A very un friendly dealer to do business with Would not
go there again or recommend them
go there again or recommend them
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by JOE.BOREK81
Verified Customer
Verified Customer
Oct 20, 2022 -
Joe Rizza Acura responded
Thank you for your review. We're sorry your visit didn't go as planned, Joe, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
We had a great experience purchasing our SUV from Joe
Rizza Acura. The GM, Pat, and Salesman, Tom, were very professional, knowledgeable and personable. They made the entire process very streamlined.
Rizza Acura. The GM, Pat, and Salesman, Tom, were very professional, knowledgeable and personable. They made the entire process very streamlined.
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by Kelly
Verified Customer
Verified Customer
Other Employees Tagged:
Tom Schultz
Oct 17, 2022 -
Joe Rizza Acura responded
Thank you, Kelly, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
They were very helpful and accommodating in getting me
pictures of the vehicle. When I got to the dealership to see the car, they were quick to take care of me. Experience was quick and easy in buying my
pictures of the vehicle. When I got to the dealership to see the car, they were quick to take care of me. Experience was quick and easy in buying my used car!!!
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by XOCXIO
Verified Customer
Verified Customer
Oct 17, 2022 -
Joe Rizza Acura responded
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Awesome service, great people to work with.
Jim is a great help finding what you need!
Jim is a great help finding what you need!
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by JSHCHSSR
Verified Customer
Verified Customer
Oct 06, 2022 -
Joe Rizza Acura responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jim here at Joe Rizza Acura.
Unprofessional and deceptive.
Charged me $500 over residual for some dealer fee. GM was unprofessional and when asked why there’s a $500 fee told me that he will cancel my deal an
Charged me $500 over residual for some dealer fee. GM was unprofessional and when asked why there’s a $500 fee told me that he will cancel my deal and I can leave. Since my credit was pulled I had no choice but to finish the finance deal. The gentleman at the finance was nice and professional. But overall I will not recommend my family and friends to buy car from Joe Rizza.
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by ali.shabbir26
Verified Customer
Verified Customer
Sep 09, 2022 -
Joe Rizza Acura responded
Ali, Thank you for bringing this to our attention, we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Other than wait to get new vehicle because of supply
chain issues - great shipping experience
chain issues - great shipping experience
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by MILEMUZZ
Verified Customer
Verified Customer
Sep 02, 2022 -
Joe Rizza Acura responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Joe Rizza Acura are glad to have you as a customer.
We had a great experience purchasing our Acura at Joe
Rizza Acura. Gerard was great to work with and Pat Dazzo was real nice when we came to take delivery. I will buy more vehicles from them in the fut
Rizza Acura. Gerard was great to work with and Pat Dazzo was real nice when we came to take delivery. I will buy more vehicles from them in the future.
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by Pete
Verified Customer
Verified Customer
Sep 02, 2022 -
Joe Rizza Acura responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.
Best salesman in the World, with an excellent support
behind him, helping us through the entire process.
behind him, helping us through the entire process.
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by ATTILA1
Verified Customer
Verified Customer
Aug 08, 2022 -
Joe Rizza Acura responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!
Super professional and extremely friendly.
Not pushy at all and very good at listening and considerate of my needs
Not pushy at all and very good at listening and considerate of my needs
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by JESUSARELLANO60
Verified Customer
Verified Customer
Other Employees Tagged:
Cory
Aug 04, 2022 -
Joe Rizza Acura responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Sales Manager Pat was great and our verbal agreement was
met with no regrets. Process was seamless.. Tom handled paperwork and explain vehicle operation to us and answered all questions.
met with no regrets. Process was seamless.. Tom handled paperwork and explain vehicle operation to us and answered all questions.
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by KLINESS
Verified Customer
Verified Customer
Jun 21, 2022 -
Joe Rizza Acura responded
Thank you for your very kind review. Pat and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.