Omar Ihjul | Page 27

Smooth Transition After having a bad experience at another dealership in Massachusetts my boyfriend recommended Imperial. His family has purchased five vehicles from I After having a bad experience at another dealership in Massachusetts my boyfriend recommended Imperial. His family has purchased five vehicles from Imperial and have never had any issues. Upon walking into Imperial (which was after a Patriots game close to closing on a Sunday) The staff was extremely friendly and upbeat. Brian Martin showed me a few cars but given that it was close to closing we made an appointment for another evening. Brian is a terrific salesperson who is very knowledgeable with Chevy & Buick products. Brian gave me his cell phone number and asked that I look at the website and pick out a few vehicles that I wanted to see. When I came back in for my test drive he had all the vehicles lined up and ready to go. A few days later I picked up my beautiful Buick Lacrosse and could not be happier. I definitely will work with Brian again when my daughters are ready for their first cars. More

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Actually Fun! Just bought a Chevy Cruze! Very good experience with Brian Martin showing us the vehicle, he was very knowledgeable and he selected the one that was b Just bought a Chevy Cruze! Very good experience with Brian Martin showing us the vehicle, he was very knowledgeable and he selected the one that was best for us. Bruce made the negotiation very simple and fast. (And a great deal!) And Omar was very helpful and easy-going (not pushy, like most finance guys). Everybody was very friendly! We walked in and drove away with the car, the same day! Best experience buying a car. Definitely recommend making this your last stop when shopping for a new vehicle! More

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Professional and Friendly Just bought a Chevy Sonic. While the price was not as good as I wanted, or expected, the service we received was very friendly, professional and effic Just bought a Chevy Sonic. While the price was not as good as I wanted, or expected, the service we received was very friendly, professional and efficient. Everyone took very good care of us. Omar was great with the finances. Bruce did a nice job on the negotiations with the price, and Scott was a terrific salesman, ensuring we knew all of the details about the car and was also very attentive to our needs and wants. Buying a car is never an easy experience - but the dealership made every effort to make us comfortable and stress free. Good Job! Jane & Ed More

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Wonderful First Experience This being my first new car purchase (2014 Chevy Cruze). I want to thank John Earl and Omar Ihjul again for making my purchase a perfect one. When it This being my first new car purchase (2014 Chevy Cruze). I want to thank John Earl and Omar Ihjul again for making my purchase a perfect one. When it came time to pick up the car John took all the time I needed to go over all the features the car had. I would recommend anyone to visit Imperial and ask for John. More

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Felt Like I Was Working With Family My husband and I bought a used Buick Regal we saw on Imperial's website. The car was beautiful and Mike Brown facilitated the purchase. He is a kind My husband and I bought a used Buick Regal we saw on Imperial's website. The car was beautiful and Mike Brown facilitated the purchase. He is a kind, gentle man who is no more overbearing than a friendly Golden Retriever. When we met with Omar, the Finance Manager, we spoke with him as if we'd known him for years. He accommodated us in the manner we wanted to make our loan amount preciously what we needed. Timmy, the General Manager, was genuinely interested in how we were being treated and that the deal we made, would work with our budget. More

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Sales Consultant Patrick Wallace - Highly Recommended Patrick Wallace was very patient and helpful as we worked through the car buying process. Always on time and prepared for our appointments, he offere Patrick Wallace was very patient and helpful as we worked through the car buying process. Always on time and prepared for our appointments, he offered knowledgeable assistance as we looked at many different alternatives. Patrick did what he said he would do when he said he would do it, even after the sale. He was never pushy, and I felt comfortable doing business with him. He really listens to the customer, which is something salespeople often have a tough time with. Bruce and Omar were also great to work with and they added to the overall positive experience I had with Imperial Chevrolet. I highly recommend Imperial Chevrolet - especially Patrick, Bruce, and Omar. More

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Great Experience with Imperial Chevrolet My fiancé and I recently purchased a 2006 Pontiac G6 and worked with Kyle Ives. I cannot say enough about how I was treated this time (my 3rd time vis My fiancé and I recently purchased a 2006 Pontiac G6 and worked with Kyle Ives. I cannot say enough about how I was treated this time (my 3rd time visiting) Imperial. Kyle Ives spent a lot of time with us making sure we got the car that was exactly right for us, never pressuring us and looking for a car that was exactly in our budget. Prior to my visit I have to also thank Santos Cruzado for always emailing me new listing and seeing how my car search was going. The floor management Tim Donohue was also great! My fiancé made some request to look at the car on the lift and he made it happen. Omar Ihjul, in finance, was just amazing and I felt like I was in very good hands when working with him. I felt like they really cared about our situation and was willing to do whatever humanly possible to make it happen. I truly appreciate all of their efforts; these people are a HUGE asset to your company. I am happy to say I am now a promoter of this dealership and will tell everyone I know about Kyles, Santos, Tim and Omar! Thank you once again and I love my car!! More

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Pleasant Experience. We stopped at Imperial on Tuesday. It was our first visit there and we were met at the door by Kyle Ives. We were looking for a Equinox. Kyle showe We stopped at Imperial on Tuesday. It was our first visit there and we were met at the door by Kyle Ives. We were looking for a Equinox. Kyle showed us what was available and let us drive two. We bought an Equinox and picked it up yesterday. Kyle showed us all the options and how to use them. Everyone we dealt with at Imperial was courteous and personable. Kyle phoned today just to see how we liked the car, which we thought was great. We would recommend stopping at Imperial if you're looking for a car.. More

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excellent our Sales Rep was Mike Brown and he was very helpful and great to work with. the experience with him was relaxedand comfortable. I would easily buy our Sales Rep was Mike Brown and he was very helpful and great to work with. the experience with him was relaxedand comfortable. I would easily buy from him again. More

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We buy here for a reason We recently purchased our family's fifth vehicle from Imperial Cars and as usual we had a great experience. We keep coming back because they always h We recently purchased our family's fifth vehicle from Imperial Cars and as usual we had a great experience. We keep coming back because they always have the best inventory and prices around. In my opinion, the size of the dealership's used car inventory gives them the ability to allow more for trade-ins too. Our salesperson Ed Connors, Sales Managers Tim & Tom and Finance Manager Omar all stayed an hour late on a Wednesday night to help us complete the purchase. They worked with us to get a great deal on both the new truck we purchased and the Jeep we traded in. Thanks guys. Our new 2014 Silverado is gorgeous. Knowing it will be cared for by a dealership committed to customer service makes buying from Imperial a no-brainer. We have a 10 year history with this dealership and any issues we've had were solved quickly and to our complete satisfaction. More

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