Pam Bishop
Pam Bishop at Byers Toyota
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Pam Bishop | Page 3

Service Manager

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

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4.7
232 Reviews

Dealership Experience

16 yrs, 10 mos

Industry Experience

41 yrs, 9 mos

4.7

232 Reviews

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232 Reviews of Pam Bishop

September 20, 2023

Dealership Rating
Employee Rating

Always ready for the customer at arrival, friendly and repairs finished promptly. Drive past another Toyota dealer to get to Byers More

by JCLAWSON1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Sep 22, 2023

Byers Toyota responded

Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience was positive and that you are willing to drive past other dealerships to reach our location. Our team prides themselves on helpful customer service and prompt repairs, so we're glad that aspect of our business made your visit successful. We look forward to seeing you back at Byers soon!

September 20, 2023

Dealership Rating
Employee Rating

Quick, friendly, easy. Free coffee as your wanting. On schedule with my appointment. Can't ask for more. More

by joel_twaddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2023

Byers Toyota responded

Thank you so much for this wonderful review, Joel! We are glad to know that your experience was quick, friendly, easy and even included a cup of coffee from our waiting room! Good service is our top priority and we are delighted to hear that we achieved it. We look forward to welcoming you back again soon and being a part of all your vehicle needs. Have an excellent week!

September 20, 2023

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Fast, friendly, and knowledgeable! Always feel like a VIP when getting my vehicle serviced! 10/10! More

by janelleshelby
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Byers Toyota responded

Thank you for your kind words about Byers Toyota! We are grateful for your loyalty and always strive to make our customers feel like VIPs. It is so encouraging to hear that we have exceeded your expectations of customer service and it makes us more motivated than ever to continue providing outstanding service. Our team is delighted to receive this feedback from you, thank you for taking the time!

September 16, 2023

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Always spot on with service questions and a path to correct the issues I addressed! Great service ! More

by abean1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Sep 18, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 09, 2023

Dealership Rating
Employee Rating

The thing I appreciate most is the service department at this dealership. In addition to fast, knowledgeable work done by the technician is just the way they treat their customers. From the initial contact More

by JPAULEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 03, 2023

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They took me in without waiting, evaluated my problem, and ordered a part. I was assured the problem is covered by the warranty. More

by johnston2
Service Price Transparency
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Recommend Dealer
Yes
Sep 06, 2023

Byers Toyota responded

Thank you for choosing Byers Toyota for your service needs, and for taking the time to review your experience! We truly appreciate the five-star rating. It's great to hear that you were seen promptly and your issue assessed right away. Our team has been highly trained to identify warranty-related issues quickly and accurately. We're pleased that we could get you in and out of our shop with little fuss. Should any other auto concerns arise on the journey ahead, please don't hesitate to reach out - we are always here to help! Again, thank you for being our customer and have a great day.

September 02, 2023

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Attentive, courteous, knowledgeable, friendly, honest, quality product, I have been doing business with this dealership for approximately 20 years and have never been disappointed. More

by Jtrimble224
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Byers Toyota responded

Thank you for the glowing review! We are so grateful to have been your dealership of choice for 20 years and delighted that we have earned your trust with our service. Our friendly, attentive staff is committed to customer satisfaction and reliability. We are also proud to provide quality Toyota products. We look forward to continuing to provide the same exemplary service and products in the future.

September 02, 2023

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My representative was very polite and professional. He explained the whole process and kept me informed while I waited for the service. The waiting area was adequate; I was able to work remotely while More

by brenda.eiseman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott

Sep 06, 2023

Byers Toyota responded

Thank you for your kind comments about Byers Toyota, we're glad to hear that your service representative was pleasant and that you felt well taken care of! We are very proud to have staff who exemplify our brand values of professional excellence and friendly hospitality. Your review is much appreciated as it helps other customers know what to expect when they come to us for vehicle maintenance. We're also glad that our customer lounge area met your needs while you waited, allowing you the flexibility to get work done or relax in comfort. Thank you for recommending us and we look forward to serving you again in the future!

August 31, 2023

Dealership Rating
Employee Rating

I am not happy as I was told if I drop off my truck by 3 pm then you would have enough time to replace the pads and roaters and oil change but then they called me and said the technician does not have enou More

by CHAD.R.DIEHL
Service Price Transparency
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Service Time
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Recommend Dealer
No

August 29, 2023

Dealership Rating
Employee Rating

Very professional with great people there in service - would highly recommend Byers for all your needs More

by sullivangeri
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Byers Toyota responded

Thank you for your kind words about Byers Toyota, we really appreciate it! We strive to provide every customer with excellent service and it's great to hear that you had a good experience when you visited us. We're happy to know that you would highly recommend us to others and we look forward to serving you again in the future. Thank you for your support!

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