Patricia Carter Keller | Page 12

Pat Carter and Jim Miller are Rockstars Pat & Jim had an almost impossible scenario with a trade in we had. They where nothing short of professional and super friendly. Pat took time with o Pat & Jim had an almost impossible scenario with a trade in we had. They where nothing short of professional and super friendly. Pat took time with our daughter and chatted while we where in finance and we loved her for it. They handled it like Rockstar's! Thank you for everything. Loving the new TUCSON! More

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Great people. Great product! Pat is the best! She really knows what she's talking about and is only looking to help any way she can. Highly recommend Hyundai on Perryville! Pat is the best! She really knows what she's talking about and is only looking to help any way she can. Highly recommend Hyundai on Perryville! More

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Loyal customer for years! I've been a customer for over 10yrs at Hyundai on Perryvile. The dealers have always treated me like I'm there best customer, their service department I've been a customer for over 10yrs at Hyundai on Perryvile. The dealers have always treated me like I'm there best customer, their service department has always been respectful and extremely helpful with all my service and repairs. The dealership is always clean and well maintained, the place looks brand new. This dealership is by far one of the best in Rockford. I encourage everyone to check it out for yourself. More

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3019 Hyundai Santa Fe I have been hooked on Hyundai products for about 10 years and now consider Hyundai a part of our forever home! Now my entire. family is hooked and I have been hooked on Hyundai products for about 10 years and now consider Hyundai a part of our forever home! Now my entire. family is hooked and we are all drive no other car than Hyundai. My new 2019 Santa Fe is quiet, the new design features are classy. I would recommend Patricia Carter, Sales Rep, to anyone ... she’s takes her time and vey knowledgeable. Through each step to the Finance Manager, his goal was to help you get the best price and understand all your options. More

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TERRIBLE management and mechanics The buying process with Hyundai on Perryville was great! Pat and Jim were absolutely amazing, and Pat continues to be. Certain Management however, has The buying process with Hyundai on Perryville was great! Pat and Jim were absolutely amazing, and Pat continues to be. Certain Management however, has been talking about my car buying business with outsiders, and it has gotten back around to me. My nightmare with my car and the issues I’m Having with it, had been bad mouthed by management and laughed at, publicly on social media. I bought my 2019 sonata and drove off the lot with issues. Service management/“mechanics” said it was “NORMAL” for my car to shake like it is. After leaving and calling to yell at this guy for being a tool, he admitted he never felt the shake. Second appointment still couldn’t feel it, but suddenly did after some xxxx was raised. It’s being blamed on bad gas, so I had to switch my car which recommends regular fuel, to now premium, and it STILL is having the same issue. I had to fight to get a loaner car through hyundai as well. Service truly does not want to take responsibility for this car that they sold me with issues. I have talked with several mechanics all in which say these “mechanics” are feeding me xx. I have test drove other 2019 sonatas and they don’t do this so it is not NORMAL. No brand new car should shake like mine does. And for a “mechanic” to tell me I need to break my car in and that’s the problem??? I am dealing with consumers affairs currently, And honestly preparing myself for a lawsuit. Also calling corporate about management and how they are handling my personal business, and issues with this car. I 100% recommend Pat, but do not let your car ever get serviced at Hyundai on Perryville!!!! More

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Trade in We traded our 2012 Tucson, purchased new back in 2012, on a 2018 Chrysler Pacifica due to a growing family. Pat Carter was great to work with again an We traded our 2012 Tucson, purchased new back in 2012, on a 2018 Chrysler Pacifica due to a growing family. Pat Carter was great to work with again and we’ll continue giving her our business! She’s friendly and knowledgeable and always treats us like rock stars! More

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Friendly, efficient and knowledgeable staff - This is my second purchase at this dealership. The first car was purchased quickly because I had just returned from living overseas. I was impressed This is my second purchase at this dealership. The first car was purchased quickly because I had just returned from living overseas. I was impressed with the knowledge of the agent, Pat Keller, about the features of the car. She also was very personable. She listened to my needs and matched me with the type of car I thought I needed and showed me those that were in my price range. I had the car for 3 years and stayed in touch with questions I had about service, etc. She always got back to me quickly with positive, objective answers. Now, I needed a different type of vehicle to match my changing physical needs. I gave her my expectations and she matched them perfectly. Again I was impressed with the knowledge of the features of the car. Pat did not ever oversell or glorify anything about the transaction. She just knew her product and wanted to meet my needs. I will return! More

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Amazing service!!!!! I was in Desperate need of a new vehicle as my old one was involved in an accident. I didn’t think it was possible for me to walk away with a brand ne I was in Desperate need of a new vehicle as my old one was involved in an accident. I didn’t think it was possible for me to walk away with a brand new car, but Pat Carter and Jim made is very possible for me! They bent over backwards for me, and didn’t stop until everything was perfect. I can not thank them enough for all their help!!!!!! Even after buying my car was complete, they continue to be so helpful with any and everything. I HIGHLY recommend Hyundai on Perryville! More

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Best car purchase experience ever. I can't say enough great accolades about the staff here. Patricia was awesome. She was transparent through the deal, was knowledgeable and I felt sh I can't say enough great accolades about the staff here. Patricia was awesome. She was transparent through the deal, was knowledgeable and I felt she was advocating for the customer. She got us a great deal, and I will be,back. Jim took his time and explained everything about the vehicle, I am a bit tech. Challenged, but he was thorough and amazing. The finance manager Jim is a beast. He was able to get me 0%. He was honest and transparent about the warranty programs. I believe in loyalty, and the way my,fiance and I were treated they now have my loyalty and future business.👊👊👊 More

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very frendly This is my fourth santa fe and always been treated like being part of the family. Excellent sales and service departments. They"re always there to hel This is my fourth santa fe and always been treated like being part of the family. Excellent sales and service departments. They"re always there to help you. More

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