Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 22

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
427 Reviews
4.7

427 Reviews

Write a Review

Dealership Experience

5 yrs, 7 mos

Languages Spoken

English English

427 Reviews of Owen Suarez

January 22, 2024

Dealership Rating
Employee Rating

Great service. Went in for new tires. When the install was complete, Owen even informed me of a manufacturer's rebate that would help me save even more money. Would More

by Rene.aguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Advantage Chevrolet of Hodgkins responded

Rene, thank you for reaching out to us and letting us know about your recent visit. I appreciate everything Owen does for Advantage Chevrolet of Hodgkins and our customers. Hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 21, 2024

Dealership Rating
Employee Rating

The estimated wait-time was 2 hours but work was actually finished in half that time. So that was a pleasant surprise! The staff that I interacted with—I can't recall their names—were all very nice and profe More

by foster.pet.999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 21, 2024

Dealership Rating
Employee Rating

I am so grateful for advantage Chevrolet helping me on January 15th. It was very cold and I needed a new battery thinking anyone could put a battery in I went to Mavis tire and battery, their mechanic the More

by SGRAD1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tim and Owen were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 19, 2024

Dealership Rating
Employee Rating

Quickly repaired issue with power steering and received vehicle back in a couple of hours More

by SCOTTDZELINKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Jan 22, 2024

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center, Scott! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 19, 2024

Dealership Rating
Employee Rating

The only issue I had was getting a shuttle I waited one hour to get a ride home and another hour getting a ride back More

by jlmwwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 18, 2024

Dealership Rating
Employee Rating

Good Service. I am just wondering when will my Chevy stop telling me I need to schedule a service call for the recall I had fixed. More

by mbcuttill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 15, 2024

Dealership Rating
Employee Rating

Great service as expected. Everyone was very professional and courteous. Owen went over all options and was very informative. More

by Rene.aguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us, Rene! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 04, 2024

Dealership Rating
Employee Rating

Quick service, on time, took less time than they projected . Service agent was very friendly More

by bljkary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Advantage Chevrolet of Hodgkins responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 04, 2024

Dealership Rating
Employee Rating

My Go To Place For Vehicle Maintenance and Repairs. Efficient Service with Everything Explained to You. Any and All of My Questions are Always Answered in Terms Which Are Easy to Understand. More

by mchockeymom2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Jan 05, 2024

Advantage Chevrolet of Hodgkins responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We look forward to the opportunity to work with you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 02, 2024

Dealership Rating
Employee Rating

Excellent client service. Same-day service completion within the timeframe discussed. Owen is very trustworthy. More

by armandojm83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Advantage Chevrolet of Hodgkins responded

Hello Armando! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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