Orlando Casale
Orlando Casale at Mercedes-Benz of Orange County powered by Benzel-Busch
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Orlando Casale

Service Manager

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

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4.7
67 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

Career Development and NADA Professional Management Series, Parts and Service

4.7

67 Reviews

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67 Reviews of Orlando Casale

May 10, 2025

Dealership Rating
Employee Rating

The service was perfect and very fast, I will always do my car service only at this place. Highly recommend. More

by VVPARSHUK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 04, 2025

Dealership Rating
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The service is first class. Love working with these guys. They are the best dealership More

by Gioflo
Service Price Transparency
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Recommend Dealer
Yes

May 01, 2025

Dealership Rating
Employee Rating

Excellent service, friendly and very accommodating. The service team provided constant updates as to the status of the work being done. More

by JAMESARANDAZZO
Service Price Transparency
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Recommend Dealer
Yes

April 21, 2025

Dealership Rating
Employee Rating

Great and professional people, helped my problem. Work was done promptly, just waited 30 minutes More

by MUHAMMAD.REHMANI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Bateman

April 21, 2025

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Employee Rating

Everyone conducted themselves professionally. All were courteous and kind. And the facility was beautiful! Very good experience. Thank you. More

by Sandifred
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez

April 17, 2025

Dealership Rating
Employee Rating

The service consultant E'Mari Davis was very friendly and professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale ste More

by ksmunderground
Service Price Transparency
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Recommend Dealer
Yes

April 10, 2025

Dealership Rating
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Professional, clean and friendly atmosphere. Have always been happy when I come in to have my car serviced More

by Ariday5
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Recommend Dealer
Yes

April 03, 2025

Dealership Rating
Employee Rating

I LOVE THIS DEALERSHIP . GREAT PEOPLE IN SERVICE ! GREAT PLACE TO BUY A CAR ! GO THERE AND FIND OUT ! More

by KLUTHER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Bateman, Omar Martinez , O'MARI DAVIS

March 29, 2025

Dealership Rating
Employee Rating

Roger and Thomas were great, pleasant, professional, courteous . Everyone there are very friendly and personable. More

by KNOLLER421
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Roger Pauletta, Mark Webster , Thomas Tzimoulis

March 16, 2025

Dealership Rating
Employee Rating

Everyone was very courteous and helpful. Extremely happy with my service. Thank you for your help More

by JOHNMORMANDO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Makofsky, Omar Martinez

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