Ozzy Rios | Page 9

Everyone was so helpful and answered all the questions I had. I walked out with my brand new car and I am very satisfied! Thanks everyone ! had. I walked out with my brand new car and I am very satisfied! Thanks everyone ! More

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Such an easy car buying experience. I’ll 100% refer this dealership to everyone! I can’t wait to drive my new car everywhere! Thank you for everything! dealership to everyone! I can’t wait to drive my new car everywhere! Thank you for everything! More

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Great service, very friendly and helpful. Ozzy was really nice and answered all my questions. Walked out with my car in less than an hour. Definitely recommend! nice and answered all my questions. Walked out with my car in less than an hour. Definitely recommend! More

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We were really happy with our experience at Mazda Huntington Beach! Everyone was very nice and very helpful! I am also really enjoying the car choice! Huntington Beach! Everyone was very nice and very helpful! I am also really enjoying the car choice! More

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Should have went here first! We got Costco pricing for a vehicle and HB Mazda was the dealership that we were referred to. My initial visit was with Ozzy and he was very helpful. We got Costco pricing for a vehicle and HB Mazda was the dealership that we were referred to. My initial visit was with Ozzy and he was very helpful. I was originally looking for a Mazda3 but determined that the backseat was too small for my needs so now I was opening up my car search to numerous other makes/models. Bottom line is I ended up going to various other dealers closer to my house to look at these other cars. During my visits I ended up at Browning Mazda at the Cerritos Auto Square. I also posted a review for them as that experience was TERRIBLE! After walking out of the Cerritos Mazda, we headed to HB Mazda where Joe Balisalisa and Ozzy got us in to the car we wanted. The process was enjoyable from start to finish. Upon completion of the sale, they walked us through all the features of the vehicle and assisted getting my phone connected to use the Android Auto capabilities. We ran into a few glitches during the setup and it was getting late, but they stayed with me and made sure it was working before I left. Everyone we met at HB Mazda was pleasant and the overall experience was great! Gary We have long avoided Cerritos Auto Square (CAS) dealerships. We've visited various dealers at CAS over the years and always left angry. This time was no exception. Ronnie was great while we were looking at vehicles, but as soon as it gets turned over to the manager for the sale it becomes insulting. I had told Ronnie that I had Costco pricing and was just looking at a couple of models to gauge the size of the back seat for passengers. I was not interested in purchasing as I would be returning to the other dealer for the purchase. He was very pleasant and helped me out and asked numerous times if he could have the opportunity to beat the Costco pricing. I agreed to return that weekend to give him a chance. When I returned that weekend I told him what the number I had from Costco and what I needed from them as a monthly payment to make the sale. I had a trade in also, so I lowered the Costco monthly payment by $10 and gave them that as a target. All they needed to do was lower the cost of the vehicle a little below the costco price and/or give me a little more for the trade in to meet my request. Instead they returned with a cost which provided a monthly payment $100 MORE than my Costco prising. Apparently this was their idea of negotiating. I found it fairly insulting. Upon reminding them of the Costco pricing they left and return this time with a monthly price $30 more than my Costco pricing. We left immediately and headed out to Huntington Beach Mazda where we had a wonderful experience purchasing our MX-30. More

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My service advisor, Chris Mendoza was a great communicator, both by phone and text. The service crew was able to diagnose my strange problems in my 2018 CX-9 display and got it fixed. Also nice communicator, both by phone and text. The service crew was able to diagnose my strange problems in my 2018 CX-9 display and got it fixed. Also nice to receive back a clean car. More

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Took great care in helping me get the best deal, he worked with my budget! A pleasure to work with, extremely kind, & TY Ozzy too! :) worked with my budget! A pleasure to work with, extremely kind, & TY Ozzy too! :) More

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The best of the best! The customer service at this dealership is by far the best I have ever experienced. From the service department to the sales department, all the empl The customer service at this dealership is by far the best I have ever experienced. From the service department to the sales department, all the employees are thoughtful, respectful and thorough. I LOVE my new car! More

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Good experience. The HB Mazda team is friendly, helpful, informative and attentive. There is absolutely no pressure or hassle throughout the entire purchasing process. The HB Mazda team is friendly, helpful, informative and attentive. There is absolutely no pressure or hassle throughout the entire purchasing process. A very positive experience. More

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Amazing!!! Helped me find an amazing car Best people!! Helped me find another car when the one I was interested in got sold. They were very energetic and happy. Made my experience fast and en Best people!! Helped me find another car when the one I was interested in got sold. They were very energetic and happy. Made my experience fast and enjoyable More

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