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Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 27

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
427 Reviews
4.7

427 Reviews

Write a Review

Dealership Experience

5 yrs, 6 mos

Languages Spoken

English English

427 Reviews of Owen Suarez

July 26, 2023

Dealership Rating
Employee Rating

I never heard an inspector to come out and authorized a repair. It took 4 day for me to get my car back. More

by RONBERINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 28, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your recent experience at Advantage Chevrolet of Hodgkins. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 24, 2023

Dealership Rating
Employee Rating

This dealership is very courteous and accommodating on appointments. The workmanship and honesty on inspections. I think it's great they do video inspections to get a better understanding of what's neede More

by STEELEMPIRE211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

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Jul 26, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 22, 2023

Dealership Rating
Employee Rating

never got my 2020 suburban fixed always gave me the run around i ended up trading in my vehicle with another dealership. More

by RICARDOROMAN.23.23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 24, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 20, 2023

Dealership Rating
Employee Rating

This dealerships staff is knowledge, friendly and amazing. The establishment is super clean. Makes every visit a pure pleasure More

by born2disco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan from the sales depth is awesome

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Jul 21, 2023

Advantage Chevrolet of Hodgkins responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

July 18, 2023

Dealership Rating
Employee Rating

Excelente servicio y buena actitud servicio rápido y muy amables todos los que taraban ahí More

by wsbaldo_0911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Baltazar Mosqueda lara

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Jul 20, 2023

Advantage Chevrolet of Hodgkins responded

Muchas gracias, que tenga un día exelente! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 15, 2023

Dealership Rating
Employee Rating

I’m always happy when I take my truck in for service. Work is done well and I’ve never had any issues after. My only complaint is that communication is spotty. Sometimes I get calls and texts and a video More

by rlisowski74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 12, 2023

Dealership Rating
Employee Rating

Staff is professional, knowledgeable, friendly, and helpful. My vehicle was serviced in a timely fashion. More

by mmmario1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I'm very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to me and I want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 09, 2023

Dealership Rating
Employee Rating

Any time I bring my vehicle in for service I know my vehicle will be well taken care of. Owen is very knowledgeable about what services my vehicle needs to keep it running perfectly! More

by mchockeymom2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 11, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Owen does for Advantage Chevrolet of Hodgkins and our customers. Hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 06, 2023

Dealership Rating
Employee Rating

Friendly service. Owen helped solve the problem with my vehicle. Thank you for all your help. More

by RAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 07, 2023

Advantage Chevrolet of Hodgkins responded

Hi Rah and thank you for your kind words. I am very happy to hear that Owen was so attentive during your visit to our dealership and that he gave you some insight into your issue! You learn something new every day! Thank you again and I look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 05, 2023

Dealership Rating
Employee Rating

Extremely friendly attentive staff who go above and beyond to provide excellent customer service. Service work done in a timely fashion as well. Two thumbs up. More

by aramism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 07, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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