Omar Garcia
Omar Garcia at RC Hill Mitsubishi-DeLand
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Omar Garcia | Page 2

Service Coordinator

RC Hill Mitsubishi-DeLand

1960 South Woodland Blvd
DeLand, FL 32720

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5.0
171 Reviews

I am excited to be a part of the RC Hill Team. I am so honored to work with our customers to help everyone enjoy their Mitsubishi's. I have worked here in Reconditioning, Sales, and now Service. I have a beautiful wife and a new baby. I am new Dad and i love it. In my free time, I love to play golf. I look forward to meeting you. I am bilingual so I can help our Spanish customers.

Dealership Experience

4 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

171 Reviews

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171 Reviews of Omar Garcia

October 03, 2023

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Employee Rating

I bought the 2 year warranty when I bought my used mustang Gt. I bought the a/c and electrical purposely knowing that when I bought it, it may be time in the near future to fix. The a/c stopped workin More

by totallybeachin1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2023

RC Hill Mitsubishi-DeLand responded

Hi Totallybeachin1, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (386) 736-3638 to speak to our manager directly.

September 30, 2023

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Great convenient service. Always friendly and helpful. Will continue to come back for our car service. More

by jomrrll8
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alexa Hill

Nov 15, 2023

RC Hill Mitsubishi-DeLand responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2023

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They were upfront about the fees and gave alternate means. Everyone I have ever delt with in the Service Department has been very friendly and professional. If I decide to purchase another vehicle, one More

by aladie74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2023

RC Hill Mitsubishi-DeLand responded

Thank you so much, Aladie! We are so thankful for your service with us.

September 25, 2023

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Very friendly and efficient service. Thanks easy to get an appointment. Can’t open other link to respond. More

by stephrn115
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 30, 2023

RC Hill Mitsubishi-DeLand responded

Stephrn115, your satisfaction is our top priority. Thank you so much for your kind words and wonderful review.

September 14, 2023

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Omar is an excellent and extremely professional maintenance service supervisor. Always there to answer any questions concerning my 2010 Outlander. Keep up the great work. More

by Amen 100
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2023

RC Hill Mitsubishi-DeLand responded

I'm delighted to hear that you had such a positive experience with Omar as your maintenance service supervisor for your 2010 Outlander. Having someone like him who is both excellent and extremely professional can make all the difference when it comes to vehicle maintenance. It's fantastic that he's always available to address your questions and provide top-notch service. Your feedback is a testament to his dedication, and I'm sure he'll appreciate your kind words. Thanks for taking the time to share your feedback, and here's to many more smooth rides with your Outlander!

August 26, 2023

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My experience with the Service Department was beyond amazing! Best customer service I've ever experienced. I highly recommend this place for one and ALL. More

by wmantia421
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alexa Hill

Sep 25, 2023

RC Hill Mitsubishi-DeLand responded

Thank you for sharing your fantastic experience with our Service Department! We're thrilled to hear that you received exceptional customer service. Your recommendation means a lot to us, and we're here to provide the same level of excellence to all our customers. If you ever need assistance again, don't hesitate to reach out. We truly value your support!

August 17, 2023

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Excellent customer service. Omar Garcia always goes beyond. I don't take my car for service anywhere than here. The professionalism and acknowledge is superior at RCHill Mitsubi More

by Priscilla Marrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristian Mazzoni , Castillo the tech 5*****

Sep 25, 2023

RC Hill Mitsubishi-DeLand responded

Thank you so much for your kind words! We truly value your loyalty and are thrilled to hear about your positive experiences with our team, especially with Omar Garcia and Castillo. Providing exceptional customer service and maintaining professionalism are our top priorities at RCHill Mitsubishi. We're grateful for your trust and look forward to continuing to serve you and your car with the utmost care and honesty.

August 15, 2023

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This is our second time purchasing a new Mitsubishi from RC Hill at the Deland,FL location. Our Sales Advisor/Consultant was Russell Ervast, and he's frendly,knowledgeable, and went way beyond to explain More

by TD
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

RC Hill Mitsubishi-DeLand responded

Thank you for choosing RC Hill for your Mitsubishi purchases and for taking the time to share your experience! It's fantastic to hear about the exceptional service you received from Russell, Troy, Dwayne, and Elliott. We're thrilled that their friendly, knowledgeable, and transparent approach made your car buying process smooth and enjoyable. Your continued trust and support mean a lot to us. If you ever need anything in the future, whether it's another purchase or service, please don't hesitate to reach out.

August 08, 2023

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Service Fept is first rate but I wasn’t happy with my car buying experience. More

by Charlottebavaria
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 25, 2023

RC Hill Mitsubishi-DeLand responded

Dear, Charlotte! Thank you for taking the time to share your thoughts on your recent interaction with us. We're delighted to hear that you found our service department to be of top-notch quality. Your satisfaction is our priority, and we're committed to maintaining that standard. However, we're truly sorry to learn that your car buying experience fell short of your expectations. Your feedback is invaluable to us, and we want to assure you that we take it seriously. We understand the importance of a positive buying experience, and we're dedicated to improving upon this aspect. We would greatly appreciate the opportunity to discuss your concerns further and learn more about your experience. Your input will help us enhance our processes and ensure that every customer leaves our dealership with a smile. Please feel free to reach out to Troy Stoops at troy@rchill.com or 386-736-3638. Your feedback will help us grow and provide a better experience in the future. Thank you again for your feedback. We're committed to improving and earning back your trust.

August 06, 2023

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This dealership has treated me better than dealerships where I’ve spent twice the amount on cars. They will continue to see my business with cars and service from now on. More

by Oxidizer2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

RC Hill Mitsubishi-DeLand responded

Thank you so much for your kind words and wonderful review!

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