My dealer went out of his way to get me the exact 4Runner
I was looking for
I was looking for
More
by Jefds12345
Verified Customer
Verified Customer
Service Price Transparency
Jan 18, 2024 -
Byers Toyota responded
We're thrilled to hear that your experience at Byers Toyota was a positive one! Our team strives to go above and beyond to find our customers their dream vehicles. We appreciate your recognition of our efforts and hope you are enjoying your new 4Runner. Thank you for choosing Byers Toyota!
This has been the second Toyota Prius I have bought from
Byers. I had to wait for my car of course but I had been kept informed of its arrival date. Both purchases had been smooth and can't say enough about
Byers. I had to wait for my car of course but I had been kept informed of its arrival date. Both purchases had been smooth and can't say enough about the service dept. Awesome!
More
by concrete29
Verified Customer
Verified Customer
Jan 22, 2024 -
Byers Toyota responded
We are thrilled to hear about your positive experience at Byers Toyota, and thank you for choosing us for not just one but two of your Toyota Prius purchases! We understand the importance of keeping our customers informed and we are glad that it made a difference in your car buying process. Our service department takes pride in providing top-notch service to our customers and I will be sure to pass along your compliments to them. Thank you for being a loyal customer, and we look forward to seeing you again in the future at Byers Toyota. Happy driving!
By far the best service department I have dealt with.
Highly recommend this dealership for all your service needs :)
Highly recommend this dealership for all your service needs :)
More
by chels
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2023 -
Byers Toyota responded
We appreciate your kind words about Byers Toyota, and we're thrilled to hear that you had such a positive experience in our service department. Thank you for taking the time to share your review! It means a lot to us to know that we've been able to meet all of your car servicing needs.
We are glad that you are recommending our dealership and would love for you to come visit again soon. Our goal is always to exceed customer expectations and provide superior automotive care, so if there is anything we can do to make your next visit more enjoyable don't hesitate to let us know. Many thanks again for the five stars!
The customer service is excellent and the dealership is
really nice as well. I would recommend you go there for sales, parts, or service. I had amazing customer service dealing with all three
really nice as well. I would recommend you go there for sales, parts, or service. I had amazing customer service dealing with all three
More
by vage one
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2023 -
Byers Toyota responded
Thank you so much for taking the time to review your recent visit with us at Byers Toyota! We work hard to create an environment with excellent customer service and quality products, so we're glad to hear you had a great experience when dealing with our sales, parts, and service teams. Your positive review motivates us and we appreciate your kind words! We look forward to seeing you again soon and if there is anything else we can do for you please don't hesitate to reach out.
They performed the service I asked to have completed, so
they get a few stars for that. However, one of the requests was to check a tire for punctures / perforations (it had been losing pressure). The same
they get a few stars for that. However, one of the requests was to check a tire for punctures / perforations (it had been losing pressure). The same day my service was complete, I noticed my tire pressure sensor light came on again. I checked my tires (which were less than a year old), and noticed that one of the air caps had never been put back on, so I bought a new one. I also noticed that the PSI in my tires was at 45. My tires are rated for 33 PSI on my door. So I figured all was well, because this was the dealership. However, several nights later, the tire they had repaired blew out in the highway. I had to take it to a local shop, because it was a Saturday. They said the repair that was done on the tire blew out, and they showed me the material. They said the pressure is usually increased by 4-6 for winter, not by 12… and that was a possible cause of the repair failing days after it had been completed. They fixed the pressure and took care of the tire issue, and I’ve had no issues since.
More
by MX
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2023 -
Byers Toyota responded
Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.
AWESOME EXPERIENCE - VERY FRIENDLY AND MINDFUL OF MY
TIME. I WAS IN AND OUT VERY QUICKLY!!
TIME. I WAS IN AND OUT VERY QUICKLY!!
More
by PPATTERSON0
Service Price Transparency
Oct 20, 2023 -
Byers Toyota responded
Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.
Would prefer checking according to mileage instead of
dates. I only use my car when I cannot walk or run to my destination.
dates. I only use my car when I cannot walk or run to my destination.
More
by jdavies003
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2023 -
Byers Toyota responded
Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.
Great customer service.
Love Byers Toyota sales and service. Wonderful job team. I’ll be back.
Love Byers Toyota sales and service. Wonderful job team. I’ll be back.
More
by s.mays9176
Sep 28, 2023 -
Byers Toyota responded
Thank you for taking the time to review Byers Toyota, we appreciate your kind words! It's wonderful to hear that our customer service team exceeded your expectations - we value our customers and strive to provide excellent service with each visit. We look forward to seeing you again soon!
Bait and switch scam!
Never go back. Poor customer relations! They need to be investigated by the attorney general!
Never go back. Poor customer relations! They need to be investigated by the attorney general!
More
by DDenti
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2023 -
Byers Toyota responded
Thank you for your review and feedback about Byers Toyota. We are sorry to hear that you had a negative experience with our dealership. Our customer relations is always our top priority and we aim to provide all customers with satisfactory service when they visit us.
We appreciate your bringing this to our attention as we take any feedback seriously. We will look into what happened so that we can address the issue and make sure our customers have a satisfactory experience in the future.
If there is anything else we can do to make it up to you, please let us know.
Always ready for the customer at arrival, friendly and
repairs finished promptly. Drive past another Toyota dealer to get to Byers
repairs finished promptly. Drive past another Toyota dealer to get to Byers
More
by JCLAWSON1520
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2023 -
Byers Toyota responded
Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience was positive and that you are willing to drive past other dealerships to reach our location. Our team prides themselves on helpful customer service and prompt repairs, so we're glad that aspect of our business made your visit successful. We look forward to seeing you back at Byers soon!