Oscar Vizcarra
Oscar Vizcarra at Toyota of Coconut Creek

Oscar Vizcarra | Page 60

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
836 Reviews
4.7

836 Reviews

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836 Reviews of Oscar Vizcarra

April 22, 2022

Dealership Rating
Employee Rating

Its very good nice customer service they appreciate people for me it’s a good experience More

by DOUARDSONF94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Apr 22, 2022

Toyota of Coconut Creek responded

Outstanding customer service is what we aim for every day! Thank you for the amazing review and for allowing Al Hendrickson Toyota to assist you. Drive safe!

April 21, 2022

Dealership Rating
Employee Rating

Oscar was very professional in his assessment of what my car needed. Thank you mucho. More

by BEVISM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2022

Toyota of Coconut Creek responded

Thanks for the five-star rating for Al Hendrickson Toyota! We are happy to hear that Oscar provided an excellent service experience. Until next time!

April 21, 2022

Dealership Rating
Employee Rating

Muy buen servicio , por parte del señor Oscar bizcarra . Y del personal de Toyota muy amables y atentos . El servicio demoró un poquito porque ellos encontraron 2 clavos en una de mis llantas . Y pues tuve More

by isayjaime30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

Toyota of Coconut Creek responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia de servicio trabajando con Óscar y el equipo. Agradecemos su paciencia durante su visita y esperamos volver a verle en Al Hendrickson Toyota!

April 19, 2022

Dealership Rating
Employee Rating

I really like the attention in the service area, they treat me very well and the service they do to my car is very fast, I don't have to wait a long time More

by RICARDO-03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO

Apr 19, 2022

Toyota of Coconut Creek responded

Ricardo, thank you for choosing Al Hendrickson Toyota for your service needs! It is terrific to hear that you are always so well taken care of by our team and we look forward to working with you next time. Drive safely!

April 19, 2022

Dealership Rating
Employee Rating

Nothing much to say, the guy wore black t-shirt (I think his name was Jarret) with a cowboy looking hat was rude, couldn’t spare 10 seconds of his time to tell me the name of my advisor whom I had scheduled More

by tram_vu2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

Apr 29, 2022

Toyota of Coconut Creek responded

I apologize for what sounds like a disappointing experience. I will certainly address this matter with the parties involved so we can get back to going above and beyond for our guests. I hope we get another chance to impress you down the road, and if there is anything else you'd like to discuss, I would welcome your call. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 18, 2022

Dealership Rating
Employee Rating

Very professional people. The reception persons are very kind. The valet is efficient. The wAiting lounge needs to be remodeled. More

by LTORRESSTRAUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO , Juan Diaz, Jennifer (service). Carlos Ordoñez (sales)

Apr 29, 2022

Toyota of Coconut Creek responded

We're always happy to receive feedback from our guests! We are actually in the process of improving the waiting lounge so hopefully, it will be done soon. Thank you for sharing how positive our team's professionalism made your visit, and we look forward to your next stop by Al Hendrickson Toyota!

April 17, 2022

Dealership Rating
Employee Rating

Car is now running well, when I turned on the air their was a strange sound but I will continue to monitor. I opened the hood and the corrosion reminisce was still visible but not as much as before. I More

by SPRINGSCO710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Toyota of Coconut Creek responded

We appreciate you taking a moment to provide us with feedback on your recent experience! We're happy to hear your car is running smoothly. If you would like us to look into the sound being emitted from your air vents or assist you with the corrosion under the hood, we would be happy to. Please reach out to me directly if we can assist. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 14, 2022

Dealership Rating
Employee Rating

Great service and friendly staff always have a great experience here highly recommend to all More

by RRAD4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2022

Toyota of Coconut Creek responded

We really appreciate you taking the time to recommend our team to others! Thank you for choosing Al Hendrickson Toyota for your service needs, it is always a pleasure to assist you. Have a wonderful day!

April 13, 2022

Dealership Rating
Employee Rating

I feel like I can trust the feedback that I get from the staff at Hendrickson’s More

by P3CONTACT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte

Apr 14, 2022

Toyota of Coconut Creek responded

Thank you for trusting the Al Hendrickson Toyota team! We appreciate your five stars and support. Please never hesitate to reach out when you have questions, and we would be thrilled to assist!

April 11, 2022

Dealership Rating
Employee Rating

courteous, professional, knowledgeable - attentive, offered different options, checked all prices, days available for appointment times More

by RYABENKIYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Toyota of Coconut Creek responded

What an outstanding review! Delivering informative, professional, and customer-focused care is a top priority at Al Hendrickson Toyota, and we're so pleased we're making it happen. Thank you for your business, and we'll be here whenever you need us next!

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