Omar Martinez | Page 4

Omar and his service was excellent The loaner car was brought to pick up my car. We actually didn't use it but it was nice just in case we did. brought to pick up my car. We actually didn't use it but it was nice just in case we did. More

by NSCALO8049 Verified Customer Verified Customer

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Omar was absolutely terrific. The loaner process couldn't have been any easier. The car war ready as promised with no surprises. The loaner process couldn't have been any easier. The car war ready as promised with no surprises. More

by russell.lindberg Verified Customer Verified Customer

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The communication was very choppy and I had to continue to reach out to get an update on my vehicle. I also didn’t appreciate that they claimed to check all my tire pressures and the vehicle, but I receive to reach out to get an update on my vehicle. I also didn’t appreciate that they claimed to check all my tire pressures and the vehicle, but I received the car with 2 tires having a tire pressure in the 20’s. More

by KEVINROWE45 Verified Customer Verified Customer

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The dealership was VERY Clean and Omar was professional, very friendly and knowledgeable, he made it a fantastic visit!! very friendly and knowledgeable, he made it a fantastic visit!! More

by KAMOLIPOP Verified Customer Verified Customer

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Omar was great! Kind, patient, respectful and knowledgeable. He answered all of my questions and made sure I understood the process. I appreciated him. I definitely Kind, patient, respectful and knowledgeable. He answered all of my questions and made sure I understood the process. I appreciated him. I definitely will be back for next service for my vehicle. Thank you More

by MSURALIE Verified Customer Verified Customer

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I had an exceptional experience at this Mercedes dealership in Orange County. From the moment I walked in, I was treated like family. The level of service I received was outstanding, and I highly re dealership in Orange County. From the moment I walked in, I was treated like family. The level of service I received was outstanding, and I highly recommend this dealership to others. In particular, Omar from the service department was fantastic he made the entire process seamless and ensured that everything was taken care of with great attention to detail. The job he did was truly phenomenal. I couldn’t be more pleased with the overall experience. More

by PIORAK Verified Customer Verified Customer

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The service person was nice although I wish you would've got me out of there sooner . I waited hours and then they finally gave me a courtesy car because the work wasn't done on my vehicle as promised. Coul got me out of there sooner . I waited hours and then they finally gave me a courtesy car because the work wasn't done on my vehicle as promised. Could've done that sooner. More

by ARTY1 Verified Customer Verified Customer

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E'mari is literally the best service representative I have experienced. I have used multiple other dealerships in my area while owning three MB's. He is the perfect combination of enthusiasm, knowledge have experienced. I have used multiple other dealerships in my area while owning three MB's. He is the perfect combination of enthusiasm, knowledge and understanding. More

by hugginsjay Verified Customer Verified Customer

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Service was quick everyone was friendly car looked great after it was fixed left on time as told great after it was fixed left on time as told More

by CARANEUFFER Verified Customer Verified Customer

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This is my six or seven car from this dealership. Highly recommended to anybody I just wanna say thank you to Sam and nick very best sales persons. Highly recommended to anybody I just wanna say thank you to Sam and nick very best sales persons. More

by SAMARA5575 Verified Customer Verified Customer

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