Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 28

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
423 Reviews
4.7

423 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Languages Spoken

English English

423 Reviews of Owen Suarez

June 23, 2023

Dealership Rating
Employee Rating

Service center lacking good communication and critical ability to solve problems. Due to my experiences, I now lack trust in this department and worry about the safety of my car. More

by Deb Ness
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Felipe Alfaro, Dan Bednarz , Jose Guzman, Cynthia Tena

Jun 26, 2023

Advantage Chevrolet of Hodgkins responded

We strive to provide a positive experience for every person, Deb, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 22, 2023

Dealership Rating
Employee Rating

Worse service ever, took my C4 Corvette for an oil change, grease, flush radiator. They greased only front fittings, certified mechanics claims he was not aware there were rear fittings, put a 6 inch More

by KMOSS1
Workmanship
Recommend Dealer
No
Jun 23, 2023

Advantage Chevrolet of Hodgkins responded

We value the opportunity to learn of your experience here at Advantage Chevrolet of Hodgkins. I would appreciate the opportunity to amend any issues. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 15, 2023

Dealership Rating
Employee Rating

I was pleased with the service of my vehicle, However, while my vehicle was being serviced, money was taken from the arm rest in my car. More

by BEVERLYCLANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 16, 2023

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 14, 2023

Dealership Rating
Employee Rating

I am grateful to have such a friendly and reliable dealership so close to home. More

by rjnichin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2023

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 10, 2023

Dealership Rating
Employee Rating

Great service and thorough. Everyone was very polite, including the shuttle driver. Thank you so much. More

by bkanzia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Grant

Jun 12, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 08, 2023

Dealership Rating
Employee Rating

The staff at advantage Chevrolet are great, very caring and respectful and thorough I don't have a single complaint More

by mrewalker23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro , Isamar Diaz

Jun 09, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 03, 2023

Dealership Rating
Employee Rating

Have bought 3 cars there and love the service dept. and staff always have my truck serviced there. More

by robertgallet65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Sergio Andrade

Jun 06, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 18, 2023

Dealership Rating
Employee Rating

Very happy with my experience would recommend to all my friends and family completely satisfied More

by kscottlaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 17, 2023

Dealership Rating
Employee Rating

The service was great there. The people were very nice kept me updated on everything that was going on with my car and let me know how long it would be before it was finished. More

by ELROYPERKIN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 12, 2023

Dealership Rating
Employee Rating

I brought my vehicle in for a transmission issue and it was repaired it took a while but they provided me with a loaner. So I was satisfied with the service that was provided More

by soliver66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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