days. The clock was ticketing on meeting my deadline objective. I was out of town most of that next week in Wisconsin. On Wednesday, I got a call saying they had found the target vehicle in south Texas and were making arrangements to get in transferred up to 5-Star and get it into make-ready for me on Friday. I returned from out of town on Thursday night and went to 5-Star Ford on Friday to work out the financing options and get the financing process completed, etc. I worked out a plan with Ollie where I would pick up the new vehicle first thing on Saturday morning, our anniversary. When I arrived, Ollie had everything in order and had even prepared a very large red bow for me to put on the car for presentation to my wife. Got back home before I wife woke up that morning. My wife was VERY surprised and excited with her anniversary present. Mission accomplished, thanks to Ollie Jackson and the other folks at 5-Star Ford. More

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Ms. Jackson was our sales person. She was very Ms. Jackson was our sales person. She was very curtious, professional, and knowledgeable about the Ford Escape we purchased. She very accommoda Ms. Jackson was our sales person. She was very curtious, professional, and knowledgeable about the Ford Escape we purchased. She very accommodating about letting us test drive a similar vehicle for comparsion. While we were in the finance department, the dealship polished and filled up the gas tank on our new vehicle. Before we left, Ms. Jackson demostrated the Ford SYNC feature. She was very patience and thorough. More

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I had a great experience at the dealership. We found a vehicle fairly quickly and then got down to business wth the paperwork. There was a large selection to choose from also. The process to get the loan vehicle fairly quickly and then got down to business wth the paperwork. There was a large selection to choose from also. The process to get the loan and sale complete was not very long. We would definitely go back in the future and recommend this dealership to others. More

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