Oscar Vizcarra
Oscar Vizcarra at Toyota of Coconut Creek

Oscar Vizcarra | Page 62

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
836 Reviews
4.7

836 Reviews

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836 Reviews of Oscar Vizcarra

April 05, 2022

Dealership Rating
Employee Rating

The dealership is where I purchased my Venza in 2013 but what I can say is that Oscar was very professional, and excellent in doing his job. He’s very friendly and very detailed in explaining what was wrong More

by JAINTURKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to share your appreciation for Oscar and his hard work! He is an asset to the Al Hendrickson Toyota team, and we are thrilled you had a positive service experience. Drive safe, and we'll see you next time!

April 04, 2022

Dealership Rating
Employee Rating

My service here was pretty straightforward. I worked with Oscar, who has great customer service. This is always a plus. And my car was ready when he said it would be. More

by SHELLYANN.SAVAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Toyota of Coconut Creek responded

Thank you for choosing Al Hendrickson Toyota for your service needs! We are delighted that you had such a positive experience with Oscar and we hope to work with you again down the road. Drive safely!

March 31, 2022

Dealership Rating
Employee Rating

The service center at Al Hendrickson has always been great. Always a smooth transaction and writers take the time to help you and make feel important. More

by JALI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

March 31, 2022

Dealership Rating
Employee Rating

When I first leased this, I asked how to get the E/W/ N/S directions . I was shown how to turn to Maps. Last month I was lost and turned to Maps but nothing came up. It was VERY upsetting. Today I asked wha More

by MUSICAROLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 16, 2022

Toyota of Coconut Creek responded

I am very sorry to hear about your frustrating experience, and I apologize that it was not communicated to you that the maps feature was an additional charge. I am also disappointed to hear that your keys broke the replacement cost feels out of reach. We never intend to leave our customers upset, and I apologize if you feel we've been dishonest. Your concerns are our priority, and if you would like further assistance, I would be happy to speak with you and work together to make things right. Please consider giving me a call when you have a free moment. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

March 31, 2022

Dealership Rating
Employee Rating

Promised in 45 minutes and after 45 minutes the car was still parked on the parking lot, was about to take my car and leave and they offered to do it quickly, not happy about that not sure if they actually More

by ALANALCALAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2022

Toyota of Coconut Creek responded

I'm sorry to see this feedback, as we want our customers to have more confidence in our work than this. Please give me a call at your convenience and I can clear up any questions you still have. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 31, 2022

Dealership Rating
Employee Rating

Oscar is the best. Has been taking care of me and my vehicles since 2018 More

by LISANDRA97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Toyota of Coconut Creek responded

Thank you for your years of business and your confidence in Oscar! We are happy to have you as an Al Hendrickson Toyota customer and we look forward to the next opportunity to welcome you.

March 28, 2022

Dealership Rating
Employee Rating

very supporting staff . special to mention Mr Oscar , providing necessary details and getting the work done in time and good condition More

by Samba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Toyota of Coconut Creek responded

It is terrific to hear that Oscar and the team made you a happy customer! Thank you for supporting Al Hendrickson Toyota, we look forward to your next visit.

March 28, 2022

Dealership Rating
Employee Rating

Friendly people, they work very fast and the time in the place is to short More

by GABRIELAAR77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 28, 2022

Toyota of Coconut Creek responded

Gabriela, our team will be delighted to see your kind words about them! We're proud to deliver efficient care at Al Hendrickson Toyota, and it's great to hear that means so much to you. Many thanks for your support, and we wish you safe travels until we see you next!

March 23, 2022

Dealership Rating
Employee Rating

Everything good, excellent service and fantastic staff, I would recommend to family and friends always More

by nsanabrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Mar 23, 2022

Toyota of Coconut Creek responded

It really makes our day to hear you have such complete confidence in the Al Hendrickson Toyota team. Thank you for the kind words and recommendation - we're honored to have your support!

March 23, 2022

Dealership Rating
Employee Rating

My service was at 8:00 am and they took me in very quick. Everyone was very nice and professional.Al Hendrickson 2 thumbs up! More

by george.grala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte

Mar 23, 2022

Toyota of Coconut Creek responded

Hi George - We appreciate you leaving Al Hendrickson Toyota a five-star review! Your support in our team and service department help us keep more drivers safe, and that's what it's all about. Until next time!

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