Omar Martinez | Page 5

The OCMB service team is beyond excellent! ! Omar and Orlando have succeeded in assisting my family expectations over and over ! Omar and Orlando have succeeded in assisting my family expectations over and over More

by CRAIGNOLLER Verified Customer Verified Customer

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Appreciate the great team effort in communicating with me on the status of my repair throughout the process. on the status of my repair throughout the process. More

by PHILAPAP Verified Customer Verified Customer

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I waited for my car to be serviced. I like to walk around while waiting. Every employee who passed me greeted me and asked if I was being helped. They all asked if the could assist me i I like to walk around while waiting. Every employee who passed me greeted me and asked if I was being helped. They all asked if the could assist me in any way and were pleasant and professional. There were 6-8 employees who approached me during my stay. More

by DAVIDMAGISTRO Verified Customer Verified Customer

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Need to get customers in and out as soon as possible my car was done and sitting in return area for 30 minutes before I got checked out and on my way. car was done and sitting in return area for 30 minutes before I got checked out and on my way. More

by CHMCDONALD Verified Customer Verified Customer

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Being there that day was the best part of my entire day! Go figure! Omar went above and beyond as well as everyone else. They make you feel like family! Go figure! Omar went above and beyond as well as everyone else. They make you feel like family! More

by dinacbarnhart Verified Customer Verified Customer

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The staff members are awesome! They have always approached me along with other car owners, w/courtesy and professionalism. They have always approached me along with other car owners, w/courtesy and professionalism. More

by RUFF228 Verified Customer Verified Customer

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I initially had the ML320 towed to Nanuet Mercedes (NY). They wanted to charge $2600 for replacing the transmission module, which is over $1100 more than 4 other dealers: I called my former dealers, Westmin They wanted to charge $2600 for replacing the transmission module, which is over $1100 more than 4 other dealers: I called my former dealers, Westminster of Broomfield and Denver Mercedes- these were my previous service companies before moving to NY. When I priced with these for dealers including Orange County Mercedes and Latham of Albany all were in range of $1500 range with 4 hours max service. Nanuet wanted 7 hours labor preapproved $2600. Nanuet would not lower their estimate to match 4 other dealers, So I moved the car to Orange County Merc - Orange County Serv agent Omar was excellent and kept me informed during the work More

by P.CREVELLO Verified Customer Verified Customer

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Omar Martinez there when I need help I call he says, I got you.It's a beautiful thing. Mercedes bands of Orange County. What more can I say? Top Notch. got you.It's a beautiful thing. Mercedes bands of Orange County. What more can I say? Top Notch. More

by TMURRAY2794HUH Verified Customer Verified Customer

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Great People and Great service. Easy communication. Drop off and checkin process was easy and loaner pick up timely. Easy communication. Drop off and checkin process was easy and loaner pick up timely. More

by dsmith328.ds Verified Customer Verified Customer

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Good customer service . First time here for me . Omar take care of me and he did great . Thanks so much First time here for me . Omar take care of me and he did great . Thanks so much More

by MANABE0802 Verified Customer Verified Customer

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