Ozzy Rios | Page 10

Genuinely nice car buying experience I didn’t want to buy a new car. I dreaded the whole process. But such is life sometimes we have to do things we don’t want. I went to two other Mazda I didn’t want to buy a new car. I dreaded the whole process. But such is life sometimes we have to do things we don’t want. I went to two other Mazda dealerships much closer to where I live and I ran into the stereotypical car sales people. I test drove Teslas, Volvos, Alfa, MINI, Lexus. Read the reviews and decided to email Huntington Beach. Greg Thrasher got in touch over email, and was one of the few sales guys to give me OTD numbers over email. No nonsense. He patiently answered questions over email and would touch base with me every now and then. No annoying, endless calls. A few weeks later I scheduled a time to go down, and sure enough Greg spent a lot of time with me, test driving a few cars and showing me everything about them. He let me take them on the freeway which no other salesperson did. He was knowledgeable and friendly, and at no point did did he make me feel any pressure. He seemed genuinely customer-focused, not just sale-focused. Ozzy also worked hard to get me to the numbers I wanted. Worth to drive here even if you live far, and definitely work with these guys. Can’t recommend enough. More

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Mazda CX5 The BEST dealership experience!! Ozzy reached out initially via phone following up on an online quote that I requested & set me up with Greg Thrasher The BEST dealership experience!! Ozzy reached out initially via phone following up on an online quote that I requested & set me up with Greg Thrasher to meet in person and test drive the car. I had been previously helping my mom shop for cars (outside of Mazda) and every dealership experience was beyond painful. When I decided that I also wanted a new car, we were less than excited to go to yet another dealership. However, stepping into the HB Mazda dealership was really a different world! The service was exceptional & Greg was such a pleasure to deal with! From having the car pulled up and ready to test drive, answering all of our questions & completing all paperwork he was a joy to work with! This is the second car I've purchased from this dealership & will definitely return. THANK YOU, Greg!! More

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Great experience My experience trading in my end-of-lease 2016 Mazda3 for a new 2019 Mazda3 couldn't have gone smoother. Greg, Greg, and Ozzy were true professionals w My experience trading in my end-of-lease 2016 Mazda3 for a new 2019 Mazda3 couldn't have gone smoother. Greg, Greg, and Ozzy were true professionals who made the whole thing easy and painless. More

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Great customer service, helpful employees. This dealership had professional and kind employees. When the car I wanted was sold out in the Tustin location, Ozzy took good care of me and made sur This dealership had professional and kind employees. When the car I wanted was sold out in the Tustin location, Ozzy took good care of me and made sure I got the right car car at similar value. Everything including the test drive was scheduled conveniently through text. More

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EXCELLENT SERVICE!! One of the easiest and smoothest car purchases we have ever had! Greg Thrasher went above and beyond to make sure we were taken care of every step of One of the easiest and smoothest car purchases we have ever had! Greg Thrasher went above and beyond to make sure we were taken care of every step of the way. If you’re thinking about a Mazda be sure to ask for Greg because he’s the best!! More

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Really good service JD was very friendly and funny guy and very patient, even though I didn't get the price I desired, however, because of the salesman JD, my buying expe JD was very friendly and funny guy and very patient, even though I didn't get the price I desired, however, because of the salesman JD, my buying experience has been very pleasant without any pressures. I am confident that my certified pre-owned car is a good buy from this awesome dealer. I would strongly recommend my friends to here. More

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Best car buying experience ever Everyone we came in contact was friendly and straight forward. They were extremely efficient and we were out of there with our new car in record time. Everyone we came in contact was friendly and straight forward. They were extremely efficient and we were out of there with our new car in record time. We got a great deal and couldn’t be happier. More

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Perfect place and people - purchase a car within telhe day Everyone was very attentive and worked through the process of helping us with getting our car. Only place that had a solution for new foreigners. The Everyone was very attentive and worked through the process of helping us with getting our car. Only place that had a solution for new foreigners. The entire experience was outstanding! Tyson went above and beyond! More

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Best car buying experience ever! From start to finish, everything went so smoothly. Between Greg T, Ozzy, and Greg U, I couldn't have asked for a better experience! They were totally From start to finish, everything went so smoothly. Between Greg T, Ozzy, and Greg U, I couldn't have asked for a better experience! They were totally responsive, to every question I ever asked, they explained every little detail, and came up with the best deal for me, for the car that I was absolutely in love with, and initially didn't even think I could afford! Thank you, to all of you, at Huntington Beach Mazda! More

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Awesome Experience! Thank you Ozzy and other staff members for making the car-buying process super easy and straightforward! Everyone was very knowledgeable and willing t Thank you Ozzy and other staff members for making the car-buying process super easy and straightforward! Everyone was very knowledgeable and willing to work with you. Truly great customer service! More

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