Orlando Cruz | Page 4
Sales & Leasing Manager
Southern Mazda Newport News
12602 Jefferson Ave
Newport News, VA 23602
Dealership Experience
7 yrs, 10 mos
Specialties & Trainings
Mazda Sales Certified
57 Reviews
Write a Review57 Reviews of Orlando Cruz
June 15, 2020
Mr. Orlando Cruz, our sale agent, was exceptionally professional. He gave priority to our desired options in a vehicle. At no point during our interaction was Mr. Cruz pushy or dismissive. Even at the professional. He gave priority to our desired options in a vehicle. At no point during our interaction was Mr. Cruz pushy or dismissive. Even at the end of our purchase he did not abandon us. He stayed and provided valuable assistance which aided us in the usage of our vehicle's technical functionalities. Based solely on our interaction with Mr. Cruz will we most certainly recommend Hyman Bros. Mazda to friends and family. Btw Honorable mention goes to Mr. Sung-Ho Lee for his personableness. More
Other Employees Tagged: Sung-Ho Lee
June 02, 2020
Great job attending us while ensuring we were all keeping up with CODVI guidelines. Great sales person! Would recommend to friends and family. Very satisfied with service and purchase. up with CODVI guidelines. Great sales person! Would recommend to friends and family. Very satisfied with service and purchase. More
Other Employees Tagged: Sung-Ho Lee
May 19, 2020
Orlando made the process a breeze! I'm so happy with my purchase! From walking in until the end, everyone wore protection due to the pandemic. Thank you purchase! From walking in until the end, everyone wore protection due to the pandemic. Thank you More
Other Employees Tagged: Sung-Ho Lee
May 13, 2020
Fantastic and seamless process. The entire group isn't pushy, and you don't feel as though you're not getting a deal. They are dedicated to great experiences and ensuring everyone is satisfied before sign pushy, and you don't feel as though you're not getting a deal. They are dedicated to great experiences and ensuring everyone is satisfied before signing on the dotted line. More
Other Employees Tagged: Sung-Ho Lee
May 10, 2020
Very good sales experience and everyone was very professional. All of the paperwork was sorted out quickly and we left with a good car at a reasonable price professional. All of the paperwork was sorted out quickly and we left with a good car at a reasonable price More
April 23, 2020
Orlando Cruz - Impressive Knowledge of Mazda CX-5 Orlando was recommended to me by a neighbor and what a great reference. I called Orlando and asked about the Mazda incentives offered and the 2019 CX Orlando was recommended to me by a neighbor and what a great reference. I called Orlando and asked about the Mazda incentives offered and the 2019 CX-5 that Hyman still had. I was also interest in a 2020 CX-5. Orlando gave me the pricing for both cars over the phone. We made an appt to see both cars. When we arrived at the dealership both cars were right in front with Orlando coming out to greet us. He went over both cars thoroughly and the differences between the two model years. We decided the 2019 suited our purposes better and took that one for a test drive. I had done my research and we already owned a Mazda3 so the CX-5 console felt very familiar. After the test drive, we were ready to purchase so Orlando prepared all the paperwork and we were very pleased with the pricing that Hyman agreed to on the 2019. I'm usually pretty thorough but I forgot about the 2019 CX-5 brochure and Orlando remembered to give me a copy. The dealership was also nice enough to offer to laminate the window sticker for us. There was no hard sell of extended warranties or unnecessary add-ons which I appreciated. It was a very pleasant experience in purchasing our Mazda CX-5. I'm looking forward to getting the vehicle serviced here. More
April 17, 2020
Our experience with Orlando at the Human Brother's Mazda was wonderful. Everyone was efficient and professional. Our new car was delivered the same day!. That is excellent customer service. We will alwa was wonderful. Everyone was efficient and professional. Our new car was delivered the same day!. That is excellent customer service. We will always deal with Hyman Brothers because they are more like family. This includes the service department. They are also excellent. More
Other Employees Tagged: Eric Antonio, Sung-Ho Lee, Cleon Skinner
January 16, 2020
Orlando's gave us a comprehensive review of all the features. After that, Orlando and the Hyman Brothers team listened to what we wanted and then searched nationwide to find the exact car. features. After that, Orlando and the Hyman Brothers team listened to what we wanted and then searched nationwide to find the exact car. More
Other Employees Tagged: Sung-Ho Lee