Oscar Garcia | Page 6

Excellent Ready and approachable service with excellent quality service. Waiting period for service is not excessive and they are good at reaching out fast to g Ready and approachable service with excellent quality service. Waiting period for service is not excessive and they are good at reaching out fast to get you on your way More

by APARICIOR818 Verified Customer Verified Customer

Print

Extremely happy with every team member! The salesman Oscar, the manager Mike, and the finance woman Jamie, were all very happy and willing to make my car buying experience awesome. Even the The salesman Oscar, the manager Mike, and the finance woman Jamie, were all very happy and willing to make my car buying experience awesome. Even the woman at their in house deli was very nice. Toyota of Lancaster definitely has the customer service I appreciate, and I would most definitely be glad to send anyone I know buying a car to visit the helpful team at their dealership. More

by APRILP73 Verified Customer Verified Customer

Print

Over and above I had a last min. appointment in service and they took great care of my wife’s vehicle in a timely manner. Thank you Toyota I had a last min. appointment in service and they took great care of my wife’s vehicle in a timely manner. Thank you Toyota More

by MAG1954 Verified Customer Verified Customer

Print

Great experience . Excellent help and great car shopping experience. Will definitely recommend place for car shopping. Real good customer service and very friendly pl Excellent help and great car shopping experience. Will definitely recommend place for car shopping. Real good customer service and very friendly place to stop by. More

by Ralph85 Verified Customer Verified Customer

Print

Very informed staf willing to help Great service very knowledgeable staff A very friendly environment Committed to your satisfaction Salesman was very knowledgeable on all vehicle Great service very knowledgeable staff A very friendly environment Committed to your satisfaction Salesman was very knowledgeable on all vehicles on the lot informed me on the best deal they had and gave me a good deal Financing really worked me to make the deal happen More

by JBENN1999 Verified Customer Verified Customer

Print

Very clear and consice speaking. Everyone was friendly and informative. They were patient also while reviewing the purchase and the new car. The finance department was great at review Everyone was friendly and informative. They were patient also while reviewing the purchase and the new car. The finance department was great at reviewing all of the paperwork. More

by KAIWERDER Verified Customer Verified Customer

Print

Ask for Oscar, he was an amazing sales rep! After visiting 4 dealerships, I was sold on Toyota of Lancaster. I am a very patience, informed shopper. I wanted the best price obviously, but I al After visiting 4 dealerships, I was sold on Toyota of Lancaster. I am a very patience, informed shopper. I wanted the best price obviously, but I also did not want to settle for what was available on lot. Oscar knew what I wanted and alerted me when the dealership had exactly that. The customer service was outstanding! I will return to Lancaster for my services and my next vehicle. More

by Marianne J Verified Customer Verified Customer

Print

Best Experience from the Tundra Up !!! I had came down to view a used 2016 Tundra I had seen listed. I was met very curtiously by a sales rep. The gentleman showed me the vehicle I was inte I had came down to view a used 2016 Tundra I had seen listed. I was met very curtiously by a sales rep. The gentleman showed me the vehicle I was interested in, & the others he had available. I was able to test drive it, & went in to talk numbers. The dealer showed me that I could own a new Tundra for about $80 more in the color I wanted, & the package I wanted with everything I had asked for. Finance made it happen. I walked out with the truck I had really wanted for years. Oscar & Edgar made it happen for me. No hassle, very nice buying experience. More

by B.CULLOR Verified Customer Verified Customer

Print

Nightmare As soon as I completed signing the paperwork for the leasing agreement I was brought to a table and told their was a hole drilled into the gas tank of As soon as I completed signing the paperwork for the leasing agreement I was brought to a table and told their was a hole drilled into the gas tank of the vehicle I was purchasing, therefore I couldn't take the vehicle until it was replaced. The latter incident was the second new vehicle I purchased that had damage to it. To say the least I was not happy! The initial vehicle I purchase was also damage in the interior with scratches on the radio, chrome, and touch screen. Craig Edwards was willing to sell me the vehicle without acknowledging the damage. I was cleaning the vehicle when I noticed the damage and immediately notified the dealership. I have never had a purchasing experience even close to what I experienced at Lancaster Toyota, therefore I cannot recommend the dealership, and probably drive to Frontier Toyota in the city of Valencia for any service. Joseph, Craig's supervisor also attempted to intimidate me with his sales tactics that is why I insisted I would not do business with the dealership if he was involved with the sale. Oscar Garcia step in and was a great help along with Teresa Caso. Also, I didn't get a satisfactory explanation as to why the vehicle's I was trying to purchase was damaged, and furthermore I believe their is a saboteur, an employee that hasn't been caught yet, so why would I take my vehicle for service or buy another vehicle knowing someone could possibly strike again. More

by emanuelt Verified Customer Verified Customer

Print

Excellent Service Matt is always the best and his honesty and service is amazing !!!! Very nice guy !! The driver who took me home and brought me I think his name was O Matt is always the best and his honesty and service is amazing !!!! Very nice guy !! The driver who took me home and brought me I think his name was Oscar . Very nice guy. Even though I used my last free oil change I will continue to go back because the excellent service . More

by Y732281 Verified Customer Verified Customer

Print