Pat Masone | Page 45

After researching several dealerships, and based on the number of excellent reviews -- my husband and I decided to visit Prestige Volvo. When we arrived, we were warmly greeted by Deborah Amster-Smith. S number of excellent reviews -- my husband and I decided to visit Prestige Volvo. When we arrived, we were warmly greeted by Deborah Amster-Smith. She was so knowledgeable and confident when speaking to us about the new vehicle we were in search of -- and was quick to walk us through all of the standard features, options, packages and financing terms. It didn't take us long to decide where and from whom we wanted to purchase our new S60. In the two trips we had made to the dealership, we were approached by several employees -- the GM, other salespeople, receptionists, as well as the finance manager. Every single one of them greeted us with a smile and made sure we were being taken care of. Also, the amount of time we spent with the finance manager going through all of the paperwork was much less than what we had experienced at other dealerships. On the few occasions we tried contacting the dealership, our calls were returned in a timely manner. Matthew Haiken, the GM, even went as far as to call us back while he was out of the office -- just to make certain that all of our questions were answered, as well as to provide to most competitive pricing on the vehicle we wanted. We would rate the overall service and experience at this dealership as "OUTSTANDING" -- and would highly recommend purchasing your next vehicle from Deborah! She was terrific -- from start to finish, and went above and beyond in making sure our new car purchase was effortless and memorable! We are so thrilled with our new Volvo and are so happy to now be a part of the Prestige Family! More

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I visited Prestige Volvo last week to look into the great 2 year lease offer Volvo had on the 2013 S60's. I currently own a 2012 S60 and contacted Joel Casser who worked with me last time I bought my car. 2 year lease offer Volvo had on the 2013 S60's. I currently own a 2012 S60 and contacted Joel Casser who worked with me last time I bought my car. I have leased/purchased 4 Volvo's from Prestige and was looking to make it a 5th! Joel was his usual courteous and efficient self but we were not able to come to a mutually satisfactory conclusion. I had my eye on a 2013 S60 AWD with a Beechwood interior. To Joel's credit, he knew this was the car I wanted, so he went to bat for me with Marc(the Sales Mgr) and then Matt(the owner) When I came to work Monday, Joel presented me with an offer I simply couldn't refuse! I picked up the car last night and it drives great!(even better than my 2012 FWD S60) Everyone at the dealership ALWAYS treats me great. I would not hesistate recommending Prestige to family and friends ANYTIME! More

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great people,great experience PJ and Pat were great as was the whole staff. Walked us thru the whole purchase .Best car experience ever can't thank PJ enough was the whole staff. Walked us thru the whole purchase .Best car experience ever can't thank PJ enough More

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I had searched the internet looking for specific cars and found them at Prestige. From my initial email contact right through to driving my new car off the lot...by far the best buying experience I have eve found them at Prestige. From my initial email contact right through to driving my new car off the lot...by far the best buying experience I have ever had! Response to my email request for information...Tina was on it! Prompt responses that addressed all my questions up front making me feel comfortable that I wasn't going to be wasting my time doing the 1.5 hour drive to visit this dealership. Very thorough test drive...PJ knew his product and really took the time to make sure we did too. Not the typical car salesperson...but more of a consultant concerned about our all around experience. The bottom line...how refreshing to not have to spend hours going back and forth with a mystery man hiding somewhere in an office. Pat cut to the chase; brought us in to his office and within minutes we were ready to sign. Thanks to everyone at Prestige! More

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I've purchased & leased many cars in my life and I have to say that the experience with Prestige was quite pleasant. The people were very friendly and curtious. They make you feel like they are the have to say that the experience with Prestige was quite pleasant. The people were very friendly and curtious. They make you feel like they are there for you in every way. Before I purchased the car from Prestige I visited Smythe Volvo in Summit and was not at all pleased with the customer service or the deal I was getting from them (more like a snow job). I would highly recommed Prestige for anyone in the market for a new Volvo. Steve Ciulla & Denise Montana P.S. I ended up with the new S60-T5 AWD the car is fantastic. More

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This was our most pleasant car buying experience to date. Rich was a great help in helping us find the right car to buy. He was very informative and we are very happy with our new Volvo. Rich was a great help in helping us find the right car to buy. He was very informative and we are very happy with our new Volvo. More

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We had a wonderful experience purchasing our Volvo S80. Deborah is a great asset to the dealership. She made the experience pleasant. From the beginning to the end, the process was seemless. Deborah is a great asset to the dealership. She made the experience pleasant. From the beginning to the end, the process was seemless. More

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PJ was an awesome sales rep! He dealt with my husband for most of the sale, and when I got to the dealership, knowing I was very limited on time, PJ had my test dive in and Pat had all the papers ready t for most of the sale, and when I got to the dealership, knowing I was very limited on time, PJ had my test dive in and Pat had all the papers ready to sign within 30 min....astounding! Nothing but friendly, helpful and knowledgable. We were extremely pleased with our experience and our new vehicle. More

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Rich Curto could not have been more cooperative, helpful and fair. Based on my excellent experience with Rich and Pat, I am looking forward to many more positive experiences with Prestige Volvo for years t and fair. Based on my excellent experience with Rich and Pat, I am looking forward to many more positive experiences with Prestige Volvo for years to come. More

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Both Rich and Pat were a pleasure to deal with. They were both very accommodating and allowed me to pick up my car on my schedule not theirs. There wasn't any pressure at all with respect to "closing the dea both very accommodating and allowed me to pick up my car on my schedule not theirs. There wasn't any pressure at all with respect to "closing the deal" and both of them were honest and forthcoming. The price of the car was very competitive and everything possible was done to make the buying experience second to none. I also had purchased a Volvo several years ago, and their service dept was terrific. More

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