Pat Masone | Page 44

I had just left Open Road Mazda of Morristown where i had the worst car experience ever. I arrived at Prestige Volvo and the experience couldn't have been more different. PJ Lee was friendly, energetic, the worst car experience ever. I arrived at Prestige Volvo and the experience couldn't have been more different. PJ Lee was friendly, energetic, and instantly made my wife, my 3 year old and i feel comfortable. After test driving the S60 we went inside and talked pricing. It was clear and easy to understand. They were able to meet our price range and the whole exchange couldn't have been more pleasant. We went for a small lunch and the financing was all done when we returned. Pat then had us sign some papers and he was also a joy to just talk to and work with. It was by far the easiest car buying experience in my life. More

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Deborah made this experience very positive. I shopped at other dealerships and was annoyed that other salespeople would only mention what kind of radio and shopping bag holder the vehicle had rather than th other dealerships and was annoyed that other salespeople would only mention what kind of radio and shopping bag holder the vehicle had rather than the type of engine. Deborah was different and did not insult my intelligence. She is not only knowledgeable about all aspects of the car, but also helped me figure out the best financing option for me. I can't say enough good things about my experience and would highly recommend her. More

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Matt, After you and Deborah delivered my C70, I began Matt, After you and Deborah delivered my C70, I began to think about the first car that I purchased. That was a Chevrolet Cavalier in 1987 when I Matt, After you and Deborah delivered my C70, I began to think about the first car that I purchased. That was a Chevrolet Cavalier in 1987 when I was 26. I purchased that car as it fit the insurance profile that would allow me to have, relatively speaking, affordable insurance coverage while existing as a single male under the age of 30 living in Brooklyn New York. Man, have times and experiences changed. Since that first car, including the C70 there has been a total of 12 new cars that I have been involved with over the last 26 years. Which of course makes for a good average of a new car almost every 2 years. With each shopping trip, I have noticed the inevitable written testimonial as to the expertise and care of the dealership that I was visiting. I have to tell you that I always looked at these with a large amount of skepticism. After all, the average persons experience buying a car is so bothersome, how could anyone be so moved as to write such a letter. Now I fully understand. A year ago, when I started this process, there was no doubt that I wanted this car. What I could not have imagined was what a great experience lay in store for me when ultimately I was able to close this deal. That Saturday in March 2012, when you had the paperwork out and the pen in my hand, and I ultimately had to pass the deal by, you were understanding and never once tried to pressure me into the purchase. As you recently told me, you knew that I would be back and you gave me all the latitude I needed to make the decision on my terms, and in fact getting the terms that I wanted that best suited me. Your showroom is welcoming, your support staff has been nothing but great and we haven’t even begun to discuss Deborah and Pat. Pat, was great. He had everything that I needed ready when I picked up the car. He made the purchase of the car, straight forward and had me taken care of quickly without any issues at all. He obviously understands even to a car buying veteran how difficult a process this can be, after all we are not talking about a can of peas. He made sure that I was comfortable with each decision, explained all of the paperwork and making sure that my final package included all the information that I need. Deborah, what a great test drive that we had. When you consider, how concerned you all were, considering that my Mom had just passed away less than 24 hours earlier, she made that afternoon a pleasure for me. She was lighthearted and gave me a chance to think about the fun side of life, in the middle of all the chaos that I was facing. Then on top of that, she was able to answer almost every question I had about the car, then demonstrating one of the best traits a salesperson can have. When she didn’t know the answer to a question, she told me to wait a moment while she looked it up. She didn’t try and come up with an answer, she took the time and made the effort to get me the right information. Outstanding! I guess the real star of the show, is the car itself. The C70 is an amazing machine. I am still learning my way around it and each day feel more attuned to its nuances. It is without doubt the single best car that I have ever purchased. I am so looking forward to years of enjoyment. Of the cars that I have purchased, this is my fourth convertible. Each time, I have gotten the next one, I have wondered if this is the last convertible that I will buy, if it is, then I have truly saved the best for last. When anyone mentions a Volvo to me, you and your dealership will always be my first response. Bob Robert H. Dower Controller First Brokers Securtiies LLC Harboside Financial Center Plaza 5, Suite 1500 Jersey City, New Jersey 07311-4011 (212) 513-4443 More

