Pat Masone | Page 22

Superb experience ! I have dealt with a number of dealerships in the past, but the experience with Prestige Volvo was just on a whole another level. Pat Masone and Tina I have dealt with a number of dealerships in the past, but the experience with Prestige Volvo was just on a whole another level. Pat Masone and Tina Bilokin did an absolutely amazing job from start to finish. Very knowledgeable ,honest and passionate people that go above and beyond to deliver a world-class experience to their customers. Thank You ! More

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Best buying experience Top of mind...........Mr. Richard Curto at Prestige Volvo. I was involved in an unfortunate accident on my way to work on route 80. I walked away wi Top of mind...........Mr. Richard Curto at Prestige Volvo. I was involved in an unfortunate accident on my way to work on route 80. I walked away with a few small scratches but my beloved S80 was totaled. I had bought that car several years ago from Rich. Having this experience and walking away from it, my immediate thought was I had to get into another Volvo. No question! We were hopeful that Rich still worked there. He did!! He was understanding and compassionate and told us not to worry that when a car became available he would call. We were looking to purchase another pre certified vehicle. He knew what we were looking for and called within the week. Rich met all our expectations! I LOVE MY NEW CAR! Yes, I say new because it was delivered to me like a brand new car. We dealt with no hassle, no long waits, so easy to buy a car from them and we will always continue to do so should the need arise. Pat, the Finance Manager was easy to deal with. He had us in and out within 15 minutes. Great Team at Prestige! More

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Great customer service from start to finish From our 1st visit to the delivery of the car, we liked everybody we worked with. It was such a pleasure to work with Rich, he was very knowledgeable From our 1st visit to the delivery of the car, we liked everybody we worked with. It was such a pleasure to work with Rich, he was very knowledgeable, professional, efficient and extremely courteous. Irene also was eager to help us. Pat was very easy to work with for the payment. Loved Patrick who explained to us all the features of the car on delivery day! You could tell that he was proud to show us everything the car had to offer, a fine young man! Overall, we had the most enjoyable experience and love our new XC40. More

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Classy Operation! We only went in for a test drive but walked out with a car, which absolutely had nothing to do with any pressure or a hard sale. It was a combination We only went in for a test drive but walked out with a car, which absolutely had nothing to do with any pressure or a hard sale. It was a combination of the amazing team from the GM, Matthew Haiken, to our sales person, Rich Curto along with the finance manager Pat Masone. It sounds cliché, but we were treated like family. Rich took his time showing us the vehicle we were considering (an XC 60) and taking us out on a test drive. He asked us if we wanted to get a sense of pricing, and we said we would, not expecting the numbers that he came back with to be as reasonable as they were. Within about 15 minutes, we had a deal that we could not say no to. Rich, facilitated all of the paperwork before handing us off to Pat, who was a professional and a Gentleman. This was not the painful sales and finance experience we have had elsewhere. We love our new vehicle, and could not recommend Prestige Volvo more highly! More

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Looking for a good use car. The service was great and friendly. Would go back if I ever need a new car. I will aslo let my family know,and friends. The service was great and friendly. Would go back if I ever need a new car. I will aslo let my family know,and friends. More

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Responsive, Reasonable, Professional As a customer traveling from out of state to purchase a specific vehicle, my salesman Ronnie and the rest of the Prestigue staff were a pleasure to wo As a customer traveling from out of state to purchase a specific vehicle, my salesman Ronnie and the rest of the Prestigue staff were a pleasure to work with. Their pricing was more than competitive, the vehicle was in excellent condition upon pickup, and Ronnie ensured efficient use of my time from the get go. This is our fourth volvo and won’t be our last trip to Prestigue! More

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Great experience Ronnie was super friendly and helpful throughout the process of buying my XC60 - from our phone conversation all the way to his follow up call afterwa Ronnie was super friendly and helpful throughout the process of buying my XC60 - from our phone conversation all the way to his follow up call afterwards. He was never pushy and was extremely knowledgeable of the Volvo product lines, which was very helpful in deciding between two very similar cars. Pat, the finance manager processed my paperwork quickly was also a pleasure to deal with. I am loving my new (to me) SUV and would highly recommend this dealership and more specifically, Ronnie and Pat, to anyone shopping for a new or used vehicle. More

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Great experience all around Prestige made my purchase simple and efficient. Their pricing was outstanding and the service was even better. Pat Masone, Business Manager, and Kri Prestige made my purchase simple and efficient. Their pricing was outstanding and the service was even better. Pat Masone, Business Manager, and Kristian Henriksen, sales consultant, handled everything perfectly. More

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Another Birthday Another Prestige Volvo So this is the second Volvo I had purchased in two years from prestige Volvo. In a word they are outstanding. My first purchase was a 2017 Volvo XC 9 So this is the second Volvo I had purchased in two years from prestige Volvo. In a word they are outstanding. My first purchase was a 2017 Volvo XC 90 T8. The car and the delivery was beyond anything I could hope for. This time for my wife’s birthday I purchased a 2018 S 90 T8 from Ron at prestige Volvo. It was her birthday. They had everything ready including a birthday cake and balloons for my wife and the process was flawless. Ron at prestige Volvo is a total Mench super nice human being and not your typical car salesman quick talker . Many people leave positive reviews for dealers when everything goes right. But the true test of a dealer is what they do and how they respond when something doesn’t go right. There were minor cosmetic issues at delivery on my brand new car. Prestige Volvo took a no nonsense approach and gave me assurance and paper for a complete and total repair and detail for this problem. I could not have asked for more. The deal itself was exceptional actually beating the BMW dealer where I was also considering a hybrid. The Volvo Is a superior machine in every way from value to performance to features to build quality. The BMW 530e isn’t in the same class as the S90. I currently own two Volvos as well as a late model BMW M5 and I feel qualified to offer this opinion . Pat at prestige Volvo was also exceptional and this was my second experience with him. None of the nonsense high-pressure business manager sales tactics here. He knew that I knew exactly what I wanted and wasn’t about to sell me something or push something he knew I did not want. The process was seamless and pleasant. I’ve had one service with prestige Volvo on my XC 90 T8 and it was perfect. They even did extra cosmetic attending services which they really didn’t have to do. This dealership and the car that they sell are both top notch. While I cannot guarantee you too will get a birthday cake I fully expect you will get exemplary service on one of the best luxury vehicles in today’s market. More

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Hospitality at its finest. Ron was the embodiment of hospitality. His passion for the customers experience was admirable and a quality that make a difference. I work in hosp Ron was the embodiment of hospitality. His passion for the customers experience was admirable and a quality that make a difference. I work in hospitality and we call his level of service "plus one". He went above and beyond to make us feel comfortable and supported through the process. Ron, your story was humbling and your genuine character are a breath of fresh air. So glad I made the choice to come here. More

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