Patricia Terrazas
Patricia Terrazas at Front Royal Ford

Patricia Terrazas | Page 14

Finance Manager

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
145 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

145 Reviews

Write a Review

145 Reviews of Patricia Terrazas

August 16, 2021

Dealership Rating
Employee Rating

The sales people were very friendly and easy to work with. They made us feel like old friends and were able to answer any questions we had. Would highly recommend them to friends and family. More

by doughboy26812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff , John Aguilar, Roland Carter, Hamza Saeed, Kaileigh Twele

Aug 23, 2021

Front Royal Ford responded

Hi, we're glad you had such a wonderful experience with us! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

August 12, 2021

Dealership Rating
Employee Rating

Great service, friendly and best car buying experience we have had. We love our new 2017 Truck!! The whole process was so easy Definitely recommend!!! More

by sreuker
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hamza Saeed, Marco Terrazas

Aug 31, 2021

Front Royal Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! At Front Royal Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 08, 2021

Dealership Rating
Employee Rating

Very helpful salesman and sale manger and finance person. willing to help you get the deal you are looking for. I will tell my friends and relatives. More

by destefano99
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hussain , Christopher Gross

Aug 13, 2021

Front Royal Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

August 03, 2021

Dealership Rating
Employee Rating

I bought a 2021 Ford Escape SEL AWD from Front Royal Ford by using Capital One auto navigator online and it was the easiest new car transaction I have ever had. Everyone at the dealership provided excellent More

by catz33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Mason, Hamza Saeed

Aug 15, 2021

Front Royal Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for the recommendation, and have an amazing day!

July 14, 2021

Dealership Rating
Employee Rating

Tyler deavers was the sales man that helped me get my 2014 Toyota! And can I say he really puts the customers first, payed attention to all i wanted the the finance team was so polite and explained every More

by kayla_deavers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Deavers, Hamza Saeed

Jul 21, 2021

Front Royal Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

July 07, 2021

Dealership Rating
Employee Rating

Bought a 2019 F150 that was practically brand new. The dealership itself has improved My experience with the sales person Amber after the sale was horrible. Follow up was not good. She reluctantly answere More

by hv2hnt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristen Peterson, Hamza Saeed, Amber Spaid

Jul 14, 2021

Front Royal Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If there is anything else we can do to assist you, please let us know! Take care!

July 02, 2021

Dealership Rating
Employee Rating

Jeff was great in getting the deal done close to what I wanted. Made the process much easier to deal with. Would definitely buy there again. More

by thndrft
Recommend Dealer
Yes

Other Employees Tagged: Tony Hussain , Jeff Davekos

Jul 06, 2021

Front Royal Ford responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

May 31, 2021

Dealership Rating
Employee Rating

I received excellent customer service. Jared was very friendly and helpful and made me feel comfortable about buying my new Eco. He helped me get the payment I waned. Great salesperson! More

by Joyce
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jared Pence

Jun 16, 2021

Front Royal Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 18, 2021

Dealership Rating
Employee Rating

Great service on our purchase. I asked that we not take long to complete the deal and the team got all the pre work done online so I literally drove away 30m after arriving! More

by nick_1965ad
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Hamza Saeed, Marco Terrazas

May 25, 2021

Front Royal Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2021

Dealership Rating
Employee Rating

Employees are rude. The information given is not consistent. Some information given is completely inaccurate. Services are preformed that we did not ask for and expected to pay for them. Overall, ju More

by ambermw86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Zach Orndorff , Roland Carter, Roy Funk, Steve Sarecky, Michael Seal

May 26, 2021

Front Royal Ford responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Front Royal Ford. Please give us a call at (540) 636-2901 and we will do our best to make this better. We hope to hear from you soon.

May 26, 2021

ambermw86 responded

I do not wish to contact anyone at the dealership as all information they have given me has been inaccurate or a flat out lie. I’ve witnessed them speak to a customer and act helpful and friendly then as soon as the customer walked away they made snide remarks and basically made fun of the customer. They have been flat out rude to myself and my husband and I do not wish to put myself at that risk again.

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