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From the moment I walked into the building I was greated by a friendly, curteous and professional attitude from Deborah A Smith and the other individuals associated with the sales department. I was treated by a friendly, curteous and professional attitude from Deborah A Smith and the other individuals associated with the sales department. I was treated with dignity and respect and felt a genuine sincere desire from the Prestige Volvo sales team to make my experience there enjoyable. I was given a fantastic deal on a XC 60 T6 AWD and for the first time ever in 25 years don't feel as though I just finished swimming naked across the Ganges river. Pat Masone was also very helpful in the end off the deal with the financing. In other words, I feel really good about the whole experience. Great SUV at an awesome price. I highly recommend this dealership and Deborah A Smith as my sales consultant. More

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Prestige Volvo was great- Joel, Pat & Debra were all very responsible and very knowledgable. They weren't pushy at all and they were all very informative. We also liked that we didn't have to go back very responsible and very knowledgable. They weren't pushy at all and they were all very informative. We also liked that we didn't have to go back and forth on the price- I was given a great price right away. The car itself is great- it drives so nice and smooth and I am really happy with both the purchase and the service. More

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Tina and Chris were very helpful and professional. I would recommend this dealer to everyone. This was the easiest car buying experience I ever had. Thanks everyone at Prestige Volvo! would recommend this dealer to everyone. This was the easiest car buying experience I ever had. Thanks everyone at Prestige Volvo! More

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OUTSTANDING DEALERSHIP!!! RICH CURTO knows his products and matches them up with your needs. Car was ready for delivery on time and in perfect condition. and matches them up with your needs. Car was ready for delivery on time and in perfect condition. More

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I was contacted almost immediately by Tina the online rep and she was extremely helpful in finding the car that would be perfect for myself and my 4 children. PJ the sales rep, made the transition extremely and she was extremely helpful in finding the car that would be perfect for myself and my 4 children. PJ the sales rep, made the transition extremely pleasant and easy, especially for my kids who did not want to give up our old truck. They weren't pushy at all about purchasing stuff for the vehicle I didn't need. I felt I got the best possible deal and they had the dvd player installed same day for my kids. PJ even took the time to install my babies car seat for me into the new vehicle. He even had rubber car mats put in as he knew with 4 kids that was a plus for me. The workers went above and beyond and I would definitely recommend this dealership to friends and family. Thank you Prestige for the great experience. More

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I would HIGHLY recommend Prestige Volvo. Leasing a new Volvo with Mr Curto and Mr Haiken was professional, courteous and an overall outstanding experience. The overall atmosphere is friendly and inviting Volvo with Mr Curto and Mr Haiken was professional, courteous and an overall outstanding experience. The overall atmosphere is friendly and inviting from the receptionist's offer of freshly brewed coffee toreceptionist to Rich Curto's exceptional manner in dealing with a client. They make it look easy. Jack C...new Volvo S60 More

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Purchasing a new vehicle can be a very stressful time, especially when dealing with sales representatives who are trying to meet their “Quota”. This was definitely not the case when my wife and I walked i especially when dealing with sales representatives who are trying to meet their “Quota”. This was definitely not the case when my wife and I walked into Prestige Volvo. After meeting Deborah Amster-Smith, we quickly realized that she was not only genuine and sincere, but she truly was looking out for our best interest in helping us choose the right vehicle. Having never purchased a Volvo before, Deborah was very knowledgeable and patient when answering ours questions. We thank Deborah, Pat Mason and the entire Prestige team for making our first experience with Volvo a positive one. We will definitely recommend this dealership and especially Deborah to anyone looking to purchase a Volvo. The Aschenbach's More

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