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Oscar Canales
Oscar Canales | Page 4
Asst Service Manager
Koons Arlington Toyota
4045 Lee Highway
Arlington, VA 22207
149 Reviews
Oscar speaks Spanish fluently.
Read more149 Reviews
Write a Review149 Reviews of Oscar Canales
Verified Customer
February 02, 2026
Mr. Lobo is a great person ..! Best customer service in the town for sure ..! Ask for him ..! the town for sure ..! Ask for him ..! More
by juancarloshernandezv
Other Employees Tagged: Christian Lobo
January 31, 2026
This place is amazing to get your car fix, Oscar is a great person which a lot of knowledge, I want to say thank you so much Oscar for been very helpful and caring, honest with me great person which a lot of knowledge, I want to say thank you so much Oscar for been very helpful and caring, honest with me More
by ymarilu
January 30, 2026
Oscar Canales is a pleasure to work with and is a genuine professional. He has always been very helpful in getting my car serviced. He is smart and a genuine asset to Koons. I bring my car to Koons because o professional. He has always been very helpful in getting my car serviced. He is smart and a genuine asset to Koons. I bring my car to Koons because of Oscar and his superb work in having my car serviced. I am very grateful for his help. More
by rbucknam
January 25, 2026
I really appreciated the pick up option. I’ve been using Rota a bunch because they have this option, so it’s good to see you all following suit. i also really appreciated the work you did I’ve been using Rota a bunch because they have this option, so it’s good to see you all following suit. i also really appreciated the work you did to get me a rental car even though I didn’t request one previous to the appointment. That really saved me. Perhaps an item for the dealership to work on, I noticed the same wheel bearing sound when I drove off the lot, albeit at a lower volume. It would be nice to get an explanation about what you all did to test the bearing noise and how bad or good each bearing is. Right now, I’m kind of operating in the dark. I know you all replaced 2, but I don’t know how bad the other two are. Is there a way to give the customer “bearing rating” similar to tires or brakes? You’d think that with such an important part, Toyota would offer a way to measure it other than guessing at a sound or having a wheel fall off mid-drive. There was an alignment print out in the front seat with no explanation. Some items were in red and I have no idea what they mean. It seemed to be a pretty technically readout. Was this the read out before or after you all did the alignment? What do the readings mean? Lastly, other dealerships take pictures of your car showing their work as they inspect and include them in the document they send the customer. Suggest you do the same. More
by tooch32
January 19, 2026
Thank you, to Koons Toyota Arlington for helping me with car's tire.Oscar was very friendly and helpful. He has great costumer service.I will always recommend Koons Toyota to everyone. car's tire.Oscar was very friendly and helpful. He has great costumer service.I will always recommend Koons Toyota to everyone. More
by Esmita
January 19, 2026
Quick and easy. I appreciate the service status portal and the overview video covering what was done and what to keep an eye on. I appreciate the service status portal and the overview video covering what was done and what to keep an eye on. More
by shanetang
Other Employees Tagged: Sebastian
January 19, 2026
The new online option to see exactly what else was recommended was very helpful. The shuttle is also great so I didn't need to stay at the dealership while my car was being serviced. recommended was very helpful. The shuttle is also great so I didn't need to stay at the dealership while my car was being serviced. More
by j.prohov
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