Omar Martinez | Page 4

Frank Devita and Omar were superb. What I wasn’t too fond of was the amount of time it took to get my recall taken care of. I waited a month for the part to come and yet I still had to What I wasn’t too fond of was the amount of time it took to get my recall taken care of. I waited a month for the part to come and yet I still had to wait 10 days for the repair to be completed. If that doesn’t constitute getting a loaner car, I don’t know what would. I believe it had to do with no money being made for Mercedes and that is why I wasn’t entitled to a loaner car. More

by BIEBSMAGIC Verified Customer Verified Customer

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Omar and the rest of The service department helped me with all of my questions… with all of my questions… More

by SAMGAB9102 Verified Customer Verified Customer

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My service advisor was amazing. Omar was respectful and knowledgeable. Omar was very professional and provided me with great service. My car was also detailed well when it was prese Omar was respectful and knowledgeable. Omar was very professional and provided me with great service. My car was also detailed well when it was presented to me. My vehicle looked brand new More

by JONMC028 Verified Customer Verified Customer

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My main man Omar was excellent. Same with Frank and Caiya. Always a pleasure, thanks Same with Frank and Caiya. Always a pleasure, thanks More

by AKIENJOHNSON Verified Customer Verified Customer

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Omar was terrific, covered everything perfectly. I think he is an asset to the company. I think he is an asset to the company. More

by JACKAL0 Verified Customer Verified Customer

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My service representative Omar was courteous, efficient and kept me throughly informed throughout my vehicles service. I do appreciate the technicians video which allows me to see the condition of my v and kept me throughly informed throughout my vehicles service. I do appreciate the technicians video which allows me to see the condition of my vehicle prior to, and after service. More

by BEO3 Verified Customer Verified Customer

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Mercedes benz of Orange County has always been excellent. The staff and customer service has always been pleasant. Very professional and friendly. I especially like to thank Caiya and Omar for always being t The staff and customer service has always been pleasant. Very professional and friendly. I especially like to thank Caiya and Omar for always being there for me. I'd also like to thank Walter and Thomas and my good friend Eric!! More

by AKIENJOHNSON Verified Customer Verified Customer

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Omar was great in explaining the service I requested. He was very professional and kind. He was very professional and kind. More

by KENMAESTAN Verified Customer Verified Customer

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Mercedes-Benz of Orange County very professional and super clean. All staff members were professional. My service rep Omar was very helpful and guided me through all the steps. Highly recommend Mercedes super clean. All staff members were professional. My service rep Omar was very helpful and guided me through all the steps. Highly recommend Mercedes-Benz of Orange County! More

by AMONESSAR Verified Customer Verified Customer

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Top notch service and communication. Omar was excellent, and contact was professional, timely, and much appreciated! Omar was excellent, and contact was professional, timely, and much appreciated! More

by DRUPPELL Verified Customer Verified Customer

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