Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 23

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
427 Reviews
4.7

427 Reviews

Write a Review

Dealership Experience

5 yrs, 7 mos

Languages Spoken

English English

427 Reviews of Owen Suarez

January 01, 2024

Dealership Rating
Employee Rating

Good experience as usual. He was very iinformative and deifnitely knows his stuff. Thanks Owne! More

by animallover134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your great review! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 28, 2023

Dealership Rating
Employee Rating

Very prompt, concise and professional. The experience was positive all the way. I would recommend this dealership and its service department to anyone for business. More

by Markturkowski69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Felipe Alfaro , Jonathan Grant

Dec 29, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 20, 2023

Dealership Rating
Employee Rating

They are very helpful and always have an answer to everything. Very polite people. Never disappoints. More

by Leslye Betancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review, Leslye! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Dec 22, 2023

Advantage Chevrolet of Hodgkins responded

Leslye, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 19, 2023

Dealership Rating
Employee Rating

Owen was an exceptional advisor in regard to helping us with service on our Impala. He addressed all of my concerns with Impala, I had to have service on our Impala to replace the water pump for $1000. It More

by SAM.ANGUIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey

Dec 20, 2023

Advantage Chevrolet of Hodgkins responded

Sam, it’s great to know that Owen provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 08, 2023

Dealership Rating
Employee Rating

These guys stand by their word. Been with them since 2018. Two new cars and one used car. I’ll be back next year for a car for my mother. More

by T. Givens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fernando Grimaldo, Patryk Wyrazik

Dec 08, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 06, 2023

Dealership Rating
Employee Rating

Your dealership were the only ones to ever take off my tires. Last time they should have put lug lock back in glove compartment. They could not find it, I never touch it. Last time they must of not put it More

by lagc62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2023

Advantage Chevrolet of Hodgkins responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 29, 2023

Dealership Rating
Employee Rating

I always feel like I'm in good hands when I'm at Advantage Chevrolet. ALWAYS! More

by slbarmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 29, 2023

Dealership Rating
Employee Rating

All was good Owen was very helpful, it just took longer than I expected but was quicker than I was told. More

by Scontorno
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Tena

Nov 30, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 27, 2023

Dealership Rating
Employee Rating

Poor overall. Waited to be greeted for 5 minutes with no other cars in there. No update on my car and far past the time until I called. More

by garrett.j.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 29, 2023

Advantage Chevrolet of Hodgkins responded

Garrett, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 24, 2023

Dealership Rating
Employee Rating

Waited over 4 hours for an oil change that I had an appointment for. Good work on the car, but horrible customer service More

by Lisama0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Felipe Alfaro , Cynthia Tena

Nov 27, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you taking the time to share your experience with our service department, Lisa. Here at Advantage Chevrolet of Hodgkins, I like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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