The service staff are great. Thy make you feel welcome &
explain everything in details. Work was done in reasonable time.
explain everything in details. Work was done in reasonable time.
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by jvcbox
Verified Customer
Verified Customer
Nov 12, 2021 -
Toyota of Coconut Creek responded
It's fantastic to hear our service team's informative and welcoming care earned us this great review! The Al Hendrickson Toyota team feels fortunate to be your chosen service provider, and we look forward to working with you again in the future!
Good customer service provided by Oscar, Everytime. Good
service done on my car per usual.
service done on my car per usual.
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by TANA
Verified Customer
Verified Customer
Nov 08, 2021 -
Toyota of Coconut Creek responded
We're glad our service team never lets you down, Tana. Thank you for the amazing feedback about Al Hendrickson Toyota! We hope to see you again next time.
Quick and fast service. Also very good customer service
with friendly staff. I would definitely recommend to a friend.
with friendly staff. I would definitely recommend to a friend.
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by TammikaF
Verified Customer
Verified Customer
Nov 08, 2021 -
Toyota of Coconut Creek responded
We're glad to hear that your experience was pleasant and hassle-free, Tammika! Thank you for your review and for doing business here at Al Hendrickson Toyota!
Good service , good service. Good service, good service
,good service, good , good, service, good service, good 👍
,good service, good , good, service, good service, good 👍
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by iosi.bomer
Verified Customer
Verified Customer
Nov 07, 2021 -
Toyota of Coconut Creek responded
Thanks for the great review!
The service was great i will have my friends see Toyota
is great service dealer
is great service dealer
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by SNLUVTNT
Verified Customer
Verified Customer
Nov 07, 2021 -
Toyota of Coconut Creek responded
We appreciate your kind words! Thanks for supporting Al Hendrickson Toyota!
Right rear door making vibrating noice due to loose part
on door panel , second time I addressed issue with no pósitive, also since I have no ride to go pick my car up, I called to request at home pick up,
on door panel , second time I addressed issue with no pósitive, also since I have no ride to go pick my car up, I called to request at home pick up, driver called around 12:30 , iI waited until 15:30 hours no one came, called had to call Uber.
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by EDDIE5829
Verified Customer
Verified Customer
Dec 20, 2021 -
Toyota of Coconut Creek responded
Eddie, I'm sorry to hear that the issue with your door panel persisted. I'm pleased that you gave us the chance to correct this for you, but it's disappointing that we let you down with accommodations to our dealership. We never intend to keep our guests waiting and wondering, and I apologize for the lack of communication. We will discuss your review internally to ensure we're doing all we can to provide exceptional service moving forward. If there is anything more I can do for you, please reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100
To get an oil change should not take 2 hours. And when
suggestions are made for additional repairs, with no apparent visual inspection, it only proves one thing you’re not interested in serving the custom
suggestions are made for additional repairs, with no apparent visual inspection, it only proves one thing you’re not interested in serving the customer! And when one gets the impression that rushing to leave for the evening becomes obvious, it’s time to reconsider service elsewhere. We’ve been consistent in using your servicing for a quite a while, but we’ve decided to make changes. Another reason is simply that your mechanics have made recommendations when they were not even necessary. WHY? This is not acceptable!
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by ZAMORAJW
Verified Customer
Verified Customer
Dec 20, 2021 -
Toyota of Coconut Creek responded
It is disappointing to see your feedback and I can understand your frustration about the extended wait time of your service visit and also for the confusion surrounding our suggested repairs. We want what's best for our guests and if we left you with a different impression, I would like to apologize. I would be more than happy to step in and discuss your visit further so I can answer any questions you may have. Will you please consider giving me a call at your earliest convenience? Thank you,
Gary Cann - Vice President Parts and Service - (954) 972-1100
I like the Dealership that's why I go there but the last
trip seemed liked they were backed up and delayed.
trip seemed liked they were backed up and delayed.
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by sandybal4
Verified Customer
Verified Customer
Nov 02, 2021 -
Toyota of Coconut Creek responded
Thank you for your confidence in the Al Hendrickson Toyota team to get the job done. We apologize for the extended wait time during your visit, and truly appreciate your patience during that time. We hope to get the chance to make it up to you next time. Have a great day!
THE CAR WAS PICKUP ..HE WAS VERY THOUGHTFUL ..THE CAR
CAME BACK
BEAUTIFUL...THANK YOU FOR YOUR TIME AND CARE IN TAKING CARE OF OUR NEEDS
CAME BACK
BEAUTIFUL...THANK YOU FOR YOUR TIME AND CARE IN TAKING CARE OF OUR NEEDS
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by CGANZMAN
Verified Customer
Verified Customer
Oct 29, 2021 -
Toyota of Coconut Creek responded
We are thrilled that our team took such great care of you and your vehicle! Thank you for your support of Al Hendrickson Toyota, we hope to welcome you back for all your future service needs. Safe travels!
Every thing was wonderful great staff i was very happy
with all of them can't wait to be back
with all of them can't wait to be back
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by winniellis
Verified Customer
Verified Customer
Oct 28, 2021 -
Toyota of Coconut Creek responded
It makes us so happy that the Al Hendrickson Toyota team was wonderful to work with. See you next time.