Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 32

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
427 Reviews
4.7

427 Reviews

Write a Review

Dealership Experience

5 yrs, 6 mos

Languages Spoken

English English

427 Reviews of Owen Suarez

December 09, 2022

Dealership Rating
Employee Rating

Unprofessional, they don’t know how to please their customers. They’re careless with your vehicle and waste your time. More

by jro_1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and we would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 08, 2022

Dealership Rating
Employee Rating

recall app owen suarez very helpful and patient impressed with attention to detail thank you More

by HOLDMAN11347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 07, 2022

Dealership Rating
Employee Rating

Service was quick and easy. They communicated effectively and gave me accurate estimate for how long it was going to take. More

by andiran6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2022

andiran6 responded

The communication was amazing.

December 02, 2022

Dealership Rating
Employee Rating

Advantage Chevy in Hodgkins is a great dealership. They have great servicing. I would recommend to friends! More

by martyhefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 01, 2022

Dealership Rating
Employee Rating

The service was good and everyone was so courteous. Mr. Suarez helped me to my car and helped with my walker which was much appreciated. More

by BabsE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out with any questions or future auto needs, as we are always here to help. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 30, 2022

Dealership Rating
Employee Rating

As always I received great service at Advantage Chevrolet. The service tech was very informative and did a great job. More

by bella9642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Felipe Alfaro

Dec 02, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words about our service team. Thank you for choosing Advantage Chevrolet of Hodgkins for your vehicle needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 25, 2022

Dealership Rating
Employee Rating

Owen the service tech was very polite and went out of his way to explain the details of my tire purchase. The service manager helped me use My points towards my bill which was so helpful. The Same servi More

by Tmoe39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Nov 28, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. I feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 13, 2022

Dealership Rating
Employee Rating

1st bad experience at this dealership, the mechanic forgot to tighten all the lug nuts on the tires. I end up losing one lug nut while driving and had to pay a tire shop tighten them all back up. More

by MORALESDAVID26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 15, 2022

Advantage Chevrolet of Hodgkins responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 12, 2022

Dealership Rating
Employee Rating

I setup an appointment one day and was serviced the next. The service agent Owen handled my issue flawlessly and kept me well informed. The work performed was professional and without defect, I am pleased w More

by KenS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to leave us a review and for giving us feedback! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 10, 2022

Dealership Rating
Employee Rating

I didn’t have to wait long at all for an oil change. I will continue to come back and refer my family and friends. Thank you More

by Sheneka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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