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Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 27

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
423 Reviews
4.7

423 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Languages Spoken

English English

423 Reviews of Owen Suarez

July 18, 2023

Dealership Rating
Employee Rating

Excelente servicio y buena actitud servicio rápido y muy amables todos los que taraban ahí More

by wsbaldo_0911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Baltazar Mosqueda lara

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Jul 20, 2023

Advantage Chevrolet of Hodgkins responded

Muchas gracias, que tenga un día exelente! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 15, 2023

Dealership Rating
Employee Rating

I’m always happy when I take my truck in for service. Work is done well and I’ve never had any issues after. My only complaint is that communication is spotty. Sometimes I get calls and texts and a video More

by rlisowski74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 12, 2023

Dealership Rating
Employee Rating

Staff is professional, knowledgeable, friendly, and helpful. My vehicle was serviced in a timely fashion. More

by mmmario1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I'm very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to me and I want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 09, 2023

Dealership Rating
Employee Rating

Any time I bring my vehicle in for service I know my vehicle will be well taken care of. Owen is very knowledgeable about what services my vehicle needs to keep it running perfectly! More

by mchockeymom2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Owen does for Advantage Chevrolet of Hodgkins and our customers. Hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 06, 2023

Dealership Rating
Employee Rating

Friendly service. Owen helped solve the problem with my vehicle. Thank you for all your help. More

by RAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2023

Advantage Chevrolet of Hodgkins responded

Hi Rah and thank you for your kind words. I am very happy to hear that Owen was so attentive during your visit to our dealership and that he gave you some insight into your issue! You learn something new every day! Thank you again and I look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 05, 2023

Dealership Rating
Employee Rating

Extremely friendly attentive staff who go above and beyond to provide excellent customer service. Service work done in a timely fashion as well. Two thumbs up. More

by aramism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 03, 2023

Dealership Rating
Employee Rating

They are always so helpful and friendly I would recommend them to anyone that had a Chevy car More

by donna_siebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, Frank Rocha, Kenneth Toms, Felipe Alfaro , Roberto Paredes, Mark Rudolph, Cynthia Tena, Tony Thiel, Patryk Wyrazik

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Jul 06, 2023

Advantage Chevrolet of Hodgkins responded

Your review brightened my day, Donna! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

July 01, 2023

Dealership Rating
Employee Rating

Dealership is pretty bad with the service. My truck had broken down 3 times. They say they will call on a certain day and don’t. More

by danielle.robinson30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 03, 2023

Advantage Chevrolet of Hodgkins responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 28, 2023

Dealership Rating
Employee Rating

Very good dealership. Friendly people and a positive attitude about the whole experience. Will definitely be coming back again. More

by BONNYLADWHISTLER
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Jul 03, 2023

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 23, 2023

Dealership Rating
Employee Rating

It is a pleasure every time I come to your dealership to have my vehicle serviced. Your team is very knowledgeable about the vehicles and they have great customer service. More

by fpcarroll
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dan Rekstad, Bob Bocchiere, Kathy Reidl, Marcy Frye, Felipe Alfaro, Dan Bednarz, Sergio Andrade , Isamar Diaz, Abel Duran, Gail Thompson

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Jun 26, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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