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Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 31

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
434 Reviews
4.7

434 Reviews

Write a Review

Dealership Experience

5 yrs, 8 mos

Languages Spoken

English English

434 Reviews of Owen Suarez

March 03, 2023

Dealership Rating
Employee Rating

Vehicle was taken in right away and Owen completed the initial paperwork promptly but service took a long time for just an oil change (no tire rotation). But I do understand that worker shortages are not More

by tglab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 07, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 24, 2023

Dealership Rating
Employee Rating

very good team and commitment to service - much better than previous; will definitely come back. More

by carl740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 27, 2023

Advantage Chevrolet of Hodgkins responded

Carl, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 10, 2023

Dealership Rating
Employee Rating

he is good and understand he help type for us. cuz we are deaf. THANKS TO OWEN SUREZ More

by RJ58MGD
Recommend Dealer
Yes
Print
Feb 13, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 07, 2023

Dealership Rating
Employee Rating

Service department is kind and courteous. My car was ready when promised. Looks like it was repaired correctly the first time. I'm glad I purchased the Equinox from Advantage Chevy. More

by P squared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 09, 2023

Advantage Chevrolet of Hodgkins responded

I truly appreciate you taking the time to write about your experience at our service department. I want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 03, 2023

Dealership Rating
Employee Rating

Very professional service. Work was finished much earlier than I was told. Quality work. I am pleased. More

by RAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 04, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 22, 2023

Dealership Rating
Employee Rating

The person who helped me was very helpful and phoned me about my car's issue quickly. He was great and i would go to him again when my car has problems. More

by JD332068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 24, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 19, 2023

Dealership Rating
Employee Rating

Great service, car done quickly, service advisor did a great job. Very professional and accomodating More

by badlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 20, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything our service advisor does for Advantage Chevrolet of Hodgkins and our customers. Hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 19, 2023

Dealership Rating
Employee Rating

Service was great, the timing was good as well and costumer service representative was very nice and explained everything well. More

by villarrealsanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Lopez

Print
Jan 20, 2023

Advantage Chevrolet of Hodgkins responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 11, 2023

Dealership Rating
Employee Rating

Love this place! Everyone is fabulous!!! Owen was very professional and courteous. I was late but he was able to put my car in for service. More

by nmag10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tasha

Print
Jan 13, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 09, 2023

Dealership Rating
Employee Rating

My experience with the Service Department was great. Owen was very courteous, answered all my questions and kept me informed during my wait. Also, I was impressed by the Cashier, as she came out and o More

by LCYOUNG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 11, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Advantage Chevrolet of Hodgkins special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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