PEDRO SOSA | Page 23

Great service Always a great experience working with Jimmy D. Buying/leasing process is easy. Thanks to Jimmy D and Pedro for their professionalism and working with Always a great experience working with Jimmy D. Buying/leasing process is easy. Thanks to Jimmy D and Pedro for their professionalism and working with me, luv my new car! Left happy and will definitely go back there because of their excellent customer service. More

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Thank you, Pedro & Luis! I had the best experience when getting my 2019 Honda Civic at Garden State Honda - Clifton. Both Pedro and Luis went above and beyond to make sure I had the best experience when getting my 2019 Honda Civic at Garden State Honda - Clifton. Both Pedro and Luis went above and beyond to make sure I was taken care of. Thank you so much Pedro and Luis for simply providing the best customer service experience. It was the fastest process I’ve experienced. I wish you guys the best! - Karelys More

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Good customer service I went to lease an accord and the process was really smooth. We were able to close the deal with a good price and in a timely fashion. I went to lease an accord and the process was really smooth. We were able to close the deal with a good price and in a timely fashion. More

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Great Customer Service! Great customer service. My husband and I had were happy to work with Mr. David Russo. We are satisfied and excited with our new Honda vehicle! Great customer service. My husband and I had were happy to work with Mr. David Russo. We are satisfied and excited with our new Honda vehicle! More

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Had an overall positive experience I found the lease special offer on the 2019 honda accord lx on the garden state honda website very attractive and called the dealership if they will h I found the lease special offer on the 2019 honda accord lx on the garden state honda website very attractive and called the dealership if they will honor the deal exactly as it states on the website. They said yes and I went there. I found the sales person (Alvaro) very friendly and helpful and he didn’t try to push and talk me out of that offer and get me into some more expensive deal which may have been more profitable for the dealership. He did a good job explaining to me the vehicle and it’s features and made me feel comfortable. He also gave me his email id and phone for any questions I may have. Same can be said about his manager (Pedro) also. The only peeve I have is that they said that the lease offer was inclusive of $750 loyalty discount and since I wasn’t eligible for the same that amount had to be added to my monthly payments. I expected them to waive me that charge but they didn’t budge. I didn’t want to call off the deal for a difference of $750 but that was the only glitch in what was otherwise very smooth experience. When I came to take the delivery, Alvaro showed me my car and then had me talk to the finance manager (Ali) for signing my lease papers. Ali was also a very friendly guy and explained all the papers I had to sign. I will wholeheartedly recommend the dealership to my friends but caution them to call and discuss all fine print with dealership before going there and finalizing the deal. More

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Master Class Mike Booker and Pedro Sosa were two of the best I’ve ever had the pleasure of dealing with. From the friendly smile from the lady at the front desk to Mike Booker and Pedro Sosa were two of the best I’ve ever had the pleasure of dealing with. From the friendly smile from the lady at the front desk to the time I drove the fantastic Acord off the lot, the experience was amazing. I would most certainly recommend anyone looking to buy a Honda to visit this dealership and ask for Mike Booker. Five stars all the way. More

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Good Service Jeffrey and Pedro helped me to get the car that I wanted. They were also very helpful with trading in my lease and informative throughout the whole pr Jeffrey and Pedro helped me to get the car that I wanted. They were also very helpful with trading in my lease and informative throughout the whole process of leasing another car. More

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Leasing a new CR-V I went to Garden State Honda to lease a new CR-V. I was greeted by Dave Russo, one of their salesmen. I told him what I was looking for and he helped I went to Garden State Honda to lease a new CR-V. I was greeted by Dave Russo, one of their salesmen. I told him what I was looking for and he helped me in getting the right model. After a brief negotiation, with the help of Pedro Sosa and Jeff DeBiase, we settled on a price that was affordable to me and agreeable to them. It was a smooth process without any pressure. I would highly recommend Dave if you are looking for a new Honda. More

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Certified car rose2018 Mr. Junior Genao, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been a rose2018 Mr. Junior Genao, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been assigned to him because he helped me tremendously in identifying my needs; that after showing at least 4 cars I have made my decision. He is very pleasant, helpful, patient and considered me a family looking for a car. Mr. Genao is an asset to your company. Mr. Pedro Sosa, the manager who assisted me, has been very pleasant and patient and explained in details of the warranty I am entitled to. He was approachable in spite of his busy schedule and answered my questions immediately. Also, he made a follow-up call to make sure everything was all right and apologized for my long wait, which I understood due to the busy day. Overall, I am happy with the staff and definitely willl recommend Garden State Honda at River Drive to my friends. More

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Poor customer service to returning customers Mr Sosa displayed poor customer service, and was combative during negotiation for a lease. Didn't even bother to come back to the table and only sent Mr Sosa displayed poor customer service, and was combative during negotiation for a lease. Didn't even bother to come back to the table and only sent a message with the amazing salesman David Russo (whom is the reason I came back to this dealership) I would expect better treatment as a returning customer. Taking my business elsewhere! More

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