Patricia Terrazas | Page 10

Marco was very knowledgeable. Then entire staff was friendly and accommodating, we were even offered pizza! Best car buying experience! Thanks a million, y'all! Then entire staff was friendly and accommodating, we were even offered pizza! Best car buying experience! Thanks a million, y'all! More

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Unfortunately, my purchase didn’t go through as planned after driving 1.5 hours only to be told that the vehicle I came for was sold the evening before after I had an appointment to see it. Upon arriving, after driving 1.5 hours only to be told that the vehicle I came for was sold the evening before after I had an appointment to see it. Upon arriving, I was shown the vehicle, allowed to test drive it and begin processing when I’m told that it was not available. There was a lack of communication between all sales staff / management or lack of procedures. It turned out a day later that sale fell through. It was only by the persistence of my salesman Jennifer that made the purchase possible. The purchase worked out eventually but the overall experience was frustrating. More

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Jessica was extremely helpful with helping us decide a car for trade in. I would definitely recommend Jessica for anyone who needs a car. car for trade in. I would definitely recommend Jessica for anyone who needs a car. More

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Working with Nishi and Tony was a fantastic experience. The kindness, professionalism, and patience exchanged with the team at Front Royal Ford is one that I will refer others to. Discussions with other te The kindness, professionalism, and patience exchanged with the team at Front Royal Ford is one that I will refer others to. Discussions with other team members on the technical and mechanical aspects of the vehicles provided confidence that I was making the right decision. I am very much enjoying my GMC 2500 AT4 with zero buyers remorse. Thank you all at Front Royal Ford! More

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Marco and Tony worked hard and efficiently to earn my business. I appreciate the honesty and the friendliness from them. They were thorough in what they could do for me and not pressuring, just good co business. I appreciate the honesty and the friendliness from them. They were thorough in what they could do for me and not pressuring, just good conversation and fully answered questions and concerns. Thanks to everyone I worked with. James. More

by jflyrun Verified Customer Verified Customer

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Tony was absolutely fabulous! My sales person gave us numbers for something we weren’t interested in, however Tony fixed the issue and it was a smooth process. They provided a cou My sales person gave us numbers for something we weren’t interested in, however Tony fixed the issue and it was a smooth process. They provided a couple of maintenance requests before we bought it and had no issue doing so. More

by arthomas_3 Verified Customer Verified Customer

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This dealership was one of the best places to buy a vehicle just about everyone was top notch except for the financial person that wouldn’t take no for an answer but I still would return to the dealers vehicle just about everyone was top notch except for the financial person that wouldn’t take no for an answer but I still would return to the dealership More

by jeffchandler22 Verified Customer Verified Customer

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Pleasant experience. No hidden markups. Straight forward deal. No pressure. Highly recommend this dealership & Marco! No hidden markups. Straight forward deal. No pressure. Highly recommend this dealership & Marco! More

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I appreciated the genuine professionalism of the commercial sales Department. Very informative and proficient. Transaction was great experience. commercial sales Department. Very informative and proficient. Transaction was great experience. More

by bksmithno5 Verified Customer Verified Customer

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First of all Jared is probably the best salesman we have ever dealt with. Very friendly, not at all high pressure, and very easy to talk to! I want to thank Jared and everyone else who made this deal happe ever dealt with. Very friendly, not at all high pressure, and very easy to talk to! I want to thank Jared and everyone else who made this deal happen (took me all day to decide). Best experience in trading a vehicle ever! The best dealership I have dealt with. Very helpful, knowledgeable and accommodating. I would definitely recommend to friends and family and I myself will return. More

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