Patricia Terrazas
Patricia Terrazas at Front Royal Ford

Patricia Terrazas | Page 14

Finance Manager

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

Contact Me
4.8
139 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

139 Reviews

Write a Review

139 Reviews of Patricia Terrazas

July 02, 2021

Dealership Rating
Employee Rating

Jeff was great in getting the deal done close to what I wanted. Made the process much easier to deal with. Would definitely buy there again. More

by thndrft
Recommend Dealer
Yes

Other Employees Tagged: Tony Hussain , Jeff Davekos

Jul 06, 2021

Front Royal Ford responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

May 31, 2021

Dealership Rating
Employee Rating

I received excellent customer service. Jared was very friendly and helpful and made me feel comfortable about buying my new Eco. He helped me get the payment I waned. Great salesperson! More

by Joyce
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jared Pence

Jun 16, 2021

Front Royal Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 18, 2021

Dealership Rating
Employee Rating

Great service on our purchase. I asked that we not take long to complete the deal and the team got all the pre work done online so I literally drove away 30m after arriving! More

by nick_1965ad
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Hamza Saeed, Marco Terrazas

May 25, 2021

Front Royal Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2021

Dealership Rating
Employee Rating

Employees are rude. The information given is not consistent. Some information given is completely inaccurate. Services are preformed that we did not ask for and expected to pay for them. Overall, ju More

by ambermw86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Roy Funk, Zach Orndorff , Roland Carter, Steve Sarecky, Michael Seal

May 26, 2021

Front Royal Ford responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Front Royal Ford. Please give us a call at (540) 636-2901 and we will do our best to make this better. We hope to hear from you soon.

May 26, 2021

ambermw86 responded

I do not wish to contact anyone at the dealership as all information they have given me has been inaccurate or a flat out lie. I’ve witnessed them speak to a customer and act helpful and friendly then as soon as the customer walked away they made snide remarks and basically made fun of the customer. They have been flat out rude to myself and my husband and I do not wish to put myself at that risk again.

April 21, 2021

Dealership Rating
Employee Rating

Everything was great.... only complaint was you weren't able to replicate a common problem that I am having.... my horn doesn't ever work for me..... but somehow it worked for you.... didn't even work when More

by bonett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff , Roland Carter, Michael Seal

Apr 24, 2021

Front Royal Ford responded

Hello Bonett, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jan 04, 2022

bonett responded

We've brought it back and you were able to fix the horn... for 24hours, then problem arrived again... so I plan to bring it in again... hoping you can replace a part for this??

March 28, 2021

Dealership Rating
Employee Rating

I had the pleasure of working with Hamza with the recent purchase of my new vehicle. He went out of his way to assist me. He was able to get me the car I wanted at the price point I required. I recommend Fr More

by getagrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victoria Harlow, Hamza Saeed

March 27, 2021

Dealership Rating
Employee Rating

We were looking for a used Ford Explorer but the ones they had on the lot were fancier than we needed, so we ended up buying a new less elaborate one. We’re very happy with it, it’s exactly what we wante More

by give2bute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hussain , Amber Spaid

March 19, 2021

Dealership Rating
Employee Rating

We've had previous experience with this dealership when we've brought our Fusion here for inspection, oil changes and some repair work. They're always friendly and accommodating. This was one of the best More

by wilkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Funk, Jared Pence

March 16, 2021

Dealership Rating
Employee Rating

Very good dealership! I was able to get the vehicle I wanted at the price point that worked. The sales and finance staff were awesome! More

by getagrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victoria Harlow, Hamza Saeed

Mar 17, 2021

Front Royal Ford responded

Hi, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (540) 636-2901 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

...
14

Dealership Inventory (166 Vehicles)

used 2024 Ford Edge car, priced at $26,273
2024 Ford Edge
used
Carbonized Gray exterior
Automatic
All-wheel Drive
used 2019 Ford F-150 car, priced at $39,573
2019 Ford F-150
used
Ingot Silver exterior
Automatic
Four-wheel Drive
used 2023 Ford Escape car
2023 Ford Escape
used
Star White exterior
Automatic
All-wheel Drive
used 2025 Ford Bronco Sport car, priced at $27,273
2025 Ford Bronco Sport
used
Velocity Blue exterior
Automatic
Four-wheel Drive
used 2014 Ford Mustang car, priced at $12,973
2014 Ford Mustang
used
Race Red exterior
Automatic
Rear-wheel Drive
used 2025 Ford Escape car, priced at $23,973
2025 Ford Escape
used
Carbonized Gray exterior
Automatic
All-wheel Drive