Customer service and professionalism are what stands out
ton me with going business with this dealership!
ton me with going business with this dealership!
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by keshahillary389
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Koons Arlington Toyota responded
It’s great to hear our team’s professionalism made an impression during service on your Toyota Corolla Hybrid. Thank you for highlighting our customer service and for the five-star rating. We look forward to assisting you again.
I appreciate the professionalism provided by Oscar and
Mostafa . They are always very helpful
Thank you
Mostafa . They are always very helpful
Thank you
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by saidtoumadi
Verified Customer
Verified Customer
Service Price Transparency
Apr 27, 2026 -
Koons Arlington Toyota responded
It’s great to know Oscar’s support made your Toyota Sienna service experience smooth. Thank you for highlighting his professionalism. We hope to assist you again soon.
Excelente atención, muy profesionales.
David Garcia, excelente persona y trabajador. En términos generales, buena experiencia en ese lugar.
David Garcia, excelente persona y trabajador. En términos generales, buena experiencia en ese lugar.
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by miguelparrar65
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2026 -
Koons Arlington Toyota responded
We’re thrilled you had such a positive experience with your Toyota RAV4 Prime service. Oscar is delighted our team provided professional and attentive care. We look forward to welcoming you again.
You guys are consistent with the fantastic job that you
do, every time I get my vehicle service there I’m always impressed with the fantastic job. You guys do, keep up the great work!
do, every time I get my vehicle service there I’m always impressed with the fantastic job. You guys do, keep up the great work!
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by jeffville
Verified Customer
Verified Customer
Service Price Transparency
Apr 23, 2026 -
Koons Arlington Toyota responded
We’re delighted that our team consistently impresses you with the service on your Toyota Camry. Thank you for your kind words and for trusting us with your vehicle.
Oscar is always wonderful to work with.
He's straight-forward and honest about which repairs are necessary and which ones can wait. Even though I no longer live near the dealership, I still
He's straight-forward and honest about which repairs are necessary and which ones can wait. Even though I no longer live near the dealership, I still bring my car back here.
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by AC
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Koons Arlington Toyota responded
It’s great to hear how Oscar’s honest approach helps you understand which repairs are needed. We’re honored you still bring your Toyota here despite living farther away. Whenever you need service, just let us know.
Oscar Canales has been handling my service appointments
for the last few years. He lets me know what may need to be done beyond my own requests, and makes sure the items get done. I have a 2003 Camry (23
for the last few years. He lets me know what may need to be done beyond my own requests, and makes sure the items get done. I have a 2003 Camry (23 years old) with 42,000 miles. Previous service people would just look at the age of the car and use the standard recommendations, but with the low mileage my car was way off schedule, and I would end up having to argue about why the car probably didn't need new tires yet or many of the other typical routine services. Oscar pays attention to the age and the mileage, and everything works beautifully.
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by hixsonsusan
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2026 -
Koons Arlington Toyota responded
It’s wonderful to hear that Oscar’s careful evaluation of your Camry’s age and mileage has made routine service hassle-free. We’re pleased that his clear communication and follow-through have kept your Toyota running smoothly.
Apr 15, 2026 -
Koons Arlington Toyota responded
Hi, thanks so much for rating us so high! Be safe on the road!
They deal with you straight and fairly, the work is quick
and effective. I've been coming here for years and they've beaten independent shops every time I've gotten a second opinion.
and effective. I've been coming here for years and they've beaten independent shops every time I've gotten a second opinion.
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by Gary S.
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2026 -
Koons Arlington Toyota responded
Thank you for your 5-star rating! We appreciate your loyalty over the years and are glad our team continues to provide fair, efficient service that outperforms independent shops. Oscar will be delighted to hear your feedback.
Great service from this Toyota team, I recommend to my
family and friends to come
family and friends to come
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by albertosalazar_827
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Christian Gudiel
Apr 08, 2026 -
Koons Arlington Toyota responded
Thanks for recommending our Toyota service team to your friends and family. Oscar will be pleased to know you appreciated the care on your Sienna. We look forward to helping you again.
This is one of the best dealer that I know.
The staff are incredible and also the service.
The staff are incredible and also the service.
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by luzma2256
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2026 -
Koons Arlington Toyota responded
We’re grateful for your top rating and for trusting us with service on your Toyota Corolla. Oscar and our team are thrilled by your kind feedback.
Excellent service every time - thanks to Oscar Canales!
He never lets me down. Thank you.
He never lets me down. Thank you.
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by rodgersjo
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2026 -
Koons Arlington Toyota responded
Thank you for highlighting our consistent support and mentioning Oscar. We’re glad to hear your Toyota Tacoma receives reliable care every visit. Feel free to reach out whenever you need service again.