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Otany Lantigua

Overview Reviews (225)

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Otany Lantigua

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Otany Lantigua | Page 7

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8

225 Reviews

Overview Reviews (225)

Dealership Experience

16 yrs

Industry Experience

16 yrs

Specialties & Trainings

Lexus Master Certified

Costco Certified

Truecar Certified

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4.8

225 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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225 Reviews of Otany Lantigua

July 17, 2023

Dealership Rating

Employee Rating

Really bad customer service skills, will not return to this desler, after Treatment from Ottany this desler, after Treatment from Ottany More

by JBARRIOS1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Helpful 0

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Jul 18, 2023 -

Lexus of Pembroke Pines responded

Customer service is our priority so it's very disappointing to receive this feedback. I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

July 17, 2023

Dealership Rating

Employee Rating

Courteous and professional, they were able to find the vehicle I wanted and delivered as promised. vehicle I wanted and delivered as promised. More

by alicia1227

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rohan Alexander

Helpful 0

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Jul 17, 2023 -

Lexus of Pembroke Pines responded

Thank you, Alicia, for leaving Lexus of Pembroke Pines a five-star review! We are so glad our team delivered a great experience. Congrats on the new ride!

July 14, 2023

Dealership Rating

Employee Rating

Otany is an exceptional employee, very professional, very informative, available at all times, I would recommend Otany to any one. We appreciate all Otany has done for us. Maria & Freddy Torres informative, available at all times, I would recommend Otany to any one. We appreciate all Otany has done for us. Maria & Freddy Torres More

by mary.sol49

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Francesca

Helpful 0

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Jul 17, 2023 -

Lexus of Pembroke Pines responded

Thank you for the wonderful review! We're so glad to hear that Otany provided exceptional service and was able to assist you throughout your experience. We truly appreciate your recommendation, Maria & Freddy Torres. Drive safely and have a great day!

July 10, 2023

Dealership Rating

Employee Rating

I was plesantly surprised at the extremely professional service, never had that experience from a car dealership. service, never had that experience from a car dealership. More

by davem25

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jul 10, 2023 -

Lexus of Pembroke Pines responded

Dave, we're so glad to hear that you enjoyed working with our team. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

July 09, 2023

Dealership Rating

Employee Rating

It was an easy and fast experience I would definitely recommend it to some of my friends. recommend it to some of my friends. More

by Brandon

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cesar Baez

Helpful 0

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Jul 10, 2023 -

Lexus of Pembroke Pines responded

Brandon, thank you for the review! We appreciate your business and hope to see you again at Lexus of Pembroke Pines!

July 03, 2023

Dealership Rating

Employee Rating

Excellent experience no pressure, very helpful took time to show me the technical items and set it up. Much better than when I bought my last Lexus. to show me the technical items and set it up. Much better than when I bought my last Lexus. More

by STOBINSK

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Reggie King

Helpful 0

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Jul 05, 2023 -

Lexus of Pembroke Pines responded

We're so glad to hear that you had an excellent experience shopping at Lexus of Pembroke Pines. Our team is always here to provide a pressure-free and helpful environment for our customers. Drive safely in your new Lexus, and we hope to see you again in the future!

July 01, 2023

Dealership Rating

Employee Rating

Very professional and polite answered all my questions . Will highly recommend this dealer to others Will highly recommend this dealer to others More

by Gesellecisneros

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dayron Armenteros

Helpful 0

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Jul 03, 2023 -

Lexus of Pembroke Pines responded

This is what we love to hear! Thanks for recommending Lexus of Pembroke Pines!

June 30, 2023

Dealership Rating

Employee Rating

Very helpful and low pressure. Extremely professional from sales manager to your wonderful finance associate. Extremely professional from sales manager to your wonderful finance associate. More

by STOBINSK

Verified Customer

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rohan Alexander , Hemma

Helpful 0

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Jun 30, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Lexus of Pembroke Pines. Safe travels!

June 26, 2023

Dealership Rating

Employee Rating

Reasonably fast and complete service. Time waited was acceptable for the service rendered. will be back as necessasry. Time waited was acceptable for the service rendered. will be back as necessasry. More

by felixpeguero65

Verified Customer

Service Price Transparency

Recommend Dealer

Yes

Helpful 0

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Jun 27, 2023 -

Lexus of Pembroke Pines responded

Thank you for the positive review! We're glad to hear that our service was reasonably fast and complete. We appreciate your business and look forward to assisting you again in the future if needed. Have a great day!

June 18, 2023

Dealership Rating

Employee Rating

Exceptional services. The most efficient dealer out there. Otany was execellent and the financist as well. I recommend this dealer 100% The most efficient dealer out there. Otany was execellent and the financist as well. I recommend this dealer 100% More

by RANDYCOLLado1012

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Pastukhov, Julio Arango

Helpful 0

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Jun 19, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are thrilled to hear that Otany delivered such a successful purchase experience. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

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