Patricia Terrazas | Page 13

Couldn’t have asked for a better experience. Ben and Couldn’t have asked for a better experience. Ben and Billy were great the whole way through, from order date to delivery. If you’re going to buy a F Couldn’t have asked for a better experience. Ben and Billy were great the whole way through, from order date to delivery. If you’re going to buy a Ford, but it from Front Royal Ford. Thanks guys! More

by nickf1616 Verified Customer Verified Customer

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Have written finance Mgr. (Roland) 3 times concerning, overdraft caused by him depositing check early. I told him it needed to be held 2 days, He said, "I'm well aware of that", yet he deposited it the s overdraft caused by him depositing check early. I told him it needed to be held 2 days, He said, "I'm well aware of that", yet he deposited it the same day we gave it to him, causing an overdraft of $36.00. He said he would refund it if I sent him an email with copies showing the overdraft. I did so (3 times in an email) beginnig about a month ago and have heard nothing. I did receive a check for $32.00 but that was for an overpayment of titling tax.. Please Respond. Thanks, Paul & Anne Louks More

by SAN-LOU Verified Customer Verified Customer

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We came from 7 hours away to purchase a used vehicle. The staff made the purchase very easy and smooth. The had the car prepped and as much paperwork as they could ready to go. We are very happy with t The staff made the purchase very easy and smooth. The had the car prepped and as much paperwork as they could ready to go. We are very happy with them. More

by thomas.lange Verified Customer Verified Customer

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I bought my used 2020 Ranger from Front Royal Ford and it was a painless process. The sales people were friendly and I felt I was treated fairly. was a painless process. The sales people were friendly and I felt I was treated fairly. More

by s31ashaman Verified Customer Verified Customer

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The sales people were very friendly and easy to work with. They made us feel like old friends and were able to answer any questions we had. Would highly recommend them to friends and family. with. They made us feel like old friends and were able to answer any questions we had. Would highly recommend them to friends and family. More

by doughboy26812 Verified Customer Verified Customer

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Great service, friendly and best car buying experience we have had. We love our new 2017 Truck!! The whole process was so easy Definitely recommend!!! have had. We love our new 2017 Truck!! The whole process was so easy Definitely recommend!!! More

by sreuker Verified Customer Verified Customer

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Very helpful salesman and sale manger and finance person. willing to help you get the deal you are looking for. I will tell my friends and relatives. willing to help you get the deal you are looking for. I will tell my friends and relatives. More

by destefano99 Verified Customer Verified Customer

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I bought a 2021 Ford Escape SEL AWD from Front Royal Ford by using Capital One auto navigator online and it was the easiest new car transaction I have ever had. Everyone at the dealership provided excellent by using Capital One auto navigator online and it was the easiest new car transaction I have ever had. Everyone at the dealership provided excellent service and I was able to have the vehicle delivered to me at my home in North Carolina, which was super convenient, especially since they accepted my trade in vehicle and picked it up when they were delivering my new vehicle. I highly recommend this dealership! More

by catz33 Verified Customer Verified Customer

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Tyler deavers was the sales man that helped me get my 2014 Toyota! And can I say he really puts the customers first, payed attention to all i wanted the the finance team was so polite and explained every 2014 Toyota! And can I say he really puts the customers first, payed attention to all i wanted the the finance team was so polite and explained everything in great detail so I was not falling short. the whole place is so welcoming and helpful More

by kayla_deavers Verified Customer Verified Customer

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Bought a 2019 F150 that was practically brand new. The dealership itself has improved My experience with the sales person Amber after the sale was horrible. Follow up was not good. She reluctantly answere dealership itself has improved My experience with the sales person Amber after the sale was horrible. Follow up was not good. She reluctantly answered calls and text. I was expecting various parts (antenna & tow hooks) from service and had to call the dealership myself to find out if the parts arrived. Also i specifically requested transfer of license plates from the vehicle I was trading in and that transaction was fouled up. I had to go to the dealership to rectify the issue only to find that the sales person had received the license plates but never notified me. More

by hv2hnt Verified Customer Verified Customer

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