Patricia Alvarado

She was very helpful made a smooth transition for the car. Will recommend Hollywood gear to all my friends. car. Will recommend Hollywood gear to all my friends. More

by paulvader68 Verified Customer Verified Customer

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The dealership is very busy on the weekend but have plenty staff to serve the the community efficiently. Patricia  “Patty” Alvarado was excellent. She greeted me and my wife the moment we got out our v plenty staff to serve the the community efficiently. Patricia  “Patty” Alvarado was excellent. She greeted me and my wife the moment we got out our vehicle on the Hollywood Kia lot. Although she probably feels like she does not speak perfect English, she did her best and went to others who spoke English to make sure we understood her message. The experience was 5/5 More

by ebrundage85 Verified Customer Verified Customer

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Patricia  “Patty” Alvarado was excellent. She greeted me and my wife the moment we got out our vehicle on the Hollywood Kia lot. Although she probably feels like she does not speak perfect En She greeted me and my wife the moment we got out our vehicle on the Hollywood Kia lot. Although she probably feels like she does not speak perfect English, she did her best and went to others who spoke English to make sure we understood her message. The experience was 5/5 I was thoroughly impressed to get the vehicle the same day at the price range I requested. The manager came over to help assist Patricia get me the monthly payment o desired and my wife and I was ecstatic. The kids are also thrilled with the decision we made. I was told to come by this Saturday to fill out a survey for Patricia to receive a full tank of gas.  Jesus, the finance rep also guaranteed a tank a gas if I filled out the survey regarding the insurance rep who helped me add the new car to my already existing insurance, and himself. Thanks for reaching out, and I’m glad to be a part of the Hollywood Kia family More

by ebrundage85 Verified Customer Verified Customer

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Patricia is fantastic! Warm, no-pressure, super knowledgeable, and she got me the perfect car at a great deal with zero hassle. Followed up after the sale too. Ask for her— Warm, no-pressure, super knowledgeable, and she got me the perfect car at a great deal with zero hassle. Followed up after the sale too. Ask for her—you’ll love the experience! 5 stars! More

by Pvallejo Verified Customer Verified Customer

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The sales manager I had was completely unknowledgeable about the vehicle, it's features and consistently was distracted and ignoring me as a customer on site. The vehicle has a scratch on the rear bumper about the vehicle, it's features and consistently was distracted and ignoring me as a customer on site. The vehicle has a scratch on the rear bumper which I was told would be fixed when they cleaned it. I then went outside to retreive my new vehicle after waiting for 5 hours and having to go to the desk multiple times to ask status and the scratch was still there, the vehicle was not even clean. Patricia told me not to worry about the scratch and to just take the vehicle, which I had to go back inside for the manager on, as a new car it should be in pristine condition. I ended up having to go back to the dealership for the scratch & cleaning plus window tinting. Again, the scratch still wasn't handled as I was told now it needs to be replaced. I also was told by Mayo that the vehicle was being detailed after it was tinted and I came out to the same dirty vehicle with glue on the car and the still visible scratch, which I spent another 3 hours waiting for. The excuse was they couldn't detail the outside of the vehicle because 2 interior windows were tinted, which isn't even a correct statement as the two have nothing to do with each other. The unbelievable lack of customer service and condition in which the car was given to me is completely unacceptable and the lack of professionalism in the entire team besides Bryan with finance is preposterous. I would never come back to purchase a vehicle here and I would never recommend anyone else to. I am still waiting on a call back for the bumper and detailing. More

by awdowiarz Verified Customer Verified Customer

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the worst service i ever got and i leased many cars. i do not recommend doing business with them, check their BBB rating its as bad as it gets i do not recommend doing business with them, check their BBB rating its as bad as it gets More

by YOSSI0 Verified Customer Verified Customer

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This dealership was great everybody on the team work good together they even gave me a uber ride home when I needed it together they even gave me a uber ride home when I needed it More

by ROLLEKENNETH12 Verified Customer Verified Customer

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Amazing customer service handled me like a new born baby made sure I was happy. made sure I was happy. More

by SHAMLAKHRAM11 Verified Customer Verified Customer

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I love KIA Hollywood. They always have the car that I was. The agents are so professional polite, and kind. Thank you everyone from KIA Hollywood. They always have the car that I was. The agents are so professional polite, and kind. Thank you everyone from KIA Hollywood. More

by jeanwilmide1996 Verified Customer Verified Customer

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I felt at home like family ! The salesman explained everything about the car I will send my friends to you guys ! The salesman explained everything about the car I will send my friends to you guys ! More

by adiaz10675 Verified Customer Verified Customer

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