Orlando Sanchez | Page 16

Excellent service. Hugo Sanchez is very professional and a great asset to the dealership Highly recommend Hugo Sanchez is very professional and a great asset to the dealership Highly recommend More

by RHYNO7697 Verified Customer Verified Customer

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Great staff 👍 Lucy and Duwane in finance are supper. Hugh in service is the best. Hugh in service is the best. More

by JCJADECIOLINO Verified Customer Verified Customer

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I really had a great experience purchasing my vehicle, especially when I explained the situation and they catered to my needs especially when I explained the situation and they catered to my needs More

by ECHAVES81X Verified Customer Verified Customer

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I have bought 2 vehicles here. Never again! I brought my Traverse in for simple battery trouble, routine oil change and a noise at low speeds. Next thing I know the transmission an Never again! I brought my Traverse in for simple battery trouble, routine oil change and a noise at low speeds. Next thing I know the transmission and motor mounts are shot plus other things to the number of $9000 to repair and Hugh recommended trading in. Offered $500 for trade with a $9000 down payment, only to double my current payment at high interest. When we mentioned we had a warranty, the repair costs went up to $14,000 and parts were unavailable. Took car to a reputable mechanic; transmission is fine, just needs a torque converter and minor repairs for $2500 that the warranty will cover a big chunk. More

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Very helpful staff, review every detail with you and help you better understand your offer you better understand your offer More

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I inquired on a truck last Monday and was contacted by their salesperson. He got me a quote from their internet manager. 3 days later it had cleared inspection and they received everything they needed f their salesperson. He got me a quote from their internet manager. 3 days later it had cleared inspection and they received everything they needed from me to complete the sale. I was paying cash so there was no possible problem right? Until manager Jay Lawrence decided the quote they gave me was no longer high enough. He said I'd have to pay over $4k more if I wanted the truck. That was last Friday. Seeing that today, Monday, it is off their website, I can assume that they simply got offered more than in the agreement they had with me. They set that price, not me. That is very dishonest. Please look elsewhere when buying a vehicle. If they do this to one customer, imagine what else they might do to you. More

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I'd give 0 stars if I could. I bought a 2016 Kia Sedona I'd give 0 stars if I could. I bought a 2016 Kia Sedona about 18 months ago from Midway Chevrolet, along with their in-house silver package extend I'd give 0 stars if I could. I bought a 2016 Kia Sedona about 18 months ago from Midway Chevrolet, along with their in-house silver package extended warranty through MPP. I have put just over 5,000 miles on this vehicle in 18 months and my engine needs replaced due to "failed" head threads. Neither Midway Chevrolet nor MPP have been helpful. My claims to MPP have been denied and calls go unreturned. Midway has offered no assistance beyond giving me a clunker trade in deal, with an outrageous payment to cover the cost of both vehicles. I have been informed by other reputable car lots to contact BBB and the Attorney General as well as to fight MPP on this because Extended warranties are meant to cover failed parts. I will be following through with this advice first thing Monday morning. I am a single mother of 2, taking care of my bed ridden veteran father full time. My income is limited. This has been an awful experience dealing with Midway and I can't say when I bought the car it was a pleasant one either. The Kia dealership that found that issue told me MPP is by far the hardest warranty company to deal with. My advice, shop around, both companies are awful to deal with. More

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Stopped at this dealership on July 10, 2021 gentleman by the name of Orlando greeted us I was looking for 21 Colorado he said that they were on the other side of the lot and he would meet us over there drov the name of Orlando greeted us I was looking for 21 Colorado he said that they were on the other side of the lot and he would meet us over there drove over to the other side of the lot no Orlando anywhere to be seen went inside asked for a sales associate they sent out another lady and all of a sudden Orlando appeared so they had me deal with Orlando and then that’s when the old lie came out he went and got a gentleman by the name of Ramsey told me and my wife that he was a manager so he kept feeding us a bunch of BS thinking that we’re getting a good deal and everything else come to find out Ramsey is nobody but a sales person I picked the vehicle up on Monday at noon the truck wasn’t clean it was still dirty like it was Saturday when I saw it got all the paperwork done and I left that night and next couple of days I started to realize that we were taken A vantage buy this dealership. More

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I live in Northern Arizona Midway Chevrolet is in Phoenix, AZ. I had to drive over 3 hours to buy my new 2021 Chevy Colorado truck at Midway Chevrolet and it was worth every minute of my time. As soo Phoenix, AZ. I had to drive over 3 hours to buy my new 2021 Chevy Colorado truck at Midway Chevrolet and it was worth every minute of my time. As soon as I walked in the door I was greeted by a courteous sales professional by the name of Orlando S. and his side kick Enrique. They treated me with respect, professionalism, and care. I was given cool water to drink, assisted in the test drive process, and escorted to a cooler waiting area out of concern for my well being in the Phoenix heat. I did not feel pressured to buy and they listened to my concerns and answered all my questions. They had a good selection of trucks to chose from and I felt I was treated very fairly throughout the buying process. They also gave me an exceptionally fair offer for my trade. I was then helped by Joe the finance manager who had all the answers I needed about my loan, financing, payments, warranties, and coverages. I had additional questions after I took my truck home and Joe made a point of emailing me and following up with a phone call to make sure my questions were answered to my satisfaction. I love my new Chevy Colorado truck it is exactly what I was looking for in the color I was looking for, so I am very happy with my purchase. I highly recommend Orlando S, Enrique, and Joe and all the kind people at Midway Chevrolet! More

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By far the worst car dealership I ever been to. I initially met Ray who prided himself on being an honest and forthcoming so he introduced me to one of the sales guys Orlando .Friday I wanted to put initially met Ray who prided himself on being an honest and forthcoming so he introduced me to one of the sales guys Orlando .Friday I wanted to put money down on a car and they told me not to that they would have my car on Monday fast forward Monday two hours before I went in they sold my car they’re a bunch of liars and manipulators worst car sales people I have ever met in my life. if you want to be lied to go to this dealership.ZERO RATING HORRIBLE SERVICE SHAME ON YOU ALL For ruining my purchase as a surprise for my daughter shame shame shame you should be out of this business. More

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