Orlando Casale
Orlando Casale at Mercedes-Benz of Orange County powered by Benzel-Busch

Orlando Casale | Page 7

Service Manager

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

Contact Me
4.8
118 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

36 yrs, 8 mos

Specialties & Trainings

Career Development and NADA Professional Management Series, Parts and Service

4.8

118 Reviews

Write a Review

118 Reviews of Orlando Casale

March 16, 2025

Dealership Rating
Employee Rating

Everyone was very courteous and helpful. Extremely happy with my service. Thank you for your help More

by JOHNMORMANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Makofsky, Omar Martinez

March 08, 2025

Dealership Rating
Employee Rating

My service experience could not have been better. Everything went like clockwork. The loaner was clean, ready and easy to transfer my belongings into. My car was fixed under warranty, promptly. More

by DAVE@NEXXTENTERPRISES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Scott Bateman, Scott Cruver, Frankie Devita

March 08, 2025

Dealership Rating
Employee Rating

Pleasant service experience, my loaner was ready for me to take, so I didn't wait too long More

by EPOLAKOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Scott Bateman, Scott Cruver, Frankie Devita

February 13, 2025

Dealership Rating
Employee Rating

Always so friendly and fit me right in with ease. The showroom has a nice work area and i can get work done if needed More

by I.MATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frankie Devita

February 12, 2025

Dealership Rating
Employee Rating

Very nice and clean. personel very nice and helpful.Was a pleasant visit also good coffee.Keep it up More

by MIROSUHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 07, 2025

Dealership Rating
Employee Rating

Awesome service and very professional. knowledgeable of types of mb service for appropriate maintenance to fit customers vehicle and safety needs. More

by TJGVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez

January 29, 2025

Dealership Rating
Employee Rating

Even though my car got stuck on a car lift I was accommodated a loaner. Everyone was still professional. Thank you More

by DINERO670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Scott Bateman, Scott Cruver, Frankie Devita, E. Davis 10 stars

January 19, 2025

Dealership Rating
Employee Rating

I need Help with my wipers. They replaced them fast and were so helpful. Service was great. More

by jenjenlynn312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Scott Bateman, Scott Cruver, Frankie Devita

January 17, 2025

Dealership Rating
Employee Rating

Thanks great great service They picked up my car and brought it back and fixed all the things that needed to be done More

by Labbella01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frankie Devita

December 30, 2024

Dealership Rating
Employee Rating

I was very impressed with the service. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. More

by mrivera11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Scott Bateman, Scott Cruver, Frankie Devita

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