Omar Aparicio
Omar Aparicio at Group 1 Toyota North Austin

Omar Aparicio | Page 3

Service Advisor

Group 1 Toyota North Austin

8400 Research Boulevard
Austin, TX 78758

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4.2
64 Reviews
4.2

64 Reviews

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64 Reviews of Omar Aparicio

October 04, 2025

Dealership Rating
Employee Rating

Waiting room is very neat, has good coffee and donuts, staff are very friendly. My phone run out of battery, I borrowed charger from a staff member. More

by Hubihua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2025

Dealership Rating
Employee Rating

Te tratan bien pero el defecto q tienen es q asen lo q les dan la gana les dices q no te muevan las gomas como si ellos las compraran y asen lo q les de la gana como si el carro fueran dello More

by omarmarinmartinez06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 03, 2025

Group 1 Toyota North Austin responded

Gracias por sus comentarios. Lamento que no haya tenido una buena experiencia con nuestro departamento de servicio. Me gustaría saber más sobre lo que pasó. Por favor, comuníquese conmigo al correo joserodriguez@toyotaofnorthaustin.com.   Angel Rodriguez, Gerente de Servicio

September 24, 2025

Dealership Rating
Employee Rating

I think the dealership is fine. I don't like the service reps. So there. More

by Joshlightnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Group 1 Toyota North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

September 22, 2025

Dealership Rating
Employee Rating

It took over 2 hours to get my oil changed. That was too long. I was charged way more than advertised. I didn’t like the pressure to spend more money on other than oil change. Also, I had to si More

by Bear the dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 26, 2025

Group 1 Toyota North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

September 21, 2025

Dealership Rating
Employee Rating

Great service, super friendly. I arrived early and was taken care of very quickly. Response time was superb! More

by Pepinofn800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Saeed Marandi, Sat Amor, Sergio Barron, Behzad Masoumi , Mohammed Merchant, Kimberly Trujillo

Sep 22, 2025

Group 1 Toyota North Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2025

Dealership Rating
Employee Rating

they gave me an absolutely amazing experience for my cars maintenance. would definitely recommend and come back More

by noey.0430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Natalit Castillo Sarmiento, Sat Amor, Sergio Barron , Miguel Alejo, Karen Gonzalez Camejo, David Ramirez, Melissa Reveles, Kimberly Trujillo

Sep 19, 2025

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2025

Dealership Rating
Employee Rating

The service is prompt; the advisors are helpful an informative and the job I had was done as described. Service was excellent. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Group 1 Toyota North Austin responded

Hi Steve, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2025

Dealership Rating
Employee Rating

No car wash available since last 2 years as part of service. Oil change was not done More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 11, 2025

Group 1 Toyota North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

September 04, 2025

Dealership Rating
Employee Rating

Been doing business with north Austin Toyota for almost a decade. I highly recommend them! More

by purpletriangle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Bryson Wilson, Dana Parker, Natalit Castillo Sarmiento, Sat Amor, Sergio Barron , In sales I got to work with Raul Ramirez. Yes and long time finance man, Travis Smith. Great, great, great!

Sep 08, 2025

Group 1 Toyota North Austin responded

Hello, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 04, 2025

Dealership Rating
Employee Rating

The agent was kind, respectful and provided clear information regarding the service to be perdormed More

by Loida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Group 1 Toyota North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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