Otany Lantigua | Page 22

Excellent customer service !!otany my sales rep went beyond to help me with Leading my cat. He made thr experience simple and got me what I wanted. beyond to help me with Leading my cat. He made thr experience simple and got me what I wanted. More

by ANGEL017 Verified Customer Verified Customer

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Thank you Otany! He is the reason I keep coming back. Very efficient even through this difficult time. Made appointment changed lease very easy and stress free Very efficient even through this difficult time. Made appointment changed lease very easy and stress free More

by Rxlynn Verified Customer Verified Customer

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Helpful Sales Team The Team comprising John Whitney, Rohan Alexander and Otany Lantigua were extremely helpful and made every effort to earn my business. Frequent check The Team comprising John Whitney, Rohan Alexander and Otany Lantigua were extremely helpful and made every effort to earn my business. Frequent check-ins by Rohan Alexander along with an enjoyable walk with him to the finance department was appreciated. Otany Lantigua took the time to listen and perfectly matched the features of the vehicle to my needs. At no time did I feel rushed or pressured, I however did not feel the same way when I met with a Finance employee G U. The initial interaction was off to a great start but it soured when I declined a pre paid service package.. Nevertheless I will not allow my overall experience to be dampened by an isolated incident. Now looking forward to the next phase of ownership which will be interactions with the Service team. I would strongly recommend this dealership and of course, John, Rohan and Otany More

by DK Verified Customer Verified Customer

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Otany was genuinly interested in knowing what I wanted and how to meet my needs. I never felt he was selling me something he didn’t believe it was the perfect fit for me. He Was always honest and with a g and how to meet my needs. I never felt he was selling me something he didn’t believe it was the perfect fit for me. He Was always honest and with a great attitude! 5 star service! More

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I leave in Pembroke Pines and work in Aventura. Took my car for the 30k in Aventura for the first time and liked the service better there. In Pembroke Pines I always get a call that something needs to get car for the 30k in Aventura for the first time and liked the service better there. In Pembroke Pines I always get a call that something needs to get done or changed, etc... I have the impression that they want to make money out of the customers! The wait time is long and the car wash is never available. More

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Great salesman Otany was professional and very courteous in providing me with customer service. He was patient in ensuring that I get the vehicle to I like. I really Otany was professional and very courteous in providing me with customer service. He was patient in ensuring that I get the vehicle to I like. I really would recommend him to all prospective lexus customers. Mr. Brown was extremely helpful as well. More

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Awesome end to end experience!!!!! This dealership experience was hands down the best I've had so far. Not only do they provide excellent prices through the Costco Auto Program, but th This dealership experience was hands down the best I've had so far. Not only do they provide excellent prices through the Costco Auto Program, but their friendly and courteous staff go out of their way to treat you to additional complimentary add-ons, lunch vouchers and others if you ask. I'd 100% recommend this dealership to others and that's coming from someone who had to drive an hour even though there were closer Lexus dealerships. More

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Excellent service in general From the sales associate, the service department, the cashiers and the cafe staff... to all thank you for exceeding my expectations overall. Really From the sales associate, the service department, the cashiers and the cafe staff... to all thank you for exceeding my expectations overall. Really appreciate your service👍 More

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Perfec a professional attention of high quality, kindness and friendliness of a whole team that makes all the efforts to please the clients The Best team a professional attention of high quality, kindness and friendliness of a whole team that makes all the efforts to please the clients The Best team More

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Profesional Great experience all around. Was able to find the car I wanted in a timely manner Got finance right away and was on my way home in no time. Will buy c Great experience all around. Was able to find the car I wanted in a timely manner Got finance right away and was on my way home in no time. Will buy cars here again in the future. More

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