Omar Martinez | Page 26

Thank you MBOC! You guys are amazing. Incredible, personable service, flexible and professional. Chris, Omar, Katie & Kayla - you were all wonderful. Great coffe You guys are amazing. Incredible, personable service, flexible and professional. Chris, Omar, Katie & Kayla - you were all wonderful. Great coffee and pastries while you wait, cozy lounge and just an overall fantastic experience. More

by Ccoetzer Verified Customer Verified Customer

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Everyone at this dealership Went above and beyond to help me. Out of state and my car got a flat 4 miles from the dealership. Sandy from the dealerships roadside assistance was sent to the wrong locat help me. Out of state and my car got a flat 4 miles from the dealership. Sandy from the dealerships roadside assistance was sent to the wrong location. I was cold, tired and in an unfamiliar location. He spoke to another traveler and figured out where I exactly was and reached my location. Fixed the flat and made sure I stayed in the car warm. At the dealership Kayla helped my husband and made sure the tire I needed was in stock and on hold. Upon reaching Omar Martinez, service advisor helped me figure out the tire insurance and had the tire replaced and I was in my way home to MA. The Orange County dealership is an amazing place with awesome, awesome staff. Thank You More

by SHAFU13 Verified Customer Verified Customer

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Omar and the service was great on my visit very professional, I will always return here for service. professional, I will always return here for service. More

by TYRELL Verified Customer Verified Customer

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Excellent service and sales. Omar was excellent in service.. kept me updated on my car. Omar was excellent in service.. kept me updated on my car. More

by GMLADY2U Verified Customer Verified Customer

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Frank Devita and Omar were superb. What I wasn’t too fond of was the amount of time it took to get my recall taken care of. I waited a month for the part to come and yet I still had to What I wasn’t too fond of was the amount of time it took to get my recall taken care of. I waited a month for the part to come and yet I still had to wait 10 days for the repair to be completed. If that doesn’t constitute getting a loaner car, I don’t know what would. I believe it had to do with no money being made for Mercedes and that is why I wasn’t entitled to a loaner car. More

by BIEBSMAGIC Verified Customer Verified Customer

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Omar and the rest of The service department helped me with all of my questions… with all of my questions… More

by SAMGAB9102 Verified Customer Verified Customer

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My service advisor was amazing. Omar was respectful and knowledgeable. Omar was very professional and provided me with great service. My car was also detailed well when it was prese Omar was respectful and knowledgeable. Omar was very professional and provided me with great service. My car was also detailed well when it was presented to me. My vehicle looked brand new More

by JONMC028 Verified Customer Verified Customer

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My main man Omar was excellent. Same with Frank and Caiya. Always a pleasure, thanks Same with Frank and Caiya. Always a pleasure, thanks More

by AKIENJOHNSON Verified Customer Verified Customer

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Omar was terrific, covered everything perfectly. I think he is an asset to the company. I think he is an asset to the company. More

by JACKAL0 Verified Customer Verified Customer

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My service representative Omar was courteous, efficient and kept me throughly informed throughout my vehicles service. I do appreciate the technicians video which allows me to see the condition of my v and kept me throughly informed throughout my vehicles service. I do appreciate the technicians video which allows me to see the condition of my vehicle prior to, and after service. More

by BEO3 Verified Customer Verified Customer

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