525 Reviews
Write a Review525 Reviews of Pat Masone
December 09, 2013
Prestige Volvo is always an easy car buying/leasing experience with great customer service and fair pricing (4 cars so far). Matt, Tina and Pat were all pleasant to work with and very helpful. Also, th experience with great customer service and fair pricing (4 cars so far). Matt, Tina and Pat were all pleasant to work with and very helpful. Also, the service department is very responsive if an issue does arise. I highly recommend Prestige Volvo. More
Other Employees Tagged: Matthew Haiken , Tina Bilokin
November 12, 2013
I recently traded my 2000 Volvo S70 for a 2013 Volvo C30-R. My S70 and I have taken care of one another for the last 13 years. When it was time to get into a newer car, I thought about a number of makes C30-R. My S70 and I have taken care of one another for the last 13 years. When it was time to get into a newer car, I thought about a number of makes and models, but I kept gravitating back to Volvo. I requested some information about trading to a C30 online through the Prestige Volvo’s website. I received a telephone response from Joel Casser the very next day. Soon after, I took a trip to Prestige Volvo and looked at my options with Joel. I left that day having signed a deal that I found both reasonable and exciting. I absolutely loved my experience at Prestige. Everyone was excited for me and extremely helpful and friendly through the entire experience. No one made unreasonable and dishonest promises, just to move me along or twist my arm. Joel answered every one of my questions precisely and addressed all my concerns thoroughly, with professionalism, patience, understanding, and obvious expertise. I felt safe and respected as a customer. I would recommend Prestige Volvo without reservation. More
November 01, 2013
Most stress free car purchase I've ever had. From the price to the pick up, things were handled with lightening speed and professionally. All handled on the phone from the comfort of my home. This is the price to the pick up, things were handled with lightening speed and professionally. All handled on the phone from the comfort of my home. This is the way car sales should be done. I'm still in shock!! Tina was warm , friendly, helpful and patient with my questions and Pat had the finance package ready to go. It took longer to learn about the "bells and whistles" of the car than it did to seal the deal. I know now that a woman can buy a car and get the right color, model and price without being taken advantage of. Thanks! More
Other Employees Tagged: Tina Bilokin
October 26, 2013
Prestige Volvo has outstanding service, quality cars, wonderful salesmen. We purchased a Volvo 3 years ago and was so pleased with it's service that we returned to lease another car from them. Again, w wonderful salesmen. We purchased a Volvo 3 years ago and was so pleased with it's service that we returned to lease another car from them. Again, we were greeted warmly and with such professionalism that we decided we made the right choice in returning. Todd Garno went out of his way, without any pressure, to assure us of our decision. He carefully explained all the new options in the platinum package. Chris Parada made sure we got the best deal and Pat Masone also walked us carefully through the financial end. They even took care of transferring our car insurance to our new car. In fact, they took care of everything! In three years when our lease is up...God willing....we will be back again to Prestige Volvo! More
Other Employees Tagged: Todd Garno
October 22, 2013
I bought my 2009 Volkswagen Routan SEL in september of 2013 .I love my car a lot !!! Highly recommended Prestige Volvo . The best service I ever seen . Very friendly personal . I had a very good experien 2013 .I love my car a lot !!! Highly recommended Prestige Volvo . The best service I ever seen . Very friendly personal . I had a very good experience with Prestige Volvo . A+++++ Dealership , If you want to get a good car and the best service visit Prestige Volvo :) More
October 04, 2013
I have had my new 2014 Volvo XC60 for about three weeks. Prestige Volvo was a great place to buy the car. Todd Garno was my salesman. He was professional, knowledgeable and courteous throughout the transact Prestige Volvo was a great place to buy the car. Todd Garno was my salesman. He was professional, knowledgeable and courteous throughout the transaction. I would highly recommend him and the entire staff at Prestige Volvo. I am thoroughly pleased with the car in every way and the service I received at Prestige was excellent. More
Other Employees Tagged: Todd Garno
October 02, 2013
Loved everything about the experience of buying my gorgeous new Volvo S60. Truly appreciated P.J. and his customer service and feel that he truly listened to my concerns and provided service specific gorgeous new Volvo S60. Truly appreciated P.J. and his customer service and feel that he truly listened to my concerns and provided service specifically that addressed my needs. He was also able to work with my family members and make us all feel comfortable. Am looking forward to picking up my new plates and having the new car mats boomer shine and tire insurance put in place. best, laura hyde 862.432.1191 More
September 30, 2013
We found a well-priced, used Accord online that was located at Prestige. It looked great, and Prestige reviews were good, but I got ready for the dealer dance. I spoke with Tina Bilokin and was happy w located at Prestige. It looked great, and Prestige reviews were good, but I got ready for the dealer dance. I spoke with Tina Bilokin and was happy with her knowledge and confidence that this was a good fit. I went for a look and a test drive and was very impressed. They'd done what work was needed (brakes, tires, oil, etc) to bring it up to their level of quality, which seems pretty high after visiting some other dealers. Tina was no-pressure, pleasant and professional when I said I needed to think on it and maybe bring my wife in to see it. Chris Parada, her boss, was also understanding. We came out two days later with the kids, they gave us the keys, and said 'Have a nice drive, wherever.' We did, and then came back and I chatted with a mechanic about it, and then we bought it, at an even better price - from some really good people. Even Pat, the finance guy, who pushed nothing on us but coffee and candy. The boys were delighted with our extra passengers on the way home - two most excellent bears. Will go back for my non-family car one day. More
Other Employees Tagged: Tina Bilokin
September 19, 2013
Our experience here was wonderful. We came in on a Friday evening after battling NYC traffic. Paul was so welcoming and kind, knowledgeable and friendly. Both Tina and Pat were helpful and accommodating as w evening after battling NYC traffic. Paul was so welcoming and kind, knowledgeable and friendly. Both Tina and Pat were helpful and accommodating as well. I would highly recommend this dealership. Honest and fair!! More
Other Employees Tagged: Tina Bilokin, Paul Davis
September 12, 2013
I first met with Deborah Amster-Smith on a Thursday afternoon. I purchased my vehicle by midday Friday and drove it off the lot that evening. The speed with which the entire transaction took place is afternoon. I purchased my vehicle by midday Friday and drove it off the lot that evening. The speed with which the entire transaction took place is a reflection of Deborah's professionalism, knowledge and demeanor. She was helpful from her initial description of the vehicle and it's features through the clarity of our price negotiation. Her excitement and thorough overview upon delivery enhanced my purchase experience. More
Other Employees Tagged: Deborah Amster

