Pat Thorp
Pat Thorp at Hemborg Ford
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Pat Thorp

Assistant Service Manager

Hemborg Ford

1900 Hamner Ave
Norco, CA 92860

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21 Reviews
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21 Reviews

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21 Reviews of Pat Thorp

August 23, 2022

Dealership Rating
Employee Rating

The service department treat and you vehicle with professionalism. Have never had a problem and recommend to family and friends. Just recently service Man Mike was very helpful More

by Jigsadad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 26, 2022

Hemborg Ford responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

May 14, 2022

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Employee Rating

Brought F150 truck in Saturday morning for oil change at 7:30 am. Was told it would be 2 1/2 hours. Came back in 2 1/2 hours and was told it would be another 2 hours. I told service tech to bring my truc More

by JO
Recommend Dealer
No

Other Employees Tagged: Robert Quintero

May 19, 2022

Hemborg Ford responded

Thank you for taking the time to share your recent experience at Hemborg Ford. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

April 20, 2022

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Great service. Checked everything out . Washed the truck and made my wife feel very comfortable Kristin was great and was awesome. More

by jaimevillegas1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 25, 2022

Hemborg Ford responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

May 29, 2021

Dealership Rating
Employee Rating

I came in with my husbands truck ,Jose greeted me with a pleasant attitude. The truck was well taken care of thanks to great service More

by Triath43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 04, 2021

Hemborg Ford responded

Thanks for the great feedback! We're very happy that Jose was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Robert Quintero, Service Manager robertquintero@hemborgford.com

November 12, 2020

Dealership Rating
Employee Rating

Love the service department! Working with Pat is like working with a trusted friend. Always helpful and courteous! She took great care of me!! Jackie always is prompt in delivering my car after service. More

by Jheimberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jackie Luizzi

Nov 13, 2020

Hemborg Ford responded

We are pleased to hear that you had an excellent experience with Pat and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. The Hemborg Ford Team

July 27, 2020

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Pat Thorp Did a great job checking in my Ford Ranger. Pat Thorp Did a great job checking in my Ford Ranger. And the service center had my repairs completed with in a few hr. Then Pat help me make an ap More

by Germ1
Recommend Dealer
Yes
Jul 30, 2020

Hemborg Ford responded

Hi Germ1 and thank you for your kind words. We are very happy to hear that Pat was so attentive during your visit to our dealership, and that he gave you some insight on your issue! Thank you again and we look forward to working with you again in the future! Best, The Hemborg Ford Team

March 01, 2020

Dealership Rating
Employee Rating

Very knowledgeable and professional. Always on point with taking care of my car. It is refreshing to go to a car service department and receive to notch service. Trust is important. More

by Calvin
Recommend Dealer
Yes

Other Employees Tagged: Luis Castillo

Mar 06, 2020

Hemborg Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Robert Quintero, Service Manager robertquintero@hemborgford.com

September 20, 2019

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Employee Rating

excellent and knowledgable service I have bought my vehicles and had used the service department many times always with the best experience. I had my car repaired at a local shop only More

by Mechele M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Quintero

Sep 24, 2019

Hemborg Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Robert Quintero, Service Manager robertquintero@hemborgford.com

May 23, 2019

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Employee Rating

excelent Robert and Pat are the best and take very good care of me. Pat is the only one that writes up my Excursion. Robert make sure that I am taking care of. More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Quintero

May 23, 2019

Hemborg Ford responded

Hi Donna, and thank you for this great review! We're excited to hear that Robert and Pat took care of you! They are great assets and we appreciate all they do. Best, Robert Quintero, Service Manager robertquintero@hemborgford.com

April 11, 2019

Dealership Rating
Employee Rating

Service Department with Reuben Great job. Very quick service. Reuben was very nice and professional. Hemborg Ford was super nice in getting me to work while they serviced my Explor More

by Djones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Quintero , Kristin Kozak, Reuben

Apr 15, 2019

Hemborg Ford responded

Thank you for this great review! We're happy to hear that our team took care of you! They are a great asset and we appreciate all that they do. Best, Robert Quintero, Service Manager robertquintero@hemborgford.com

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