Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 32

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
434 Reviews
4.7

434 Reviews

Write a Review

Dealership Experience

5 yrs, 8 mos

Languages Spoken

English English

434 Reviews of Owen Suarez

January 06, 2023

Dealership Rating
Employee Rating

Took over 90 minutes just for a recall to be done on the wiper blades. More

by JENBOB4330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Brennan

Jan 09, 2023

Advantage Chevrolet of Hodgkins responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 05, 2023

Dealership Rating
Employee Rating

Service was great! Owen was so polite and explained it would take longer due to the amount of cars being serviced that day! Completely understandable. More

by BARB.HALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 30, 2022

Dealership Rating
Employee Rating

Very friendly and helpful just the wait time is extremely long , wish it could of went faster is my only complaint More

by guajardo527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Marcy Frye

Jan 03, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 22, 2022

Dealership Rating
Employee Rating

Advantage has fantastic service with a very personable staff who consistently make certain that the proper maintenance is done on the car. I’d like to make note of Patryk Wyrazik who had taken the time to More

by vantosz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey , Tom Kernagis, Business Mgr. & Shastina Arkema, Delivery Coordinator

Dec 22, 2022

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 19, 2022

Dealership Rating
Employee Rating

Amazing service,& they ALWAYS get me in,& out. .. quickly! GREAT SERVICE,COOL STAFF & NICE FACILITY 🤙🏽🤙🏽🤙🏽😁💯 More

by casterwilliams67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 16, 2022

Dealership Rating
Employee Rating

Workmanship on the vehicle was fine. The attention to detail at the service desk needs improvement. The initial communication regarding pricing was acceptable, however, I added an addit More

by leanderg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcy Frye, Felipe Alfaro , Mike Heeney

Dec 16, 2022

Advantage Chevrolet of Hodgkins responded

I appreciate you bringing this to my attention. Please contact me as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 15, 2022

Dealership Rating
Employee Rating

Owen was good. I was surprised that four (4) new tires and an alignment took four (4) hours. More

by pbochniarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this review. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 09, 2022

Dealership Rating
Employee Rating

Unprofessional, they don’t know how to please their customers. They’re careless with your vehicle and waste your time. More

by jro_1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and we would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 08, 2022

Dealership Rating
Employee Rating

recall app owen suarez very helpful and patient impressed with attention to detail thank you More

by HOLDMAN11347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 07, 2022

Dealership Rating
Employee Rating

Service was quick and easy. They communicated effectively and gave me accurate estimate for how long it was going to take. More

by andiran6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2022

andiran6 responded

The communication was amazing.

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