Patrick (Frenchie) Antar

The technician was very professional & courteous. He explained all scheduled maintenance and estimated wait time. The lounge area was very clean and all maintenance were completed in the estimated He explained all scheduled maintenance and estimated wait time. The lounge area was very clean and all maintenance were completed in the estimated wait time. Keep up the good work! More

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This is my second Lexus. Fifty per cent of my decision to buy another Lexus was the service and the service personnel! I have always been treated “ like family” and always re Fifty per cent of my decision to buy another Lexus was the service and the service personnel! I have always been treated “ like family” and always received outstanding service on my vehicle! When the service was over 2 hours , I have always been given a loaner. Now you even get to see a video of what is being done to your car while you wait. FIVE stars all the way!!!! A grateful Lexus owner! Pat Prentiss More

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Excellent service! I love how they update you with video while your car is being serviced. I love how they update you with video while your car is being serviced. More

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They made us feel special. Got car service from them to Costco while they worked on the car. Frenchie was very helpful explaining the features of the car! They are very polite Got car service from them to Costco while they worked on the car. Frenchie was very helpful explaining the features of the car! They are very polite and kind! More

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I was overcharged when I bought my Lexus two plus years ago—ripped off by the salesman. I have the paperwork on it! ago—ripped off by the salesman. I have the paperwork on it! More

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I love Priority Lexus in Newport News VA. I love my Sales Associate, Mohamad Mayassi! The dealership is on top of their customers needs and desires and Mohamad executes every detail. A top I love my Sales Associate, Mohamad Mayassi! The dealership is on top of their customers needs and desires and Mohamad executes every detail. A top notch dealership in every manner. I plan to make Lexus a family brand! More

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Shavon the sale woman was the best ever she made my process in buying a car go so smooth with no stress or headaches plus she explained everything to us in detail plus everybody who we came into contac process in buying a car go so smooth with no stress or headaches plus she explained everything to us in detail plus everybody who we came into contact with was very pleasant and helpful I recommend the Lexus dealer to everyone More

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My experience on having my 2024 RC 350 F Sport serviced on Saturday was from a 1st Class Service Department and Merchandise store. Great communication from everyone i encountered especially from the Servic on Saturday was from a 1st Class Service Department and Merchandise store. Great communication from everyone i encountered especially from the Service Rep "Latoya" who displayed friendliness, attentiveness and great customer service skills throughout! Bravo Zulu! Be seeing y'all again at the next service. More

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Everyone was very informative and courteous . . we were very happy with the service . The video was extremely thorough and a great way to provide customers with a direct visualization of what ac . we were very happy with the service . The video was extremely thorough and a great way to provide customers with a direct visualization of what actually is wrong with your vehicle and what was serviced . Excellent .. Latoya helped us from day one with purchasing our vehicle ! Thank you ! More

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Mr.Mo did a excellent job on showing us the car and explained the process would recommend Lexus to my family and friends thank you Lexus for having a wonderful staff.. explained the process would recommend Lexus to my family and friends thank you Lexus for having a wonderful staff.. More

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