Pablo Goycochea | Page 4

Very Happy! We had a great experience buying our second MB from Carlton. Due to work schedules, we arrived late in the day and everyone worked as a team to compl We had a great experience buying our second MB from Carlton. Due to work schedules, we arrived late in the day and everyone worked as a team to complete the purchase quickly and efficiently. A special thanks to our salesman, Pablo who was extremely patient and never made us feel rushed. More

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Repeat customers must be on to something good Shopping for a new or used car at Carlton Motorcars has always been a pleasant activity for us. Having visited the dealership several times and feelin Shopping for a new or used car at Carlton Motorcars has always been a pleasant activity for us. Having visited the dealership several times and feeling welcomed and appreciated, We chose a (new for us) used car that proved to be very satisfactory for both me and my wife. We returned when another car was needed and once again, we were not disappointed. The entire staff were extremely helpful and thanks go to Todd and John for making our latest selection and purchase most enjoyable. More

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Worst Sales Experience After selecting a vehicle for my 80 year old grandmother and finalizing the purchase price, the sales person was non-responsive to schedule a pick-up After selecting a vehicle for my 80 year old grandmother and finalizing the purchase price, the sales person was non-responsive to schedule a pick-up date/time. After multiple attempts to get an answer at the main number AND after leaving two messages for the sales person in 16 hours, the receptionist who did answer the phone was pointed and rude. You can find better customer service at a fast food restaurant than at Carlton Mercedes Benz. More

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I was treated outstanding by ALL staff, Chad was great! and I love my new car, I've had many cars in my life but this car drives like no other I've owned ever. and I love my new car, I've had many cars in my life but this car drives like no other I've owned ever. More

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No pressure made the a great experience. Our overall experience was pleasant. I was on the fence when we first came about making a purchase. I decided on certified pre-owned. Everyone at the Our overall experience was pleasant. I was on the fence when we first came about making a purchase. I decided on certified pre-owned. Everyone at the dealership, took time to say hello, and even chat when there was some down time. There was never any pressure to buy, which made me really comfortable. Pablo has taken a fair amount time explaining, the ins and outs of all the technology, in the car. Even the young lady at the reception desk and I discussed books. More

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Amazing experience! My husband and I bought a beautiful SLK last weekend. Our overall experience with this dealership was incredible. Our sales person (Pablo) was the be My husband and I bought a beautiful SLK last weekend. Our overall experience with this dealership was incredible. Our sales person (Pablo) was the best! He was informative, respectful and very polite. John is financing was equally awesome. I have bought my share of cars and dealt with many dealerships and this was hands down the best experience ever. The rose given to all the ladies is a classy touch. Thank you More

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Satisfaction This is the 4th Mercedes we have purchased from Carlton. One of the reasons we continue to go back to Carlton is because we have always received exc This is the 4th Mercedes we have purchased from Carlton. One of the reasons we continue to go back to Carlton is because we have always received excellent service from the service department. The sales staff will go out of their way to help you get the car you desire. More

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Best dealership in the state This is the best dealership in South Carolina and the best I have done any business with anywhere. Dealerships everywhere could learn from them. Fro This is the best dealership in South Carolina and the best I have done any business with anywhere. Dealerships everywhere could learn from them. From the moment you walk in, to purchase, service or even buying a part they are the most helpful and courteous people you could ever work with. I have been a customer for quite some time and plan any future purchases to be from them. I can not recommend them highly enough. More

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third purchase- best dealership I have dealt with Pablo has been terrific for the 7 years we have dealt with Carlton.. There entire staff including service are top shelf. There service shop is the bes Pablo has been terrific for the 7 years we have dealt with Carlton.. There entire staff including service are top shelf. There service shop is the best. More

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Top of the line helpfulness and friendliness from all! The professionalism, knowledge and friendliness of my sales advisor, Pablo Goycochea, capped a wonderful buying experience. Most importantly, the help The professionalism, knowledge and friendliness of my sales advisor, Pablo Goycochea, capped a wonderful buying experience. Most importantly, the helpfulness and advise has continued after the sale. Indeed a Five Star experience all around! More

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