Pat Masone | Page 22

Great experience Everyone we worked with to get our new XC90 was so helpful and great to work with. Ron, Craig and Pat made us feel confident we were getting the best Everyone we worked with to get our new XC90 was so helpful and great to work with. Ron, Craig and Pat made us feel confident we were getting the best deal for our family. More

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Trade in and Lease of new vehicle Awesome service. The entire process was clear and stress-free. Ronnie was very helpful, responsive and made it a great experience. I highly recommend Awesome service. The entire process was clear and stress-free. Ronnie was very helpful, responsive and made it a great experience. I highly recommend Ron and Prestige Volvo and I will definitely return in the future. More

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Don't Ever Change! My wife and I don't enjoy shopping for a new car. In fact, we usually buy a car and keep it so well maintained that we don’t need to visit car showroo My wife and I don't enjoy shopping for a new car. In fact, we usually buy a car and keep it so well maintained that we don’t need to visit car showrooms often. However, our experience with Ron Landstrom at Prestige Volvo was very different from beginning to end. Some background; we initiated contact online and the web liaison, Irene, reached out to us the same day. I explained what type of vehicle we were interested in buying and she provided us a daily inventory update via email. I had to reschedule several test drives and Irene accommodated the rescheduling, no problem. FYI, we were trading in our 2013 Infiniti JX 35 and Prestige provided a sight unseen trade-in valuation. Our Infiniti was in excellent condition and the dealership honored the sight unseen valuation. I went in alone for a test drive on a Wednesday because, if my wife doesn’t like the salesperson, it will kill any potential deal. Ron and I talked for about 20 minutes and I prayed that my wife wouldn’t hate him. Before a test drive, I told Ron I would be right back. My wife and I returned an hour later and Ron was very busy and fortunately very good at multitasking. He arranged several test drives, then answered all questions clearly. Ron wasn’t pushy, which is key with us. Afterwards we went home to talk it over. My wife liked Ron Landstrom. She said he was a consummate professional. I agreed. We leased-- which I have never done before--a Volvo XC90. Ron managed all the financing info by phone and we picked up the vehicle two days later. Seamless. Also thank you Pat! We felt like we were treated fairly, respected as people and that our business was appreciated. Don’t ever change! More

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Excellent customer service I just leased a Volvo XC90 from this dealership. I dealt with Ronnie Landstrom. He was great from the beginning. He gave me a great deal and great s I just leased a Volvo XC90 from this dealership. I dealt with Ronnie Landstrom. He was great from the beginning. He gave me a great deal and great service. One would think after you buy/lease the car the salesman forgets about you. Not Ronnie...I highly recommend this dealership specifically Ronnie. I also dealt with Pat in finance. Good guy. More

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Superb experience ! I have dealt with a number of dealerships in the past, but the experience with Prestige Volvo was just on a whole another level. Pat Masone and Tina I have dealt with a number of dealerships in the past, but the experience with Prestige Volvo was just on a whole another level. Pat Masone and Tina Bilokin did an absolutely amazing job from start to finish. Very knowledgeable ,honest and passionate people that go above and beyond to deliver a world-class experience to their customers. Thank You ! More

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Best buying experience Top of mind...........Mr. Richard Curto at Prestige Volvo. I was involved in an unfortunate accident on my way to work on route 80. I walked away wi Top of mind...........Mr. Richard Curto at Prestige Volvo. I was involved in an unfortunate accident on my way to work on route 80. I walked away with a few small scratches but my beloved S80 was totaled. I had bought that car several years ago from Rich. Having this experience and walking away from it, my immediate thought was I had to get into another Volvo. No question! We were hopeful that Rich still worked there. He did!! He was understanding and compassionate and told us not to worry that when a car became available he would call. We were looking to purchase another pre certified vehicle. He knew what we were looking for and called within the week. Rich met all our expectations! I LOVE MY NEW CAR! Yes, I say new because it was delivered to me like a brand new car. We dealt with no hassle, no long waits, so easy to buy a car from them and we will always continue to do so should the need arise. Pat, the Finance Manager was easy to deal with. He had us in and out within 15 minutes. Great Team at Prestige! More

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Great customer service from start to finish From our 1st visit to the delivery of the car, we liked everybody we worked with. It was such a pleasure to work with Rich, he was very knowledgeable From our 1st visit to the delivery of the car, we liked everybody we worked with. It was such a pleasure to work with Rich, he was very knowledgeable, professional, efficient and extremely courteous. Irene also was eager to help us. Pat was very easy to work with for the payment. Loved Patrick who explained to us all the features of the car on delivery day! You could tell that he was proud to show us everything the car had to offer, a fine young man! Overall, we had the most enjoyable experience and love our new XC40. More

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Classy Operation! We only went in for a test drive but walked out with a car, which absolutely had nothing to do with any pressure or a hard sale. It was a combination We only went in for a test drive but walked out with a car, which absolutely had nothing to do with any pressure or a hard sale. It was a combination of the amazing team from the GM, Matthew Haiken, to our sales person, Rich Curto along with the finance manager Pat Masone. It sounds cliché, but we were treated like family. Rich took his time showing us the vehicle we were considering (an XC 60) and taking us out on a test drive. He asked us if we wanted to get a sense of pricing, and we said we would, not expecting the numbers that he came back with to be as reasonable as they were. Within about 15 minutes, we had a deal that we could not say no to. Rich, facilitated all of the paperwork before handing us off to Pat, who was a professional and a Gentleman. This was not the painful sales and finance experience we have had elsewhere. We love our new vehicle, and could not recommend Prestige Volvo more highly! More

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Looking for a good use car. The service was great and friendly. Would go back if I ever need a new car. I will aslo let my family know,and friends. The service was great and friendly. Would go back if I ever need a new car. I will aslo let my family know,and friends. More

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Responsive, Reasonable, Professional As a customer traveling from out of state to purchase a specific vehicle, my salesman Ronnie and the rest of the Prestigue staff were a pleasure to wo As a customer traveling from out of state to purchase a specific vehicle, my salesman Ronnie and the rest of the Prestigue staff were a pleasure to work with. Their pricing was more than competitive, the vehicle was in excellent condition upon pickup, and Ronnie ensured efficient use of my time from the get go. This is our fourth volvo and won’t be our last trip to Prestigue! More

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