Omar Aparicio | Page 4

I took my car in for maintenance. An oil change and tire rotation were done. After the tire rotation, I told them that the steering wheel was crooked. I said it was fine when I droppe An oil change and tire rotation were done. After the tire rotation, I told them that the steering wheel was crooked. I said it was fine when I dropped it off, but they told me it couldn’t be because of the rotation and charged me $130. I had only brought my car for an oil change, but they added extra charges. More

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Technician was great, waiting room comfortable. Service took longer than expected. The rest of the staff especially at the cashier were unfriendly and unprofessional. The building itself needs upda Service took longer than expected. The rest of the staff especially at the cashier were unfriendly and unprofessional. The building itself needs updating. More

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Wonderful experience Courteous professional were able to take me in right a way for my Oil change. Omar service advisor was excellent. to take me in right a way for my Oil change. Omar service advisor was excellent. More

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Very nice services, friendly as well ( Amar Aparricio my service advisor at the time of service advisor at the time of More

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Quick service done correctly. Service was scheduled the same day and completed in a short among of time. Service was scheduled the same day and completed in a short among of time. More

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I would not recommend the Service Department. Took 25 minutes to sign in for my appointment. Service Advisor had me confused with another client. Then found out he was not my service advisor. Tri Took 25 minutes to sign in for my appointment. Service Advisor had me confused with another client. Then found out he was not my service advisor. Tried to pass me on to my assigned Service Advisor. Niether of which I had ever met. Assigned Service Advisor passed on me. I was suppossed to get a 10k mile mpi with my wipers changed, fluids topped off. All I got was an oil change. Not a good experience. More

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These folks are always great! Speedy and kind service, and vehicles always come back in great shape!! Thank you guys! Speedy and kind service, and vehicles always come back in great shape!! Thank you guys! More

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Quick and easy to understand. Usually I have my boyfriend come in so I don’t ask for the wrong things and Omar made it super easy to understand my cars needs and how to get it don Usually I have my boyfriend come in so I don’t ask for the wrong things and Omar made it super easy to understand my cars needs and how to get it done. The shuttle took a little and the woman driving was not having the best day based on her demeanor but overall quick service and mostly friendly staff. More

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The worst experience I have dealt with, service department dropped the ball and lack customer support. Dropped off my car Friday after I was told prior they could resolve the issues same day. State department dropped the ball and lack customer support. Dropped off my car Friday after I was told prior they could resolve the issues same day. Stated that I need 2 issues looked into. Not only did they contact me over 2 days after several efforts to contact them, but they admitted they didn’t diagnosis the aspects I requested. I left with no issues resolved and fuming. More

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Always doing good jobs. I like when Jared Svc Advisor said I got you covered. I don’t have to repeatedly say the car repairs needed n parts were ordered already. I am. tru I like when Jared Svc Advisor said I got you covered. I don’t have to repeatedly say the car repairs needed n parts were ordered already. I am. truly surprised n amazed so happy to know I have VIP discount it really helps. More

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