Orlando Post | Page 4

I worked with Orlando to purchase a 1 year-old Sierra. Orlando was very helpful, didn't try to push anything on us and was patient as we tried to test-drive while wrangling our two young kids. Orlando's Orlando was very helpful, didn't try to push anything on us and was patient as we tried to test-drive while wrangling our two young kids. Orlando's easy-going personality and customer-first attitude was very appreciated and was part of our decision to go with this truck over others we looked at with different dealerships. More

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The staff was very down to earth and easy to work with. I never, at any point, felt like I was being pressured into spending extra money. Most importantly, I felt like I was getting a good, honest deal. Thes never, at any point, felt like I was being pressured into spending extra money. Most importantly, I felt like I was getting a good, honest deal. These three things are the most important parts of any car buying experience, and Luther Brookdale did a great job at them. More

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Amazing! Orlando is knowledgeable, friendly and just all around pleasant to deal with! I sure hope he is around when I come to buy my next car. I will ask about him for sure. Thanks for your knowledge and around pleasant to deal with! I sure hope he is around when I come to buy my next car. I will ask about him for sure. Thanks for your knowledge and for making such a pleasant experience. Scott Larsen is the reason I come back to Luther car after car and throw in a few trucks too. Always friendly and fair. I never hesitate to refer people to visit if they are in the car market. Thanks Scott! Finance! Fast and accurate! Never a bad experience!! Thank you - Sue Fisher More

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From start to finish my visit was amazing. I didn't feel rushed. I was comfortable with the purchase I made based on the info provided by Orlando about the vechile. He was patient and made my car buying exp rushed. I was comfortable with the purchase I made based on the info provided by Orlando about the vechile. He was patient and made my car buying experience fantastic. More

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Joke of a company My experience at Luther Brookdale Chevrolet was abysmal. The sales guy Orlando had a good heart and personality but was very scatterbrained and disorg My experience at Luther Brookdale Chevrolet was abysmal. The sales guy Orlando had a good heart and personality but was very scatterbrained and disorganized. Spent a half hour searching for the keys he left laying somewhere and failed with follow up calls. I bought a 2012 Enclave with 70800 miles that had been through their shop and had $3k worth of parts and labor put on it. They didn’t notice the radio was wonky until the test drive with us and scheduled a replacement for it. That wouldn’t get replaced for 2 1/2 weeks. In that time I noticed a oil leak on the ground after parking, the engine would rev erratically for no good reason on a flat road and a very noticeable shudder/ shaking after going through roundabouts and some curves. I scheduled a day to bring it in and to have a rental set up for my fiancé to drive back home (we live over an hour away from this dealer and my fiancé and her daughter would be driving it down while I was at work). Was told everything was good to go. When she arrived she was met with a rude and snotty receptionist and they refused to let her use the rental that was put aside for her. They then took her to enterprise rental ( the shuttle guy was great!) and Enterprise reluctantly gave her a piece of xxxx Hyundai that could barely go over 50mph because it was shaking and pulling so bad. This whole ordeal cost her over 4 hours of time, almost double of what it should of been. Just to drop a car off for things that should of been fixed before it even got on the sale lot. My fiancé went back down 2 days later to pick it up. We noticed an extra 107 miles were put on the car and was missing 1/3 tank worth of fuel, both driver and passenger seats were messed with and the brakes felt worse as if they were abused. The oil leak, engine and drivetrain issues are still present. We were told to “keep an eye on it”. What a joke of a dealership to go through for anything! I will not be returning and will not be recommending Luther Brookdale Chevrolet to anyone. I’ll stick to the small “mom and pop” dealers and shops because they rely on great customer service and quality work. Unlike these larger companies that don’t give a xxxx about the customer or the quality of their service. More

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Nice sales team Satisfied with sales team ambition in providing good service. No pressure to buy. Im hoping that Luther dealership will be around for a Super Super l Satisfied with sales team ambition in providing good service. No pressure to buy. Im hoping that Luther dealership will be around for a Super Super long time. More

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Our third car purchase proved all the reasons why we keep re Our third auto purchase from this dealership proved to be more positive than ever before. We received individual and customized service that led us t Our third auto purchase from this dealership proved to be more positive than ever before. We received individual and customized service that led us to be proud owners of an automobile we've been dreaming of for the last three years!! More

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Excellent help from Orlando he was very easy to work with and very knowledgeable about my 17 Impala he took the time to answer all my questions. Orlando is very help from Orlando he was very easy to work with and very knowledgeable about my 17 Impala he took the time to answer all my questions. Orlando is very tech savvy really put me at ease More

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Great experience!!! We just purchased our forth car from Brookdale Luther, we've been loyal customers since 2008. The last 2 vehicles we've been lucky to work with Orlan We just purchased our forth car from Brookdale Luther, we've been loyal customers since 2008. The last 2 vehicles we've been lucky to work with Orlando Post, he's an upfront honest sales person who listened to our needs and worked to get us into great vehicles! Everyone we worked with during the buying process has been great! More

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"Great Experience!" I have purchased 4 vehicles from this dealership since 1999 and each one has been a fun and exciting experience. Everyone from sales, financing and se I have purchased 4 vehicles from this dealership since 1999 and each one has been a fun and exciting experience. Everyone from sales, financing and service have always treated me well. Worked with Orlando twice now and was pleased again. More

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