Orlando Casale
Orlando Casale at Mercedes-Benz of Orange County powered by Benzel-Busch

Orlando Casale | Page 7

Service Manager

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

Contact Me
4.7
130 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

37 yrs, 1 mo

Specialties & Trainings

Career Development and NADA Professional Management Series, Parts and Service

4.7

130 Reviews

Write a Review

130 Reviews of Orlando Casale

July 03, 2025

Dealership Rating
Employee Rating

THEY ARE A PLEASURE TO WORK WITH ! GREAT PLACE & GREAT PEOPLE . SERVICE DEPARTMENT IS QUICK & VERY CLEAN ! STOP IN AND SEE FOR YOURSELF ! More

by BARRY G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , RON LODICO

May 26, 2025

Dealership Rating
Employee Rating

Omar was thorough and kept me posted throughout my visit. I chose to wait for my vehicle. The facility is gorgeous and has all the ammenities, so waiting for it was a pleasure. They returned my vehicle to More

by BILLMOHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Diana Mandile, Mark Webster, Alex Luna, Parts manager, Keith Luther, parts advisor,

May 25, 2025

Dealership Rating
Employee Rating

Omar was considerate, honest and informative. Never had any anxiety knew I could trust and wait for the job to be done with excellence. More

by Benz50harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Scott Bateman, Scott Cruver, Frankie Devita

May 10, 2025

Dealership Rating
Employee Rating

The service was perfect and very fast, I will always do my car service only at this place. Highly recommend. More

by VVPARSHUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Scott Bateman, Scott Cruver, Frankie Devita

May 04, 2025

Dealership Rating
Employee Rating

The service is first class. Love working with these guys. They are the best dealership More

by Gioflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Scott Bateman, Scott Cruver

May 01, 2025

Dealership Rating
Employee Rating

Excellent service, friendly and very accommodating. The service team provided constant updates as to the status of the work being done. More

by JAMESARANDAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alix Grubbs, Sam Sierra, Reputation Management, Benzel Admin, Omar Martinez , Scott Bateman, Scott Cruver, Frankie Devita, Mark Webster

April 21, 2025

Dealership Rating
Employee Rating

Great and professional people, helped my problem. Work was done promptly, just waited 30 minutes More

by MUHAMMAD.REHMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Bateman

April 21, 2025

Dealership Rating
Employee Rating

Everyone conducted themselves professionally. All were courteous and kind. And the facility was beautiful! Very good experience. Thank you. More

by Sandifred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez

April 17, 2025

Dealership Rating
Employee Rating

The service consultant E'Mari Davis was very friendly and professional and took care of all of our service needs. There was a couple issues that were addressed and then the service manager Orlando Casale ste More

by ksmunderground
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2025

Dealership Rating
Employee Rating

Professional, clean and friendly atmosphere. Have always been happy when I come in to have my car serviced More

by Ariday5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Scott Bateman, Scott Cruver, Frankie Devita

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