Otany Lantigua
Otany Lantigua at Lexus of Pembroke Pines
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Otany Lantigua | Page 21

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
230 Reviews

Dealership Experience

16 yrs

Industry Experience

16 yrs

Specialties & Trainings

Lexus Master Certified

Costco Certified

View more specialties & trainings
4.8

230 Reviews

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230 Reviews of Otany Lantigua

September 25, 2020

Dealership Rating
Employee Rating

I had wonderful experience leasing my 3rd Lexus in Lexus @ Pembroke Pines. Process was easy and smooth. Highly Recommended. Otany Lacuna was my sales consultant and he was very helpful with all steps with t More

by Hendrina S. Callejas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2020

Lexus of Pembroke Pines responded

Hendrina, thank you for the review! Otany is an excellent member of our team at Lexus of Pembroke Pines, and we will certainly pass along your kind words. We are grateful for your returning business here, and we look forward to your next visit!

September 20, 2020

Dealership Rating

Great service and customer service.. Everyone is very polite and helpful with any of your car needs, which is very important when your taking your car in at Lexus More

by capenerv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Lexus of Pembroke Pines responded

We couldn't have asked for better feedback! It's always a pleasure to deliver friendly, attentive service. Thank you for trusting Lexus of Pembroke Pines with your vehicle and your business!

September 16, 2020

Dealership Rating
Employee Rating

Overall my experience was good up until 15 minutes after purchasing the car when I noticed a large ding and paint damage to the passenger side door that was not there when i test drove the car and paid a de More

by Scott Dunker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 01, 2020

Lexus of Pembroke Pines responded

Scott - we want guests to be confident in their purchases so it was disappointing to see this feedback. I sincerely apologize for leaving the wrong impression and I'd like to assure you that it is never our intention to be misleading. I will address your concerns with the right people so we can work towards improving. If you would like to speak with us directly, please don't hesitate to call. Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

September 11, 2020

Dealership Rating
Employee Rating

Service adviser Carlos Perez is an amazing and helpful person. He’s such a blessing each time I visit the service department. I would definitely recommend!! More

by krissiokegbola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2020

Lexus of Pembroke Pines responded

Thank you for recommending Carlos and Lexus of Pembroke Pines! We are so glad that you enjoy your visits with us and can depend on our Service Team to keep you safe out on the roads. Have a great weekend!

September 01, 2020

Dealership Rating
Employee Rating

Great customer experience in car buying. They keep it simple and efficient. Did some basic pre -research told them what I was looking for and expecting. Went a long way to working with me on my trade i More

by davilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Acosta

Sep 01, 2020

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines! We love to hear that your car-buying process went smoothly and that you were able to get into the vehicle you wanted. We appreciate you being part of the Lexus family!

August 26, 2020

Dealership Rating
Employee Rating

I really appreciate the knowledge and professionalism demonstrated by Otany. We were trying to decide between a Lexus or infinity and he was able to convince us that the Lexus was the way to go. Thank More

by Gretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Lexus of Pembroke Pines responded

Gretta, thank you for taking the time to leave us a review! Otany is an excellent member of our team at Lexus of Pembroke Pines, and we will certainly pass along your kind words. We are proud that we earned your business, and we hope that you continue to enjoy your newly purchased vehicle!

July 25, 2020

Dealership Rating
Employee Rating

Pretty smooth process. Very professional and there wasn’t a hard court press. It was a fairly quick turnaround. I would definitely recommend this dealership More

by DARYLKLEIMAN
Recommend Dealer
Yes

Other Employees Tagged: Rafael Genao , Yucel Genc

Jul 27, 2020

Lexus of Pembroke Pines responded

Hi Daryl, thank you for leaving Lexus of Pembroke Pines a five-star review. I am glad to hear that our team treated you right and helped you into a vehicle. Safe travels!

July 15, 2020

Dealership Rating
Employee Rating

Everyone at Lexus of Pembroke Pines was super sweet and very help full they did everything they could to help me get my new car and i love It. More

by DEARMASLAURA93
Recommend Dealer
Yes

Other Employees Tagged: Gema Urbina

Jul 15, 2020

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are grateful for your business here at Lexus of Pembroke Pines, and we hope that you continue to enjoy your new car!

July 04, 2020

Dealership Rating
Employee Rating

Best car sales men ever he very caring with his customer and the cars they want to get and the team Dayron he the best More

by Alex212
Recommend Dealer
Yes
Jul 06, 2020

Lexus of Pembroke Pines responded

Alex, we couldn't ask for better feedback and we appreciate you taking the time to leave Lexus of Pembroke Pines a review. I am glad to hear that you are on the road in the car you were looking for. Congrats & safe travels!

July 03, 2020

Dealership Rating
Employee Rating

The personnel were very friendly and accommodating. Accommodating and went out of their way to find a car that accommodated most of our with list. Our sales person Ottany was very knowledgeable and expe More

by bob1_marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2020

Lexus of Pembroke Pines responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Reggie and Otany! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!