Oscar did a great job communicating with me the entire
repair time. The repair was done timely and done right. Great dealership!
repair time. The repair was done timely and done right. Great dealership!
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by wrnolan
Verified Customer
Verified Customer
Service Price Transparency
Mar 02, 2026 -
Koons Arlington Toyota responded
It’s wonderful to hear Oscar kept you informed and that your Toyota Tacoma repair was completed efficiently and correctly. Your feedback means a lot. Thank you for the five-star rating.
The staff very cordial and friendly.
They gave me fast service. And I ma staified by the service and customer care.
.
They gave me fast service. And I ma staified by the service and customer care.
.
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by dadeyom
Verified Customer
Verified Customer
Feb 27, 2026 -
Koons Arlington Toyota responded
Thank you for your feedback. We’re glad our team provided courteous, efficient service for your Toyota RAV4 Hybrid. We look forward to assisting you again.
Highly recommend Arlington Koons Toyota.
Top notch! I appreciate the consistency of the customer service experience.
Top notch! I appreciate the consistency of the customer service experience.
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by ryan3700
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2026 -
Koons Arlington Toyota responded
Thank you for recommending us and for recognizing the consistency of our service. We’re glad your Toyota Yaris iA received the attention you expected. Oscar will be pleased to hear your feedback.
Excellent service for a visiting out of stater.
Prompt scheduling and prompt service Thank you.
Prompt scheduling and prompt service Thank you.
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by jkane2727
Verified Customer
Verified Customer
Service Price Transparency
Feb 23, 2026 -
Koons Arlington Toyota responded
Thank you for choosing us while visiting from out of state. We’re glad we could arrange prompt scheduling and service for your Toyota. Safe travels, and feel free to stop by again if you need anything.
Feb 26, 2026 -
Koons Arlington Toyota responded
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Oscar Canales was very helpful.
The service at Koons Arlington Toyota was competent and friendly.
The service at Koons Arlington Toyota was competent and friendly.
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by jffreund
Verified Customer
Verified Customer
Service Price Transparency
Feb 23, 2026 -
Koons Arlington Toyota responded
It’s fantastic that you found our team competent and friendly and that Oscar was so helpful. We appreciate you trusting us with your Toyota RAV4 Hybrid. Thank you for sharing your experience and for the five-star rating.
Excelente service, very nice and easy to talk to.
I always book my appointment with him. Definitely recommend his services!
I always book my appointment with him. Definitely recommend his services!
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by Rosario dipp
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2026 -
Koons Arlington Toyota responded
It’s great to hear that Oscar made booking your Toyota Corolla appointment so simple and that you found him easy to talk to. Thank you for recommending his services. We look forward to helping with your Corolla again.
Very courteous professional, punctual in delivering good
workmanship. Happy to deal with them for the last 20 plus years
workmanship. Happy to deal with them for the last 20 plus years
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by JDCMSC
Verified Customer
Verified Customer
Service Price Transparency
Feb 11, 2026 -
Koons Arlington Toyota responded
Thank you for your loyalty over the past 20 years. We’re pleased our team delivered courteous, professional, and punctual workmanship on your Toyota Corolla Cross, and Oscar looks forward to assisting you at your next service visit.
I had a great experience at Koons Arlington Toyota.
I brought my car in for new tires and the entire process was smooth from start to finish. The team was professional, efficient, and kept me informed
I brought my car in for new tires and the entire process was smooth from start to finish. The team was professional, efficient, and kept me informed throughout the appointment. My car was ready when promised, and drives noticeably better now.
Overall, very satisfied with the service and would definitely return for future maintenance.
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by jenkim615
Verified Customer
Verified Customer
Service Price Transparency
Feb 09, 2026 -
Koons Arlington Toyota responded
Delighted to hear your Toyota Sienna’s tire installation went smoothly and that your vehicle drives noticeably better. Our team kept you informed and ensured your appointment stayed on schedule. We look forward to helping with any future maintenance needs.
Oscar Canales, our service Representative was very
helpful and informative regarding our service issue. He was always in touch with us in finding solutions to our car maintenance issues. He is a grea
helpful and informative regarding our service issue. He was always in touch with us in finding solutions to our car maintenance issues. He is a great Representative helping out customers needs!! Thanks Oscar and keep up the great work and service for Koons Toyota Arlington!!
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by waltfv
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Victor, service and repair was so nice and helpful!!
Feb 07, 2026 -
Koons Arlington Toyota responded
Thank you for sharing your experience and recognizing Oscar’s helpful and informative support. We’re pleased he kept you updated while addressing your Toyota maintenance needs.
Always get good service, honest about cars needs.
Easy to schedule and really appreciate the valet service.
Easy to schedule and really appreciate the valet service.
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by marcia
Verified Customer
Verified Customer
Service Price Transparency
Feb 06, 2026 -
Koons Arlington Toyota responded
We’re delighted scheduling was straightforward and that our valet service added value to your Toyota RAV4 appointment. Oscar was happy to provide clear information about your vehicle’s needs. We appreciate your continued trust in us.
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